Led & Collared Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Pet Supply Store

Written by the company

Led & Collared® is a small homegrown New Zealand company that offers customised & personalised pet gear. We’re dog owners and animal lovers, so we understand that pets are family. That’s why our products are specifically designed to strengthen and enhance the unique bond between humans and their pets. Our products are customised and personalised, made from premium materials (including BioThane®) and handcrafted by us. Our product range includes dog and cat collars, leads, harnesses, name tags, feeding mats & bowls, signs and safety lights. We make nearly everything ourselves, with our own hands (and some fancy machines), right here in New Zealand. We pay attention to detail and we’re obsessed with getting it right. When you buy from us, you won't experience leads that unexpectedly unclip, name tags that fall off or collars that smell like 'wet dog'. And you won't end up buying something that you don't like the look of or waiting months for your goodies to arrive. We'll deliver robust, safe and beautiful pet products right to your door, with only days to wait.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
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2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

I rarely leave reviews.. but this is worth the mention

I rarely leave reviews, but my experience with Led & Collared was exceptional from start to finish.

I ordered a couple of gate signs and was really impressed by Lorna's level of service. From the very first pre-purchase conversation through the ordering process, delivery updates, and right down to how the signs were carefully wrapped and packaged, every detail was thoughtfully handled.

The communication was outstanding throughout. I always knew exactly where my order was, and it was clear that Lorna genuinely cares about both her products and her customers.

As someone who works in marketing and business, I pay close attention to customer experience, and this was one of the best examples I've seen. The attention to detail, professionalism, and personal touch made the entire process a pleasure.

Highly recommend Led & Collared if you're looking for quality products backed by exceptional service. Big thanks for the wire and smooth fox terrier too!

May 13, 2026
Unprompted review
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Reply from Led & Collared

Christina - thank you SO much for the very detailed and carefully crafted review, it is very much appreciated. I am so happy to hear that you found our service and products exceptional. Lorna

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Rated 5 out of 5 stars

Beautiful products and fantastic service.

Love the Bio Thane Classic collar and matching lead with the slide-on scrag tag. Amazing quality and absolutely perfect for what we needed. Super light, durable and really easy to clean. Great for dogs who love swimming and getting dirty. Beautiful products and colours. Led and Collared team have incredible customer service and are easy to deal with - will highly recommend you to others.
RENI

June 13, 2026
Unprompted review
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Reply from Led & Collared

Thank you so much for your review and recommendation Reni. I am really happy to hear that our products are perfect for your dog's needs and that you found our customer service good! Lorna

Rated 5 out of 5 stars

Stylish and great durability!

I bought a collar and lead set for my German Shepherd, and I’m genuinely blown away by the quality and durability even after 3 years of using it(after plenty of walks and strong pulls, it still works fine!) Led and Collared has exceeded my expectations. If you’re looking for pet gear that’s stylish, tough, and thoughtfully designed, I’d highly recommend checking them out.

June 9, 2026
Unprompted review
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Reply from Led & Collared

Thanks so much for your considered review and recommendation Melita. Happy to hear the collar and lead set have stood the test of time and that we've exceeded expectations. Lorna :)

Rated 5 out of 5 stars

I am so impressed with the quality of…

I am so impressed with the quality of the collars and leads! How lovely the owners are, and how quick their turnaround time is. I highly recommend buying from them as they have something for everyone, and I will certainly be buying more products in the future.

May 24, 2026
Unprompted review
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Reply from Led & Collared

Thanks so much for your review and recommendation Sam! We are thrilled to hear that you are impressed by our products and service. Look forward to future purchases :-P! Lorna

Rated 5 out of 5 stars

Great products and super friendly…

Great products and super friendly service.. our Bodhi loves going bush and finding muddy puddles so a biothane collar is super helpful and easy to keep clean...

May 14, 2026
Unprompted review
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Reply from Led & Collared

Thanks so much for youe review Daniela! Happy to hear that our gear is perfect for Bodhi's bush adventures - haha! Lorna

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Rated 5 out of 5 stars

LOVE

I absolutely love the collars and the lead from Led and Collared. Very good quality and beautifully made. I was showing them off to the Agility people on the weekend and all I got was oh wow they are really nice - I was fully recommended them

May 31, 2026
Unprompted review
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Reply from Led & Collared

Thanks so much for the review and recommendation Emma! I'm happy to hear the agility crowd were impressed 😁. Lorna

Rated 5 out of 5 stars

Love!!!!!

We absolutely love our collar from Led and Collared. Really high quality and beautifully made.

May 24, 2026
Unprompted review
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Reply from Led & Collared

Thanks for your review Kim. Really happy to hear you love the collar! Lorna 🐕

Rated 5 out of 5 stars

Would recommend always

Would recommend always , had no issues with any of the items I've ordered . My dog swims in his , rolls in dirt so easy to clean and had his first one for nearly 2 years still going strong . Love the quality of the products and well made

June 5, 2026
Unprompted review
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Reply from Led & Collared

Thanks for your review and recommendation Louise! We're happy to hear that our gear is robust and performs well for your doggo. Lorna

Rated 5 out of 5 stars

Amazing quality!

Absolutely love the quality of our collar and leash. So easy to clean, so well made and perfect colours we love. The leash is a great length and the poo bag holder works awesome.

June 5, 2026
Unprompted review
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Reply from Led & Collared

Thanks so much for your feedback and review Bon! I am pleased to hear you are finding the gear practical as well as beautiful :). Lorna

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Rated 5 out of 5 stars

Led & Collared products are Awesome

Led & Collared products are extremely well made & Lorna is always happy to customise your order. My recent order was to replace a collar that broke - definitely NOT from Led & Collared. I would 100% recommend. I keep coming back, not because I need to replace worn out or broken gear but because a dog can never have too many collars or leads!!

May 25, 2026
Unprompted review
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Reply from Led & Collared

Thanks so much for your kind words and recommendation Amerillis. I agree that a dog can never have too many outfits - haha!

Rated 5 out of 5 stars

Lovely products that really work!

Lovely products that really work and super helpful staff. Very responsive and interested in understanding what customers want.

The collars are cute and hard wearing - and the tags are very easy to read.

Definitely recommend.

April 13, 2026
Unprompted review
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Reply from Led & Collared

Thanks so much for your review and recommendation Tracy! We are really pleased to hear that you find our products both practical and cute :). Lorna

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