Legalstart.fr Reviews 

7,513
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

L'équipe Legal Start a été non seulement efficace mais très disponible, patiente et flexible. Je recommande à 100% !

Company replied

Rated 5 out of 5 stars

They are serious, managing business in France is hell, so their help was very welcome. The service they offer is great, they offer many different options which can be a bit disorienting at times, but... See more

Company replied

Rated 4 out of 5 stars

FR : Rien, car je n'ai pas encore lu ce que j'ai téléchargé... EN: Nothing, because I haven't yet read what I downloaded...

Company replied

Rated 5 out of 5 stars

Difficult to see how they can make this process any easier. Easy interface, support when I needed it. 7 days, start to finish.

Company replied

Company details

  1. Corporate Office
  2. Legal Services

Written by the company

Legalstart est la première plateforme en ligne en France dédiée à la création et à la gestion d'entreprise. Reconnue pour sa contribution significative dans le secteur de la Legaltech, elle est choisie par un entrepreneur sur dix et a accompagné plus de 900.000 entrepreneurs depuis son lancement. Grâce à sa plateforme intuitive et son équipe d'experts, elle permet aux entrepreneurs de gérer l’ensemble de leurs besoins juridiques, administratifs et comptables, allant de la création à la fermeture d’entreprise, en passant par le dépôt de marque ou encore le recouvrement de facture impayée. En 2024, Legalstart a lancé sa solution de dépôt de capital et de compte pro pour simplifier encore plus la création d'entreprise.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

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(7,513)

1,316 reviews in the last 12 months

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Rated 5 out of 5 stars

Simple, rapide et efficace

Simple, rapide et efficace !

June 30, 2023
Legalstart.fr logo

Reply from Legalstart.fr

Bonjour Franck,
Merci pour votre retour. Nous nous efforçons de fournir un service de qualité à des tarifs justes. À bientôt chez Legalstart !
L'équipe Legalstart 💚

Rated 1 out of 5 stars

this is really awkward and frustrating…

this is really awkward and frustrating to have such an experience. I have applied by a friend of mine to legalstart.fr for my kbis but it has been more than two months that I am waiting for. I am paying my business rent and employee but waiting for the kbis stil. every time I called the customer service they have the same reply but zero activity. it is harassing and awful to me.

December 9, 2022
Unprompted review
Legalstart.fr logo

Reply from Legalstart.fr

Hello,

We are sorry that we did not meet your expectations. Your experience is in total opposition to our standards and we would like to quickly shed light on your situation and find a solution.
Unfortunately, your username does not allow us to find a client file. Can you please send us your file number or your email address to the following address: ckadmiri@legalstart.fr?

Thank you,

Legalstart team

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM! They have made plenty of mistakes on 2 of my companies. On the statuts and the beneficial owners. I've tried for months to get the modification done but the interlocutors are incompetents. Every time I call, I'm transferred to a call center that have no power to assist and help me except repeating they will follow up with their managers. I've proof of all mistakes and emails sent to Legalstart. My issues are not resolved yet.

February 8, 2023
Unprompted review
Legalstart.fr logo

Reply from Legalstart.fr

Dear Sir,
We are very sorry to hear about your unsatisfaction. Your formalists confirmed that your files are being processed by the administration. We'll keep you updated as soon as we get some news from them.

Regards,
Legalstart Team.

Rated 5 out of 5 stars

Rapide

Rapide. Simple. Efficace. Réactivité impeccable.

December 7, 2022
Legalstart.fr logo

Reply from Legalstart.fr

Bonjour Leslie,
Merci beaucoup pour votre avis !
A très bientôt,
L'équipe Legalstart

Rated 1 out of 5 stars

Refuse to return the deposit

I thought about opening a company in France. Found this service for SARL charter generation. Chose a free plan and paid a deposit for the state fee for opening SARL. Then, for personal reasons, I changed my mind about opening a SARL in France and applied for a refund. They refused to refund my deposit. This is not a payment for your services, this is a deposit for the state fee. The service is engaged in fraud refusing to return the deposit.

November 30, 2022
Unprompted review
Legalstart.fr logo

Reply from Legalstart.fr

Hello,
We are sorry that your Legalstart experience did not meet your expectations.
We invite you to provide us with your file number so that we can communicate directly with you and bring you satisfaction.
We remain at your entire disposal,

Rated 1 out of 5 stars

Extremely Disappointing Service

I logged a request 19 October for an Auto-Entrepreneur and 7 weeks later, still no business registration. Had to pushed them through each step with emails and calls. Extremely slow or no response to my queries. Don’t use if you need quick service. Go directly if you can. I don’t know why I paid for a service that takes 4 times longer.

December 7, 2022
Unprompted review
Legalstart.fr logo

Reply from Legalstart.fr

Hello Mrs. Amorim,

We are sorry your experience with Legalstart didn't live up to your expectations.
Indeed, your file was rejected by the administration the first time. Our legal team had to proceed to a second verification before sending it back to the administration.
As discussed on the phone, we have proceeded with the refund of your demarche.

We remain at your disposal !

Rated 1 out of 5 stars

Never ever seen so lazy & slow. N°5188615

Never ever seen so lazy slowly staff ever.
I made company edit & several months later they still sleeping on it while i gone myself to Greffe du Tribunal and already got fast effective answer how to close this procedure, but it's not compliant with Legalstart qui doit se sortir les doigts sérieusement. LegalStart But Wait...

September 29, 2022
Unprompted review
Legalstart.fr logo

Reply from Legalstart.fr

Bonjour,

Nous sommes navrés de constater votre insatisfaction liée au délai de traitement de votre dossier.
Le greffe peut être amené à demander des documents complémentaires en fonction des dossiers. Cela peut rallonger le délai de traitement de ce dernier.
Nous tenons à nous excuser une nouvelle fois pour le délai de traitement et espérons que vous avez apprécié l'échange avec notre service client.

Nous restons à votre entière disposition.

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