Leisure Lakes Bikes - Bury Reviews 

382
TrustScore 4.5 out of 5

4.7

124 Rochdale Road, BL9 7AY Bury, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went to the bury leisure lakes and the service I got was amazing my bike had so many problems and it was fixed really quick amazing staff I recommend.

Rated 3 out of 5 stars

LL Bury : Bit of a shambles but really nice people. Bought an ex demo bike - suggested buying some bits and swapping over before despatch. First they didnt have some of the bits that were listed as in... See more

Rated 5 out of 5 stars

LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more

Rated 5 out of 5 stars

Made my first purchase from leisure lakes, the shop looks good and the staff helpful. They were able to price match an item from another UK retailer which was significantly cheaper. Far better experie... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • 124 Rochdale Road, BL9 7AY, Bury, Lancashire, United Kingdom

  • 0161 797 5625

4.7

Excellent

TrustScore 4.5 out of 5

382 reviews

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Replied to 75% of negative reviews

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4.7

All reviews

(382)

1,301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed!

Excellent customer service from Anthony.
Fantastic knowledge and told my hubby everything he needed to know.
Very helpful. Would definitely recommend!

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service...

Recently took my sons bike in for a repair at the Bury branch. All the staff were friendly, professional and more than happy to offer support and advice. Particular shout out to Lofty, who was very helpful and offered some great advice.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff & great service

Andrew built my Polygon e-bike, it took a little longer than initially expected due to needing to order some parts and gain permission from Polygon to install Di2. Really happy with the bike and service overall & they even set the suspension up for me when I collected & helped load it in the car.

October 12, 2025
Rated 5 out of 5 stars

Top service

Ordered a bike, they built it in 2 days ahead of schedule. Good Comms throughout. Great in shop experience (Bury), they set it up for me and asked all the right questions. Top service

September 25, 2025
Rated 5 out of 5 stars

Legends

Great staff in the bury branch especially Joey who sorted my bike out
10/10 they explain everything and help you out

September 17, 2025
Rated 5 out of 5 stars

Very prompt repairs to my e-bike

Dropped my Specialized e-bike off at 5pm on Monday with a motor problem and got a message at 2pm on Tuesday to say that the bike was ready collect after having the motor replaced.
Very prompt service and the bike is fully working.

September 3, 2025
Rated 5 out of 5 stars

Excellent helpful advice in the Bury…

Excellent helpful advice in the Bury shop from Andy regarding an electric full suspension mountain bike for my wife. No hard sell. Suggested we review his various options and then come back when ready.

July 28, 2025

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