My 11 year old daughter was looking for a Trek mountain bike and found exactly what she was looking for on the website. From ordering to delivery of the bike, Leisure Lakes Bikes kept us up to date vi... See more
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See what reviewers are saying
We ordered a Cube E-bike on line having first gone to our local Leisure Lakes Shop for advice. Having then spent some time thinking we saw that their branch in Leeds had the size we wanted so ordered... See more
Bike arrived for collection on time and staff went out of their way to help sort out a correct pannier rack, which was not as straightforward a process as it should have been. Very pleased with my pur... See more
I recently purchased a new bike from Leisure Lakes Bikes, Newport and I am extremely satisfied with my purchase. The purchasing process online was smooth and hassle-free. The staff kept me up to dat... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
109 Glasllwch Crescent, NP10 9SG, Newport, Gwent, United Kingdom
- 01633 897 066
4.8
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
A big thanks to Leisure Lakes Newport…
A big thanks to Leisure Lakes Newport for great customer service. I had an issue with my dropper post. They contacted Merida, who sent out a replacement dropper post. A big thank you to them also. Communication was great throughout the process.
March 26, 2025
Unprompted review
Reply from Leisure Lakes Bikes - Newport
Hey , Thanks for your feedback.
We're delighted you had such a positive experience! Our team works hard to provide
the best service and your review validates our efforts. Thank you!
Cheers
Leisure Lakes Bikes
Fabulous advice on what types of e…
Fabulous advice on what types of e bikes suit different needs. Lots of choice of bikes available either in the shop or online. My son bought his e bike and was very happy with his purchase yesterday. Staff all very pleasant and helpful and set up the bike so it was ready to go. Dave even dropped the bike off for us on his way home as a favour, so we didn't have to try and get it in the car. Thoroughly great service all round and we will definitely be back. Thanks 😊
March 8, 2025
Unprompted review
Wouldn't price match!
Wouldn't price match!! And a bit of an attitude with the bloke..
December 5, 2024
Reply from Leisure Lakes Bikes - Newport
Hi Gareth,
Although we aim to price match in most cases where we can it isn't always possible due to margins and costs :)
Price Match T&C's
We only offer price match on items that are in stock available for immediate dispatch from a UK Bike Store in exactly the same variant
The item(s) must be in stock, in the same size, colour and model from the company you wish us to price match
VIP reward points can not be used as part payment on any price match
VIP reward points are not included with any price match
Comparison value includes delivery charges
We have the right to refuse a price match at any time without further explanation
We can not price match on cycle to work, finance or trade in's
We can not price match Black Friday deals
T&C's apply. Please read our Pricematch Terms & Conditions for more information.
Great
I ordered an item online to collect from Newport. Great product, a bike stow, and great friendly staff that even put it in the car for me
November 26, 2024
New helmet
Excellent service quick delivery easy to use online definitely will use again thanks
October 31, 2024
Ordered a new xt lever online
Ordered a new xt lever online, it was ready for collection the next day, staff where great, had it ready for me. Had a message saying it's ready. 👌🏾👌🏾
October 25, 2024
No Joeblow🌬
Ordered new head for my 20+ year old Joe blow sport track pump as fell apart and great that you can get new parts for it.
Ordered via the click and collect and picked up after a couple of days when it had been delivered to the store.
October 17, 2024
Great experience …
Great experience very helpful and took the time to go through the settings and suspension set up with me.
Very friendly staff only downside was the bike was a day late and I’m self employed so I had to move jobs around.
October 25, 2024
Ordered online
Ordered online, collected in store. Purchased more items in-store. Friendly, knowledgeable staff and good service.
August 29, 2024
A pleasure to deal with
I went to the Newport shop to collect a new ebike. The manager took me through everything patiently and was a pleasure to deal with. He was very knowledgeable and gave lots of good tips and advice.
August 9, 2024
Good experience all round…
Fantastic price and turnaround from order to pick up was really fast. Really helpful when collecting the bike.
July 24, 2024
They were very friendly and…
They were very friendly and accommodating, they were also very helpful in helping me find the perfect matched bike for me. When I had issues and needed my bike seeing too they checked it over immediately as they put their customers at priority and safety is number 1
June 29, 2024
Bought first ebike from Newport branch
Bought first ebike from Newport branch! Had some issues with the bike but staff sorted everything promptly and direct! Great service 👏
May 15, 2024
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