Always helpful and friendly. I went to their Wolverhampton store, having purchased several items from them previously. On this Occassion, they helped me out when I needed my stem sorted on my MTB and... See more
Company replied
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ Wolverhampton, England, GB
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Always helpful and friendly. I went to their Wolverhampton store, having purchased several items from them previously. On this Occassion, they helped me out when I needed my stem sorted on my MTB and... See more
Company replied
Superb Service. Ordered the bike on Wednesday and delivered on Friday. Contacted by the office quickly after tge order to ensure it was out on the next pick up. Original date was a week ahead whe... See more
From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been... See more
Every member of staff I dealt with were fantastic knowledgeable helpful friendly Carl who initially helped me was great and when ever I called to speak to the team about some additional add on pa... See more
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
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Fast, Reliable Home Delivery + Click&Collect
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ, Wolverhampton, England, United Kingdom
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Excellent customer Service - my son had asked for a specific bike that he was paying for part from his birthday and saved money, so when he eventually got to order he was so excited; I then had a call from Leisure Lakes Bikes who advised the bike he had ordered was no longer in stock like it had said on website. Their next advice was that due to it being their fault, they were going to provide the newer version of the bike at no extra cost. Can you imagine, my son was absolutely over the moon at the news and it very easily could have been the complete opposite had they not offered the compensatory newer version of the bike. I would definitely go back to Leisure lakes bikes with the trust they are a company with stance to hold up to doing what they say they are going to do. They even provided photos of the built bike when it was ready to collect. Well done Leisure Lake Bikes, I will definitely be returning for our new bikes in the summer. Thank you
I was very pleased that my cycling shoes were delivered on time and the shoes are good quality and very comfortable.
Can't fault these guys service is amazing really helpful and Informative.
No loyalty to returning customers. Had a few issues that were minor and they turned it into a big thing. West Bromwich stay away from

Reply from Leisure Lakes Bikes - Wolverhampton
My 1st purchase from here and it won't be my last. Nothing was too much trouble and all my questions were answered completely and professionally. I know if I have any questions or problems about my purchase in the future I only have to give them a ring. Highly recommended.
Leisure Lakes service and delivery was excellent and quick- 5 stars! Bike was packed well and assembly instructions were very clear. The new bike is fantastic!
Ordered bike Christmas Eve on website. Collected bike the day after Boxing Day. Very straight forward and efficient collection of the bike with no hassle. Bike ready when they said it would be which was only a few days after I ordered it, and I got a call to say it was ready.
Cannondale Moterro carbon LT2 Bought at Leisure lakes bikes. Great service by the store and a great price. The only thing I can fault about the bike is the downgraded brakes, otherwise really happy.
Could not fault the service at West brom staff are very help full and know there stuff
Easy company to deal with, all staff I dealt with were very knowledgeable.
Price of MTB was very competitive.
Bike was pdi'd before collection and a free 6 weeks service/check over offered.
Extremely helpful, friendly and informative. With no clue about e-bikes their customer services skills were excellent and advice was brilliant. They took the time explaining options with regards to bike spec that suited my size.
The staff are really helpful & they’ll look for cheaper alternatives that are just as good as branded items I.e 12 speed cassette & chain saved me money on these items .
Picked up a new bike today. Ran into a snag with the bike which was going to be expensive to get around. Staff there totally sorted us out even though they did not have to. Cannot recommend highly enough!
Very friendly and helpful staff. Pointed me in the right direction for some mountain bike gear I needed. Definitely recommend.
Couldn’t be more happier with my new bike. Kerrie went up and beyond to help me get the right bike.
Very good experience and everyone in the shop were very friendly. Would 100% recommend anyone to go get a bike or bike bits from them and I will definitely use them again.
Very helpful and friendly bunch. Helped sort a frame warranty for me. Couldnt be more grateful for their help and the workshop staff did a great job of building up my new frame.
Top notch customer service 👍👍
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