Lendio Reviews 

21,882
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and responsive account managers for patiently guiding them smoothly through the entire loan application process. People really appreciate the fast communication, helpful support, and the intuitive digital portal that consistently makes securing business financing straightforward and efficient. Some reviewers were not happy with the funding outcomes, noting that they were ultimately declined after completing paperwork or experienced sudden communication issues. Consumers also felt frustrated by aggressive sales tactics, unhelpful interactions, or not receiving the expected loan amounts despite having strong financial credentials.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast funding and professional... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing representatives as... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response_time, highlighting fast turnarounds and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being an entrepreneur means that you have to be a tenacious problem solver. Soren reached out after I submitted my application - just to follow up. I was unsure if I was planning on moving forwa... See more

Company replied

Rated 5 out of 5 stars

Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and to... See more

Company replied

Rated 5 out of 5 stars

The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of th... See more

Company replied

Rated 5 out of 5 stars

Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything we... See more

Company replied


Company details

  1. #165 of 251 best companies in Non-Bank Financial Service
  2. #105 of 172 best companies in Alternative Financial Service
  3. #17 of 25 best companies in Business Development Service
  4. #158 of 253 best companies in Business to Business Service
  5. #132 of 188 best companies in Financial Consultant
  6. #62 of 108 best companies in Financial Institution

Written by the company

Lendio is transforming small business lending by connecting small businesses, lenders, and small business service providers through a single integrated technology platform. The Lendio Marketplace matches business owners with funding from over 75 lenders and financial partners, all through one simple online application. Lendio’s Embedded Marketplace brings this experience seamlessly to small business service providers’ ecosystems, allowing them to embed a full loan application and funding solution within their platform. For banks and lenders, Lendio’s purpose-built software integrates within their tech stack to automate small business loan decisioning, underwrite applicants, and connect financial institutions with curated applicants from Lendio’s direct and embedded marketplaces. With a single technology platform, Lendio is fueling the dreams of small business owners wherever they seek capital. Since 2011, Lendio has facilitated more than 400,000 small business loans and other financing options totaling over $16 billion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.5

All reviews

(21,882)

309 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Lendio / Jordan

Working with Jordan at Lendio was fantastic! I had previously spoken to lots of lenders for my businesses financing but he was the only one that really took the time to explain things in high detail to me, understand my businesses needs, and ended up securing me a larger loan on better terms than I was offered by other lenders. I will be working with Jordan again!

July 1, 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

Great service!!

Great service and answered all our questions and concerns. Was lead down the right path and went above and beyond telling me how to get my business credit established.

July 15, 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Jade Kresser. She was incredibly helpful, patient, professional, and supportive throughout my entire loan process. She took the time to answer all my questions, explained everything clearly, kept me informed every step of the way, and made the entire experience smooth and stress-free. I truly appreciate her dedication and outstanding customer service, and I highly recommend Jade to anyone looking for a knowledgeable and caring loan specialist. Thank you, Jade, for all your help!

July 13, 2026
Unprompted review
Lendio logo

Reply from Lendio

At Lendio, small businesses are our top priority. We strive to provide the best customer experience possible, and your review reaffirms our commitment to empowering small business owners.

Rated 5 out of 5 stars

Everything went very smoothly and…

Everything went very smoothly and quickly

July 14, 2026
Unprompted review
Lendio logo

Reply from Lendio

At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 5 out of 5 stars

Great people

Skyler Delatorre was great got us fixed up fast. Awesome customer service!

July 13, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 4 out of 5 stars

Great Client Service

I would say client service is good, responsive, and helpful. Daniel Solis, my funding expert, was great to work with. Very knowledgeable. I would recommend Lendio for any business owner looking for funding to grow their business.

July 10, 2026
Lendio logo

Reply from Lendio

Thank you so much for this kind feedback! We're thrilled to hear Daniel provided such knowledgeable and responsive service. We'll be sure to pass along your praise to him and his team. Feedback like this means a lot to us, and we're glad we could help support your business's growth. If you ever need anything else, our Customer Support team is here for you at (855) 853-6548 or customersupport@lendio.com.

Rated 5 out of 5 stars

Skylar was the ABSOLUTE best

Skylar was the ABSOLUTE best! He walked our company through every obstacle and stayed on task. Phenomenal asset for Lendio. I would recommend his qualities to any company looking for a professional employee.

July 13, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

Rated 5 out of 5 stars

Very good

Very good, service was soon

July 13, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to leave us a five-star review.

Rated 5 out of 5 stars

My representative Skyler was very…

My representative Skyler was very professional. He worked hard to find me the best deal, and it was quick and honest. I would highly recommend Lendio.

July 8, 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 4 out of 5 stars

Good experience

It was easy to access

July 8, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you so much for your feedback! We're glad to hear the process was easy to access. That's exactly the experience we aim to provide for small business owners. We appreciate you taking the time to share this, and if there's ever anything we can do to make your experience even better, our Customer Support team is here for you at (855) 853-6548 or customersupport@lendio.com.

Rated 5 out of 5 stars

Highly recommend

I’ve had an amazing experience with Lendio, they have tons of options and will put in the work to get you what you need, my funding manager Skyler was great to work with, and very diligent

July 6, 2026
Unprompted review
Lendio logo

Reply from Lendio

At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 1 out of 5 stars

Thousands of Unwelcome Solicitations

I used Lendio to try to find unsecured loans for my business a few years ago. It is a decision I strongly wish I could take back.

All of the offers I received from Lendio partners were predatory to the point of not being realistic options; I think the lowest interest rate I was offered was around 13%.

But the worst part is that since submitting a simple, one-time inquiry to Lendio, I began receiving an incessant volume of spam calls and texts (many of which are obvious scams) to the point where my phone number is now almost unusable.

I get 2-3 phone calls and 3-4 text messages PER DAY from people trying to offer me massive loans, and even though I block every single one of them it does nothing to reduce the frequency. I get calls even in the middle of the night.

I can't prove a direct link between my inquiry to Lendio and the spam calls, but they started almost immediately after my inquiry to Lendio and have continued at a horrific pace for two years since. They are showing no sign of slowing down, and I am seriously having to consider changing my phone number.

In my opinion, no loan, and no product on earth, is worth this kind of harassment.

July 2, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your experience. Dealing with that volume of unwanted calls and texts is frustrating, and we appreciate you bringing it to our attention. Lendio does not sell personal information; we only share application details with the funders in our partner network. What you're describing may be attributable to "trigger leads": credit bureaus sell inquiry data to other lenders, who then reach out directly without access to your actual file. You can prevent this at the source by contacting 1-888-567-8688 or visiting OptOutPrescreen.com to opt out of future prescreened offers. If you're able to share any details about these calls, such as the names of the companies contacting you, phone numbers, or anything specific they referenced about your application, our team would be glad to look into it further. Please reach out to customersupport@lendio.com or (855) 853-6548.

Rated 5 out of 5 stars

Excellent service

Our contact at Lendio, Desiree Escalante, provided excellent service. She was clear in her communications, responded quickly when we wrote her, and helped guide us through the process to a successful closing of our SBA loan.

June 26, 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

I was satisfied even though I didn't…

I was satisfied even though I didn't receive the funds I'm comfortable with the desicion

June 27, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 5 out of 5 stars

Started with Mitchell who quickly…

Started with Mitchell who quickly scoped out options for my complex funding needs. Then Desiree was unbelievably patient, diligent, detailed and very encouraging to guide me through a complex and trying process. In spite of this process, the SBA loan was funded and is a pivotal point in my business and life since I was bootstrapping and at a very critical place. Thank you so much Desiree, Mitchell & Lendio Team. Because of your help we are able to reach Veterans across the USA to provide in home neurofeedback completely free to them /covered by the VA, help providers get started to serve their clients, and also reach many more families and individuals in need of better brain regulation with SYMMETRY Neuro-Pathway Training. You are greatly appreciated.

June 26, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

Rated 5 out of 5 stars

Richie was fantastic to work with

Richie was fantastic to work with. He was knowledgeable, professional, and made the entire process of securing a line of credit for my business smooth and straightforward. He clearly knew his stuff and answered all my questions with confidence. Highly recommend working with him at Lendio.

June 24, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

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