Lepetexpress Reviews 322

Amazing service
Thank you Brenda

Excellent service thank you. Everything is extremely well-thought out and organised.

A huge thank you to Brenda and Le Pet Express for facilitating an incredibly smooth journey to and from Paris. Brenda was absolutely brilliant- everything was extremely punctual, she kept us informed at every stage of the process, seamlessly managed all the tickets/paperwork for us, and was super friendly and professional throughout. Highly recommended!

Efficient, reassuring and capable.

3 words to describe Brenda and the very long/tiring journey pet owners have to endure to cross from France to London. My dog Marty and I were lucky enough to book LePetExpress a couple days beforehand due to a cancellation. We arrived to the mtg point exhausted after a 7hour flight and 2 trains however Brenda provided the reassurance we needed. She even managed to provide advice with what could have been a disastrous tapeworm timing error on my Vets part.

Pro tip: even if it’s a last min booking (like mine) send paperwork to Brenda for review!

Happy to book LePetExpress again, please please keep your pricing as cost efficient as possible!

Awesome, efficient, affordable and Brenda is super knowledgable re what your animal needs. I will definitely use her service again. Book early though!

I’ve recently taken Le pet express. I arrived from Vancouver and I am so grateful to Brenda for all of her assistance along the way! I wouldn’t have made it from Paris to London with out her and pet express.

I looked at other options but none were as seamless as le pet express.
The quality of service was impeccable and my little dog actually enjoyed the our little adventure.

I’m so glad I found Le pet express. I’m going to recommend it all of my friends! I can not say enough good things about the team and the service.

Amazing service, Brenda is very professional. Highly recommend :)

Excellent service, very well organised and communicated all round. Le Pet Express was the perfect start to my long journey, and made the channel crossing seem less and stress free, thank-you so much.

Where to start? Terrible website, constantly lagging, making the booking process a living nightmare! The van is extremely uncomfortable, for both the people and the animals! The animals are all cramped together in small cages. This stresses them which causes dogs to bark constantly throughout the whole trip. The driver, Brenda is rude and lazy! Our train was waiting for us at Calais ville however Brenda refused to drive us there and dropped us off at Calais Frethun. This led to everyone missing their train and having to wait over 3 hours for the next one to arrive. Avoid this company at all costs⚠️!

Brenda is great! Very organised, expert in the paperwork and process to cross the channel. It’s fun to cross the sea with all the dogs in the van, and hearing about everyone’s dog stories. Also most affordable option out there. Highly recommend!

This company is providing an amazing service which allows my pet to travel in the respectful, caring and safe fashion which he deserves. Cannot recommend Le Pet Shuttle enough.

Thank you, Brenda.

Brenda was phenomenal, she helped me so much & she made my journey & Loki’s journey amazing. I’m so grateful for what she does, it was one of my best trips. Thank you.

Simply the best! Brenda’s guidance, her expertise and knowledge made my dream come true ! Honestly, if not lepetexpress, I would not make it…

Brenda was extremely informed and capable - it was a very good experience

Super Smooth Journey! And they was so helpful in regards to what documents was needed to come back into the UK with my small dog.

Definitely using them again 5 STARS!!

Brenda did an amazing job, super professional, collaborative and friendly.
The space was super clean!

So professional and friendly.

Brenda was punctual and professional and put me and dog Luna at ease. Communication was faultless and expectations were managed throughout. I would highly recommend Le Pet Express and have been telling all my friends with pets about the superb service. You can tell a lot of care and attention has been put into this business.

Amazing and reliable service! One of the few options to get across the channel