LePrix Reviews 

74
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The easiest way to source wholesale for luxury handbags. LePrix has come a long way and is the easiest platform to source authentic luxury handbags and accessories. They take care of duties, shipping... See more

Rated 5 out of 5 stars

My love for LePrix knows no bounds. Their products, customer service, and easy to use website has allowed me to expand my business and grow my exclusive clientele. The variety of mid range and archiva... See more

Rated 5 out of 5 stars

LePrix is great for shopping for me. I’m order a brand name and it was just as advertised. Came in perfect no damages. Service was good answered all my questions. I highly recommend LePrix for shopp... See more

Rated 5 out of 5 stars

I highly recommend LePrix as the best website for brand name and high-end products. It is a trustworthy and reliable platform offering excellent quality items at good prices. I have had a great experi... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

LePrix offers the largest selection of authentic, pre-owned designer fashion from the best consignment stores in the world, including handbags, shoes, jewelry, and more. Save up to 80% off retail...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.6

All reviews

(74)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

I ordered a Gucci crossover purse

I ordered a Gucci crossover purse, the outside of purse was in good condition, put the inside was Not gently Loved....it also had a bad smell (old) to it and the bag it came in.....

November 18, 2020
Unprompted review
LePrix logo

Reply from LePrix

Thank you for your feedback, Hilda. Our boutique partners work tirelessly to produce listings that are accurate in their descriptions and images. Items received that are misrepresented may be eligible for a full refund after review by our team if contacted within 3 business days of the receipt of the item. This policy can be conveniently located in each item item page in the 'Shipping & Returns' tab.

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Rated 5 out of 5 stars

Wonderful Experiences

I've purchased a few times from LePrix and all experiences were great. The items came as described, quick shipping from the seller, and the communication was transparent. I utilized the "make an offer" for one purchase and it was simple, fast, and easy to follow-up for purchase. The promo codes are fantastic and overall, I am using Le Prix more and more for secondary market purchases!

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with our purchase

Very happy with our purchase, and the service from both the seller and from LePrix (we had a hiccough with international postage, but as soon as I asked LePrix for help, it all got sorted).

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, take on your problems seriously.

September 14, 2020
Unprompted review
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Reply from LePrix

Hi Leonel, thank you for being a LePrix shopper! We're thrilled to hear that our Customer Care Team service has met your expectations. Hope you're loving your purchase and make sure to shop with us again soon for 100+ new arrivals.

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Rated 5 out of 5 stars

Satisfied 1st timer

I am a 1st time LePrix Shopper. The 1st owner of my ‘GucciTote’ took great care of it; her level of gently-loved put a smile on my face. I’m satisfied with my bag, the process of ownership transfer and my LePrix experience. We’ll be doing business again soon.

September 9, 2020
Unprompted review
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Reply from LePrix

Hi ShaReese, thank you for being a LePrix shopper! We're thrilled to hear that you're loving your Gucci tote - it's a true prize and part of the thrill of the hunt. Make sure to shop with us again soon for 100+ new arrivals.

Rated 5 out of 5 stars

Perfect everything came in wonderful…

Perfect everything came in wonderful and great costumer service !!

August 10, 2020
Unprompted review
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Reply from LePrix

Hi Victoria, thank you for being a LePrix shopper! We're thrilled to hear that our Customer Care Team has met your expectations. Hope you're loving your purchase and make sure to shop with us again soon for 100+ new arrivals.

Rated 5 out of 5 stars

Great customer service!

Avery has been super helpful! She’s assisted with several orders and been fantastic with customer service and quick responses. I was sent the wrong item by a vendor and she quickly corresponded with them and sent shipping labels for exchanging the wrong item with the right one.

July 30, 2020
Unprompted review
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Reply from LePrix

Hi Leah, thank you for being a LePrix shopper! We apologize for the inconvenience you experienced however our Customer Care Team always works hard to resolve any issues our customers experience and I'm happy that Avery could help you. We hope you can shop with us again soon!

Rated 1 out of 5 stars

Read All of the Fine Print

Ordered a watch that was sourced from Japan. Paid the invoice and was promised free shipping. Didn't know I had to pay import duties so when the watch reached the US I received a bill from DHL for $82 import duty. The LePrix rep advised that the import duty requirement was clearly set forth in the shipping terms. I feel that this should have been clearly printed on the summary of charges. Very disappointed in this.

May 13, 2020
Unprompted review
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Reply from LePrix

Hello Mr. Dougherty, thank you for your feedback! LePrix partners with hand-picked and vetted boutiques worldwide so items on our site may come from overseas and duties may be owed at the time of delivery. We apologize for your unpleasant experience but our customer service team is always more than happy to provide information on where your item will be shipped from if needed. If there is anything we are able to help answer for you or assist you with further please reach out to our Customer Care Team by email at contact@leprix.com or by calling us at 1.888.747.0969

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Rated 5 out of 5 stars

Best deal on Chanel!

I’ve been stalking websites for a good deal on my very first Chanel classic medium bag and I found the best deal at Leprix. I’m over the moon with how beautiful my bag is and what a great deal I got. Thank you Leprix!

May 6, 2020
Unprompted review
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Reply from LePrix

Thank you for being a LePrix shopper Sheila. We're happy to have helped you find your beautiful first Chanel Medium Flap Bag at the best price, it's the thrill of the hunt!

Rated 5 out of 5 stars

Bags on bags!

Had a great experience with customer service when there was an issue. So excited for my bag to arrive in a few days!

Score is now a 5 after having an even better experience!

April 24, 2020
Unprompted review
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Reply from LePrix

Thank you for being a LePrix shopper Megan. We're thrilled you had an excellent experience with our customer service team, they're always happy to help. Please let us know how we can improve to provide a 5 star service!

Rated 5 out of 5 stars

Highly recommend using them to find and…

Highly recommend using them to find and purchase preloved luxury handbags and shoes!! Nothing but great experiences buying from LePrix!!

March 5, 2020
Unprompted review
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Reply from LePrix

Hi Mommymil, we're thrilled that you are a LePrix shopper! We appreciate your recommendation and we hope you continue to have 5-star experiences on LePrix.

Rated 5 out of 5 stars

I love my bags.

March 5, 2020
Unprompted review
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Reply from LePrix

We are thrilled that you love your bags! We have daily new listings of beautiful products, make sure to check it out soon to grow your LePrix-finds collection!

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Rated 5 out of 5 stars

Amazing service

I’ve bought a few handbags and the service is always amazing. I do wish every item had photos of the interior of handbags.

March 5, 2020
Unprompted review
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Reply from LePrix

Hi Linda, we are so thrilled that you are a LePrix shopper! If you're happy, we're happy and our team works hard to keep every listing as up to date as possible and we appreciate your feedback. If you ever have questions on listings feel free to reach out to our Customer Care Team at contact@leprix.com or by calling us at 1.888.747.0969. Thank you and visit us again soon to view new daily listings!

Rated 5 out of 5 stars

Absolutely love it 😍,fast shipping,

March 4, 2020
Unprompted review
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Reply from LePrix

Hi Claudia, we're thrilled that you are a LePrix shopper! If you're happy, then we're happy so our team works hard to meet your expectations. Make sure to visit us again soon for amazing new daily deals.

Rated 5 out of 5 stars

I have nothing but praise for LePrix as…

I have nothing but praise for LePrix as a company. Excellent customer service is hard to come by and I received the BEST service from LePrix. Unfortunately, the product did not work but they were very quick to answer my questions and concerns. LePrix resolved the issue in the most satisfactory and timely manner. I definitely will be a repeat customer! THANK YOU.

March 3, 2020
Unprompted review
LePrix logo

Reply from LePrix

Hi Paige, we are so thrilled that you are a LePrix customer! Our Customer Care team works hard to meet your expectations with real-time answers and results. We hope you can visit our site again soon to view our daily new deals.

Rated 5 out of 5 stars

Super easy to understand

Super easy to understand. I'm so happy this exists!!!!!!!!!

February 27, 2020
Unprompted review
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Reply from LePrix

Hi Caroline, we are thrilled that you are a LePrix shopper! Our team works hard to make our site easy to browse and shop. Make sure to visit us again soon to see new daily listings!

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Rated 5 out of 5 stars

Great fast service.

February 27, 2020
Unprompted review
LePrix logo

Reply from LePrix

Hi Ryan! Thank you for being a LePrix shopper. Our Customer Care Team works hard to assist all of our customers in the best and most efficient way possible. Please visit our site again soon to view new daily listings.

Rated 5 out of 5 stars

LePrix is the best company to work…

LePrix is the best company to work with! They are extremely helpful, friendly, and knowledgeable. In addition, they have the best products as well as great sales. Le
Price is the only consignment shop I use!

February 27, 2020
Unprompted review
LePrix logo

Reply from LePrix

Hi Marita, we are thrilled that you are a LePrix shopper! Your feedback warms our heart as we work very hard to make sure our customers are happy. Please visit us again soon to view new daily listings!

Rated 5 out of 5 stars

I had great customer service

I had great customer service. The items are delivered quickly and present as described.

February 27, 2020
Unprompted review
LePrix logo

Reply from LePrix

Hi Gina, we are thrilled that you're a LePrix shopper and that you're loving your order. Our customer care team works very hard to ensure that all of our customers are taken care of in the best way as you are our priority. Please visit us again soon to view our new daily listings!

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