Helpful customer service, fast delivery, reliable products, as described on their website. Bonus points that their commitment to the environment is also shown through the way they ship their products... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased 4 Honeycomb cups in both sizes, and I’m really impressed! The design is both stylish and practical, with a great grip that makes them comfortable to hold. The silicone materia... See more
Company replied
This bottle looks really nice and keeps my tea hot for far more than 12 hours (when stored inside an office/flat, at least). I still have to test its real "outdoor time". But so far, the bottle's perf... See more
Company replied
The bottle itself works as intended, but the print gets worn out really quick. Too bad since that was the reason for choosing this specific bottle. After using the bottle just a couple of months the... See more
Company replied
Company details
Written by the company
Les Artistes Paris est une marque française de bouteilles et de canettes isothermes. Des gourdes tendances, écologiques et pratiques pour votre hydratation quotidienne à l'école, au travail, au sport, ou bien à la maison.
Contact info
102 Avenue des Champs Elysées , 75008 , Paris, France
- info@lesartistesparis.com
- www.lesartistesparis.com
4.5
Excellent
1K reviews
Replied to 14% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/5
Helpful customer service, fast delivery, reliable products, as described on their website. Bonus points that their commitment to the environment is also shown through the way they ship their products (no plastic). I recommend this brand.
November 14, 2025
Advertisement
Everything was perfect!
October 6, 2025
Excellent!
September 29, 2025
Fast shipping and beautiful bottles…
Fast shipping and beautiful bottles make something you do every day (drinking water), a treat.
July 24, 2025
Advertisement
Still very good quality termoses
Still very good quality termoses. Unique and cool design.
April 12, 2025
Reply from Les Artistes Paris
Hello,
Thank you for your kind words!
We’re happy to know you appreciate the quality and design of our thermoses.
We hope they keep you hydrated in style for a long time!
Best regards,
The Les Artistes Paris team
Best bottle for cold and hot drinks
April 18, 2025
Reply from Les Artistes Paris
Hello,
Thank you so much for your great feedback!
We’re delighted to hear that you enjoy using our bottle for both hot and cold drinks.
Your satisfaction is our priority!
Best regards,
The Les Artistes Paris team
Very good
I recently purchased 4 Honeycomb cups in both sizes, and I’m really impressed! The design is both stylish and practical, with a great grip that makes them comfortable to hold. The silicone material feels high-quality, and they’re perfect for both hot and cold drinks.
However, I would suggest improving the packaging—in my order, two out of the four cups had come out of their cardboard holders. Luckily, they weren’t damaged, but a more secure packaging method would be great to prevent any potential issues.
Overall, I highly recommend these cups for their design and functionality.
March 3, 2025
Reply from Les Artistes Paris
Thank you so much Iason for your review and for choosing our Honeycomb cups! 🌿✨ We're thrilled to hear that you love the design, grip, and versatility of our cups. Your feedback means a lot to us!
We truly appreciate your suggestion regarding the packaging. Ensuring our products arrive in perfect condition is a priority, and we’ll definitely take your feedback into account to improve this aspect.
Thanks again for your support and recommendation! We hope you continue to enjoy your cups for both hot and cold drinks. ☕❄️💛
Les Artistes Paris
Advertisement
Perfect quality and style
I like Very much the quality of then. It feels extremely high quality and it contains the fluid as well as the heat perfectly. And I simply love the Style.
The shipment was going very quick as well.
Thanks lot.
February 3, 2025
Reply from Les Artistes Paris
Thank you Andreas for your feedback !
Les Artistes Paris
Really good, highly recommend!
I love the BPA-free coffee and travel mugs I got here, they were exactly what I was looking for! Plus, it is a pleasure to support local artists!
January 18, 2025
Reply from Les Artistes Paris
Thank you Sergio for your feedback !
Les Artistes Paris
I ordered product from Les Artistes on…
I ordered product from Les Artistes on official web page. There was option to deliver my purchase to Great Britain, so I added my address and made a payment, my bank charge me for money conversation in € from £.
Waited my parcel. And after one week they send me email that they don’t make delivery in my country (UK). And Les Artistes made me a refund, and again my bank took fee for money conversation, so in the end I did not received product and I lost some money for international conversation of money!
The company did not explain me what exactly happened and why on web page programme gives me to feel UK address and gives me option to pay but in the end they cancel my purchase.
Bad experience with Les Artistes!
December 6, 2024
The delivery was perfect, one article had scratches
The delivery was perfect. One 0.5 thermo bottle was also nice and without defect. The small 0.3 yoga mat thermo bottle already had serveral (very small) scratches which cannot be from the delivery but from the production. It is a pity!
November 21, 2024
Reply from Les Artistes Paris
Thank you for your feedback and for taking the time to share your experience. We're glad to hear that the delivery went smoothly and that you’re satisfied with your 0.5L thermo bottle. 😊
We sincerely apologize for the small scratches on your bottle. This does not reflect the high-quality standards we aim to provide. We would like to make this right—could you please contact our customer service at support@lesartistes.com ? Our team will be happy to assist you.
Les Artistes Paris
Advertisement
Reply from Les Artistes Paris
Hello,
Thank you so much for your review !
Les Artistes Paris
Make a loud noise
I have bought a cup with a straw and unfortunately each time I drink from it will make this loud sound, like when you are drinking with the straw from a cup and you are at the end of your drink; except that my les artistes cup makes this sound always, even if its full.
September 27, 2024
Unprompted review
Reply from Les Artistes Paris
Hello,
Thank you for your feedback. We are sorry to hear that you are experiencing this issue with your Les Artistes cup. This sound can sometimes occur if the lid seal or straw is not properly adjusted. We recommend checking to make sure everything is in place. If the problem persists, please do not hesitate to contact our customer service. We would be happy to help you resolve the issue or arrange an exchange if necessary. Your satisfaction is our priority!
Best regards,
The Les Artistes Paris team
Cancelled order no explanation
Ordered a new lid and some straws for my coffee cup, order and payment completed without issue . Then 2 days later got a refund notification without any explanation as to why ???
September 3, 2024
Reply from Les Artistes Paris
Hello
Thank you for sharing your experience with us, and we're very sorry for any confusion this may have caused.
As our customer service department has notified you, it appears that we have had to cancel your order due to a delivery restriction at your address. Unfortunately, we are currently unable to deliver to this location.
Your refund has been processed immediately so as not to penalize you.
We apologize for this inconvenience and assure you that we are actively working to expand our delivery areas. If you have any further questions or would like to discuss an alternative solution, please do not hesitate to contact our customer service department.
Thank you again for your understanding and patience.
Best regards,
Les Artistes Team
Everything quick and perfect!
September 1, 2024
Reply from Les Artistes Paris
Hello Heike,
Thank you for your review !
Les Artistes
Advertisement
I did not received my product
August 11, 2024
Reply from Les Artistes Paris
Hello ΚΩΝΣΤΑΝΤΙΝΑ ΤΖΩΡΤΖΗ,
I'm very sorry to hear that you haven't received your product yet. This is certainly not the experience we want for our customers.
Please reach out to us directly at "support@lesartistesparis.com", and we'll investigate the issue immediately. We'll make sure to either locate your order or arrange for a replacement to be sent to you as soon as possible.
Thank you for bringing this to our attention, and we apologize for the inconvenience.
Best regards,
Not delivering in UK
I received a reimbursement without prior notice. If you cannot deliver to the UK, don't include it as an option in your website!
August 16, 2024
Reply from Les Artistes Paris
Hello Daniel,
We sincerely apologize for the inconvenience and frustration you've experienced. It was not our intention to cause any confusion regarding our delivery options to the UK.
The decision to issue a refund was made due to current shipping restrictions, but I understand that this should have been communicated to you beforehand. We're reviewing this issue to ensure better transparency on our website and prevent similar situations in the future.
If there's anything else we can do for you, please don't hesitate to reach out.
Thank you for your understanding, and we're truly sorry for the inconvenience.
Best regards,
Les Artistes Paris
Reply from Les Artistes Paris
Thank you !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.