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Lesters Nurseryworld Reviews 

6,909
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently praise the extremely fast delivery times, highly competitive and affordable prices, and the brilliant condition of all items purchased. Shoppers also highlight the exceptionally helpful and responsive customer service team that consistently provides prompt support and keeps everyone thoroughly well-informed throughout the entire online ordering process. However, some people mentioned experiencing occasional delivery delays, longer transit times, or minor difficulties with the courier handling their packages. A few consumers noted separate instances where orders arrived notably later than expected or encountered minor logistical setbacks during delivery transit.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the prompt shipping, safe... See more

Product

Consumers find product satisfaction to be high, frequently praising the excellent quality, great pricing, and... See more

Order

Clients share satisfaction on order processes, frequently highlighting very quick delivery times, competitive... See more

Price

Reviewers highlight great satisfaction with the extremely competitive and affordable prices offered.... See more

Customer service

Users describe positive interactions with customer service, consistently praising the fantastic support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Me and my Husband purchased from Lesters Nurseryworld after being let down by a different supplier after they applied for liquidation. As anyone can imagine, me and my Husband was panicked and needed... See more

Rated 5 out of 5 stars

Amazing experience ordered a combo item where some pieces were in stock and some weren't and they sent me individual pieces as they came in stock. Always available to talk and great communications. It... See more

Rated 5 out of 5 stars

Bought a product online which ended up being sold out in the colour I’d ordered. Lesters Nurseryworld communicated this and explained there’d be a little delay while new stock arrived. The product was... See more

Rated 5 out of 5 stars

Great competitive price. The colour of buggy I wanted was sold out everywhere including the manufactures website and I managed to find it on lesters nursery world. One of the items in the bundle w... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(6,909)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Company

From ordering initially and having a few problems, the team helped me get everything sorted and put my mind at rest about the schedule of delivery, they rang me upon request to tell me the item had been dispatched and were extremely helpful.

June 13, 2025
Rated 5 out of 5 stars

As a fostercarer and I was needing...

As a fostercarer and I was needing a newborn travel system. When I rang Saturday afternoon to see if a curtain item was in stock to pick up ASAP the guy I spoke to was very professional and efficient on making sure the items were all in stock and ready for collection when I needed. As arrived at shop, I felt a very warm friendly welcome. Collecting my items was amazing and secured with an extra hands for loading into the car. I would reccomend Leicesters nursery 110% the experience, customer service was the best I've experience. I will be definitely back for more purchases.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

We can’t rate this business highly…

We can’t rate this business highly enough. We got some bad advice from some high st chains on prams and would have bought totally the wrong one if we didn’t come here. They let us try putting some in our car boot and gave us lots of great advice. Also seem to have much better deals than anywhere else. Making all the decisions on baby stuff is stressful but they made it enjoyable!

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fab customer service

I bought a Bugaboo pram rain cover from Lesters and unfortunately it fell apart after a couple of months. Of course this is not Lester's fault they were just selling the product but when I emailed them they were super efficient in getting a replacement sent. I would definitely buy from them again as a I thought this was excellent customer Service.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

A great supplier of good quality baby products

Having found the product online and started the purchase process. I had a question. I called them up had a very kind and helpful answer which enabled me to promptly complete my purchase. The product was subsequently delivered in a timely fashion.

I also found the webpage well presented with a good range of products with clear pricing and easy to compare.

May 12, 2025
Rated 5 out of 5 stars

Ver friendly & understanding

Needed to return an item and they were very polite and helpful in giving instructions on how to do it. Would purchase from them again based on excellent customer service experience

April 30, 2025
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Huge five stars from me. Excellent company and customer service. Couldn’t be more helpful!! Special thank you to Michael and Liran for helping me with my queries about my Joolz Aer+ Sage Green Pram. Will 100% be ordering from here again. Thank you!

April 17, 2025

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