Good experience using their website to place my order. They had the lowest price I've seen for the product I wanted. I had chosen delivery to a pick-up place very close to where I live in Paris. Unfor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Good experience using their website to place my order. They had the lowest price I've seen for the product I wanted. I had chosen delivery to a pick-up place very close to where I live in Paris. Unfor... See more
Company replied
On September 30, 2025, I placed an order for two items and was really looking forward to it. Two weeks later, on October 13, 2025, I received an email stating that my order had been canceled - without... See more
I ordered online from the UK and the service was fantastic; my order arrived in 4 days. I missed free delivery by 5 euros, there were 2 delivery options, I chose the cheaper £5 Colissimo post and w... See more
Great experience, overall! This was my first order from L’Exception. I live in the United States and having duties and taxes included at checkout is a huge plus. Shipping was extremely fast and items... See more
L'Exception est le leader de la mode haut de gamme pour femme et homme en France. Retrouvez plus de 400 marques sélectionnées avec soin par notre équipe. Profitez de nos facilités de paiement en 2x, 3x ou 4x et soyez satisfait ou remboursé sous 14 jours.
12 rue Philippe de Girard, 75010, PARIS, France
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tempting sale prices and quick delivery. What not to like?:) I got a nice bag I was eyeing for ages for the lowest prices I could find on the internet and it came within 2 days.
Very fast transaction.
Very nice product.
Recommendable.
I ordered online from the UK and the service was fantastic;
my order arrived in 4 days. I missed free delivery by 5 euros, there were 2 delivery options, I chose the cheaper £5 Colissimo post and was expecting to wait a lot longer for my Iro jumper to arrive -
would not hesitate to order again and recommend - quality products and very nice easy to use website - Merci beaucoup L'exception :-
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.