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Liberty Debt Relief Reviews 

1,465
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. #23 of 32 best companies in Debt Relief Service
  2. #125 of 190 best companies in Financial Consultant
  3. #7 of 11 best companies in Financial Planner

About Liberty Debt Relief

Written by the company

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At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,465)

731 reviews in the last 12 months

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Rated 5 out of 5 stars

Got a settlement fast and authorization…

Got a settlement fast and authorization is easy and nice flowing. I just started but let’s see how this goes! Im trying to work on decreasing my monthly amount to stop living check to check monthly and trying to actually enjoy payday rather than my whole check going towards my bills. Love the customer service and process of this so far!

July 9, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

David Flores Castilleja

David Flores Castilleja
July 10, 2026
Learning from my financial mistakes.
I understood from the beginning that not all Loan Companies would want to work out an agreement and would want what is owed, the full amout. I appreciate what Liberty has worked out and continues to do their best. They keep me informed on all financial developments whether an agreement is reached or not.

July 8, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 1 out of 5 stars

The fees is way too much for me I did…

The fees is way too much for me I did the first deal and the balance was around $800.00 and the company agreed for me repay half of my balance which is $400.00 and Liberty Debit relief charge me $200.00 for facilitating the deal which is crazy too me. So what my balance was higher I would have a higher fee with these folks and it's called Liberty Debit relief not you are keeping men in debit. This was a bad decision to go this route for me. I throught the money they take out each month from me was full of fees well not as much now with this first deal they did for me. I should've went to the company myself and did my own deal and i would've saved money. I'm just saying.

June 29, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your feedback. We understand that program fees can feel frustrating, especially when you're seeing your first settlement completed.

Our fees are outlined in the enrollment documents and are associated with the work involved in negotiating and servicing your program. They are not based on monthly withdrawals alone, and no fees are charged before a settlement is reached, in accordance with the terms of the program.

We understand that everyone's situation is different, and we appreciate you taking the time to let us know how you feel. If you have questions about how your fees were calculated or would like a detailed review of your account, our Client Success team would be happy to go over everything with you.

Thank you again for your feedback. We value the opportunity to address your concerns.

Rated 5 out of 5 stars

Liberty Debt gives you relief and peace of mind

They keep in contact with you, hold your hand throughout this difficult process. They are available whenever you need them! They are courteous, responsive to make sure I understood all the complications and resolutions that it takes to do credit repair. I highly recommend their services and their program. It works!

March 26, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Agent was very polite and

Agent was very polite and
Informative.
Just overall powerful person

June 29, 2026
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Reply from Liberty Debt Relief

Thank you for your kind words. We are glad to hear you had a positive experience and found our agent polite and informative. We appreciate you taking the time to share your feedback, and we wish you all the best on your journey. 😊

Rated 4 out of 5 stars

They were great

They were great. But, you have to keep up with them.

March 26, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Been a tremendous help to me

This company has been a tremendous help to me getting my bills straightened out. I was in over my head mighty grateful. Thank you

June 26, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 1 out of 5 stars

One on one treatment would be nice

One on one treatment would be nice

June 24, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your feedback. We understand that personalized support is important, and we appreciate you taking the time to let us know how you feel. Your experience matters to us, and we are always looking for ways to better support our clients. If you have any questions or would like to discuss your experience further, please don't hesitate to reach out to our team.

Rated 5 out of 5 stars

They do their jobs well

I consolidated my debt through these guys and have been waiting for some results. After about a half a year they got back to me with my first settlement, which was negotiating a $2,319 debt down to $1,045. Needless to say they are doing their jobs and my patience was rewarded.

June 25, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Charlie Brighton made me feel at ease

Charlie Brighton made me feel at ease, aside from being completely overwhelmed with my debt and seeing different reviews and backing out of other debt relief programs because of how worried I am in general about this entire process, he explained again in more detail and more than one time to make me feel better and I appreciate him for that!

June 26, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience. We understand how overwhelming it can feel to explore your options, and we're so glad Charlie took the time to answer your questions and explain the process in a way that helped you feel more at ease. Providing clear information and compassionate support is something we truly value. We appreciate your kind words and thank you for trusting us.

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