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Liberty Debt Relief Reviews 

1,465
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. #23 of 32 best companies in Debt Relief Service
  2. #125 of 190 best companies in Financial Consultant
  3. #7 of 11 best companies in Financial Planner

About Liberty Debt Relief

Written by the company

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At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(1,465)

733 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The company thus far is great

The company thus far is great. The reason for three stars on this experience was because I did not recognize the name of the creditor. Notification of their former name would have been great. I mistakenly blocked and deleted the text and unable to retrieve it.

June 16, 2026
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Reply from Liberty Debt Relief

Thank you for your feedback and for sharing your experience. We appreciate your comments and are glad to hear your overall experience has been positive.

We understand how receiving a message from a creditor name you did not immediately recognize could create some confusion. In some cases, creditors may operate under different names or have undergone branding changes over time. We appreciate you bringing this to our attention, as clear communication is important.

Thank you again for your review and for taking the time to share your perspective.

Rated 3 out of 5 stars

Took longtime to processing and…

Took longtime to processing and extended term and required me to pay more

June 19, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your feedback. We understand that the timing and overall length of a program can be important factors in your experience.

Program timelines and costs can vary based on a number of factors, including individual circumstances, creditor participation, and the pace at which accounts are resolved. We recognize that the process may not always align with initial expectations, and we appreciate you taking the time to share your perspective.

Thank you again for your review and for allowing us to be part of your journey.

Rated 4 out of 5 stars

So far

So far, the experience has been relatively painless. Everyone who I worked with has been clear and helpful, and even though I took a long time to make my decision, they were patient. Although it's still too early in the process to give a full and detailed answer, since it's only been a few weeks.

June 16, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Great job

Great job. It can be a little confusing sometimes though, but I was able to call for clarification

June 12, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

They will work with and for you…

Sometimes when you start a contract you’re not always sure of how things are going to go. It’s always scary in the beginning but I’ll tell you these people will ease you and in fast timing! I was really glad I chose Liberty debt relief. Thank you for working with me through my troubling time.

June 8, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

No Complaints 🙂

Jarlin has been awesome from the very beginning and whenever I have needed her help. The process(es) that were needed were simple and well taken care of. Their team is great.

June 9, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 4 out of 5 stars

Very informative!

They're informative, easy to contact and always willing to explain down to the nitty gritty If you have any questions or concerns!

June 11, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

It was easy to talk to him,and I'm glad…

It was easy to talk to him and I'm glad I'm getting my debts paid. My payments are so much better than what I was paying for each of my debts, customer service was great, it was an easy solution to my debts. Thank you so much Liberty debt relief

June 11, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 4 out of 5 stars

Good

Easy to deal with

June 4, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

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