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LIEBESKIND BERLIN ist die Berlin Bag Brand – inspiriert von unserer Stadt, prägen Wandelbarkeit und Multifunktionalität unsere Kollektionen, in denen unkompliziertes Handling und anspruchsvolles Design zusammenkommen. Tägliche Begleiter für eine Stadt voller Gegensätze zu schaffen ist für uns Inspiration und Herausforderung. Wer will, findet für jeden Anlass die passende LIEBESKIND BERLIN Tasche – oder meistert jeden Tag mit einer einzigen. Unsere Expertise liegt darin, Designs zu entwickeln, die den Zeitgeist charmant widerspiegeln und doch zeitlos bleiben. Als Muse ist Berlin nicht nur Inspirationsquelle, sondern auch Heimat und Standort des Headquarters. LIEBESKIND BERLIN – The Berlin Bag Brand! In unserem Onlineshop findest du neben unseren wunderschönen Taschen auch noch Geldbörsen, Uhren, Schmuck und vieles mehr. Für die sichere Zahlung steht dir nicht nur der Rechnungskauf mit Riverty zur Verfügung. Gerne kannst du auch per PayPal, per Kreditkarte oder via Vorauskasse deinen Kauf abschließen. Du hast Fragen? Unser Kundenservice steht dir gerne zur Seite und unterstützt dich bei all deinen Anliegen. Ob per Telefon, per Mail oder ganz unkompliziert via WhatsApp. Du hast die Wahl und wir sind stets bemüht die passende Antwort parat zu haben. Wir freuen uns auf dich!
Berlin, Germany
4.0
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 48 hours
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Terrible services and no support
Order #60764568
My order was shipped via DHL on September 29th, and there has been absolutely no update or progress for nearly a month. Customer service has not provided any solution or real update about my package. I was forced to file a chargeback with my bank to protect my money. Very disappointed with the service.
I am so happy with my leather tote bag.🥰 Quality amazing, no hanging threads, soft leather, exellent! Ordering one more bag from this company.
Reply from Liebeskind Berlin
Hi Vilma, thank you very much for the review and we wish you a good time and so much fun with your tote bad.
Best regards from your Liebeskind Berlin Team!
We bought a product from them, and the moment we needed to return it, everything went downhill. You can try emailing them over and over again, no response. Calling them? Pointless, nobody ever answers. Zero follow-up, zero support. Basically, once they’ve got your money, you’re on your own. If you have any issues or need a return, forget it, they simply don’t care and offer no real customer service at all.
Reply from Liebeskind Berlin
Hello, and thank you very much for your review. We’re sorry that the issues are persisting and that our service isn’t available as usual. We’re working on a solution and we promise that returns will be possible. Please let us know your order number and our team will get back to you as soon as possible. Thanks and best regards from your Liebeskind Berlin Team!
My boyfriend bought me a pretty gold chain bracelet with a love heart on it. It broke as soon as I unwrapped it. Not the kind of quality you expect for €60. Disappointing. We will be returning it and buying a new one from somewhere else.
Reply from Liebeskind Berlin
Hi, thanks for your feedbacks and we are sorry that you have no lucky with the order.
Please return the chain braceket, we will refund the money.
Best regards from your Liebeskind Berlin team!
I discovered Liebeskind Berlin during a visit to Stuttgart a few years ago and instantly fell in love with their design and products. Just recently, after making an online purchase, I reached out to customer service about a small issue with my account. Their response was quick, polite, and the problem was resolved immediately.
Great job, Liebeskind Team! 😊
Reply from Liebeskind Berlin
Hello Christina. THANK YOU SO MUCH for the great review. That is so nice. We wish you a good time with your Liebeskind Berlin products and see you soon. Best regards from your Liebeskind Berlin Team!
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