Life Line Screening Reviews 18,975

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their pleasant demeanor, professionalism, and expertise, highlighting how comfortable and safe they felt during their visits. Many people also appreciate the efficiency of the service and the smooth user experience, noting that procedures were well-explained and the overall process was fast and easy. However, some customers also noted issues with response times and customer service. A few people experienced longer than expected wait times between procedures or before being seen, and some found the organization to be lacking. There were also occasional mentions of staff being unhelpful or not providing clear information regarding tests or follow-up.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, frequently highlighting efficiency and speed. Many reviewers... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting that everything ran smoothly... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported quick service, with some not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff were pleasant and explained procedures well before beginning. My only issue was that every few days I was told to go to a different location. When I called the “main” # which according to w... See more

Company replied

Rated 5 out of 5 stars

Each station was already set up and the techs called your name and completed the procedures efficiently. Screens provided privacy from others waiting for their turn. There was a wait time between each... See more

Company replied

Rated 5 out of 5 stars

This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already... See more

Company replied

Rated 5 out of 5 stars

We are self employed so not the greatest insurance. To have the artery screening at the hospital would be $2700. When I ask our doctor if she would accept the lifeline screening she said, yes, they do... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff was courteous

The staff was courteous, pleasant, and acted very professional Professional.

But, I may never sign up again because I can’t stand how many frigging emails I get to upsell me 😡😡

May 8, 2026
Rated 5 out of 5 stars

The ultrasound exam was professional…

The ultrasound exam was professional and exceptionally executed. I would just comment: it would be helpful if the exam were to include an explanation of what and why it is being done and what are the the steps to follow once the results are available

May 7, 2026
Rated 5 out of 5 stars

Sraff made me feel cared about and were…

Sraff made me feel cared about and were efficient. Started on time and very good parking available.

May 6, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you Donald for your feedback! We’re glad our staff made you feel cared for, provided efficient service, started on time, and that parking was convenient. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

I think it is great you offer these…

I think it is great you offer these tests for people that we pay high insurance premium and they won't cover. Insurance believes in preventive measures only for what they want. Stroke was in my family but tests were too costly until you came along. I will recommend to everyone I talk to.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Elaine, for sharing such a thoughtful message. We’re honored to hear how meaningful these screenings have been for you, especially given your family history. Making preventive health information accessible and affordable is exactly why we do what we do. We truly appreciate your trust and your willingness to recommend Life Line Screening to others. Please see the link with your family and friends. https://hearthealth.lifelinescreening.com/?utm_source=Facebook&utm_medium=comments&utm_campaign=Richlynn&utm_content=SRMS

Rated 5 out of 5 stars

My appointment started right on time

My appointment started right on time, checkin was simple and each scan station nurse/tech was obviously experienced and kind too.

May 6, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback! We’re glad your appointment started on time, check‑in was easy, and that our nurses and technicians were experienced and kind throughout your visit. We truly appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Everyone was extremely polite and…

Everyone was extremely polite and pleasant.

May 6, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, James! We’re happy to hear everyone was extremely polite and pleasant. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

The staff was very professional and…

The staff was very professional and friendly. Well trained and knowledgeable during the examination process.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Charlie! We’re pleased to hear our staff was professional, friendly, and knowledgeable throughout the examination process. We truly appreciate your kind words and your trust in Life Line Screening.

Rated 5 out of 5 stars

Excellent staff!!

Great location & parking.
Greeted right away--easy check in.
Everyone was very friendly, and I was done in about 20 minutes! Each technician also explained what they were doing, and seemed very knowledgeable.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your wonderful feedback, CK! We’re glad you enjoyed the convenient location, easy check‑in, and friendly, knowledgeable staff. It’s great to hear your screening was quick and informative, we truly appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Response time

Response time, service and staff were all very good and helpful.

May 5, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your kind feedback! We’re glad to hear our response time, service, and staff were all helpful. We truly appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Grateful this service is available

In the first place, I’m grateful that these services are available. Everyone was very pleasant and helpful. Good to be able to get information about your health before it’s too late. I will do this again in the future.

May 4, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Sheryl! We’re grateful you shared your experience and are glad to hear our team was pleasant and helpful. Early awareness and prevention are so important, and we truly appreciate your trust in Life Line Screening. We look forward to serving you again in the future.

Rated 5 out of 5 stars

All went as planned

All went as planned. Very professional and quick service.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Scott! We’re glad to hear everything went as planned and that you received professional, quick service. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Quick easy and informative.

Quick easy and informative.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Steve! We’re glad to hear your experience was quick, easy, and informative. We appreciate you choosing Life Line Screening.

Rated 4 out of 5 stars

Process was easy and very fast

Process was easy and very fast. I just haven’t had my results provided yet so I didn’t give them five stars.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Hello Kristin, Thank you for your feedback. We’re glad the process was easy and fast, and we understand your concern about not having your results yet. We appreciate your patience and are happy to assist if you need help accessing them.

Rated 5 out of 5 stars

Everyone was fast and efficient

Everyone was fast and efficient. Also very pleasant to work with.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback! We’re glad to hear our team was fast, efficient, and pleasant to work with. We truly appreciate you choosing Life Line Screening.

Rated 1 out of 5 stars

When I did NOT receive my results in…

When I did NOT receive my results in the mail as it was understood at time of booking, I called and was told I needed to set up a portal to see results, it would be a 15 dollar charge to have sent?? When I went for the screening, every station tried to sell me additional testing as well as the person i booked with on the phone. That was all they were interested in, spending more money. I will Never again use Lifeline screening, nor would I recommend to anyone else if asked . The screenings were not explained when being performed, seemed like it was only a blood pressure cuff used, First time I had done several years ago it was actual ultrasound used. Not a good experience. Especially the fact that results were not given as indicated.

February 21, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for sharing your experience. We’re very sorry for the frustration you described. Our email confirmation explains how to access results through the patient portal and notes the additional fee for mailed copies, but we understand this was not clear during your visit. Clear communication about results delivery, optional add‑on screenings, and the screening process is extremely important to us, and we appreciate your feedback as it helps us improve.

Rated 5 out of 5 stars

Everyone very friendly and kind

Everyone very friendly and kind. They were very organized.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your kind feedback! We’re happy to hear our team was friendly, kind, and well organized, and we appreciate you choosing Life Line Screening.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look