The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... See more
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See what reviewers are saying
I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb... See more
Company details
About Light Bulbs, Etc
Information provided by various external sources
Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today!
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Contact info
14821 W. 99th Street, 66215, Lenexa
- 888-757-9591
- tracy@lightbulbsdirect.com
- www.lightbulbsdirect.com
1.4
Bad
1K reviews
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Found the correct bulb!!!
I have a unique bathroom light fixture that uses a "35 watt 12v" bulb. All the big box store and local hardware stores sold such a bulb, but the pin diameter was too big. Light Bulbs, Etc. had the correct bulb.
March 14, 2016
Unprompted review
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Excellent Service
Light Bulbs, etc. has a large selection. Their website makes it easy to find what you want, with all specs available. Prices and shipping are very reasonable.
March 14, 2016
Unprompted review
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Malibu lights Replacement bulbs
Price is over half what pay at Auto and hardware stores. They arrived with in a week and everything was perfect. This was the second time I order these so I guess that says it all.
There is a flat rate of 8.90 shipping charge if your order is under $100 .
So it is not cost effective to order a low amount of bulbs , but I have 30 lights so that's not a problem .
March 11, 2016
Unprompted review
Excellent service
I didn't know where to get a new halogen bulb. Light Bulbs answered my question as to which one would work for me and sent it very quickly. What more could I want.
March 10, 2016
Unprompted review
Service
Excellent service. This bulb was hard to find in our town. I found this on line, ordered it and had it within 2 days. Amazing!
March 10, 2016
Unprompted review
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Very prompt service.
I'm still not sure if this bulb fits--the switch needs replacing also. I hope to have the old light/ceiling fan working soon. Very prompt service on the part Light Bulbs, Etc. You guys are faster than I am!
March 10, 2016
Unprompted review
Great service and prices, Thanks
March 9, 2016
Unprompted review
found hard to find bulb
I found a hard to find bulb for my classic car here at a reasonable price. However the shipping cost was far too high ($8.90 for a $.63 bulb). Seems a bubble wrap envelope would have been adequate and much cheaper.
March 9, 2016
Unprompted review
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Great Job!
I needed a certain type of light bulb for our ceiling fan and have had a very difficult time finding it. I went to Light Bulbs, Etc. and found the exact bulb that I needed. I was not familiar with the company, but they had what I needed so I went ahead and ordered. The light bulb arrived in a very timely fashion and packaged to insure that there was no breakage. I was very impressed with the whole process and would definitely order again from Light Bulbs, Etc.
March 9, 2016
Unprompted review
wrong size bulbs sent!
Generally what I order is what I receive, but this time the completely wrong size bulb was sent...
March 9, 2016
Unprompted review
Light Bulb Purchase for Lamp Post
Received the light bulbs for my lamp post that I ordered in a timely manner and I am very pleased with this purchase. Hard to find 100 watt incandescent light bulbs for lamp posts these days, but this company had them! Thank you!
March 8, 2016
Unprompted review
Good Service
The process to order was quick. The bulbs I ordered arrived in a timely way.
March 8, 2016
Unprompted review
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wrong item
This website was my only source of the bulbs that I needed. I decided that the nearly $9 shipping and handling would be worth it if I got the light I needed for my sewing machine which I use for business. However, when my package arrived I found that the wrong bulbs had been shipped. Needless to say I was not happy. For $8.90 shipping one expects to receive what was ordered.
I DID have a pleasant experience with my call to customer service. He apologized and immediately said that they would send out the correct bulbs. That is fine, but it means that I will be without light for my machine for another week while the new items are shipped.
I would not recommend this site as a source of light bulbs.
March 7, 2016
Unprompted review
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