Lightfoot Reviews 1,256

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers praise the system for significantly improving their driving techniques, leading to safer and more economical driving habits. People appreciate the incentives and competitions, finding them a fun and motivating way to engage with the system. The staff is frequently highlighted for their excellent service, quickly resolving issues and providing helpful support. However, some people were dissatisfied with certain aspects of the product and app, particularly regarding how scores are calculated and the system's sensitivity to acceleration in specific driving situations, such as merging onto motorways or driving hybrid vehicles. A few other people also felt that the rewards were infrequent or underwhelming.

What people talk about most

User experience

Customers generally report positive experiences with the user experience. Many reviewers appreciate how the... See more

Product

Consumers find product to be ambiguous. Many reviewers express dissatisfaction, describing it as "utter... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise it as a great tool for improving driving... See more

Staff

People report positive experiences with staff. Customers appreciate the team's support and prompt responses,... See more

Competition

Users describe ambiguous interactions with competition. Many reviewers appreciate the competitions, finding... See more

Based on these reviews

Rated 4 out of 5 stars

Good App, makes you drive safer naturally, the odd small prize is a great incentive My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see... See more

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Rated 4 out of 5 stars

Has improved my driving technique and made me drive more economically .......and gives a slight chance of lottery prize

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Rated 4 out of 5 stars

Need to sort out with iceland as I was getting other drivers scores and missing out on winning stuff.

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Rated 4 out of 5 stars

It's a great way to learn more about how your driving effects and makes changes to the world. It's fun to have great prizes and competitions to enter every week

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Rated 5 out of 5 stars

I've driven for over 40 years and can honestly say that lightfoot has taught me to be a better driver in the last few years. Even when you drive a vehicle without Lightfoot, it becomes apparent that y... See more

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Rated 5 out of 5 stars

Review updated: I won a fiver in the weekly draw and received it today. Thought I wasn't going to get it, but was only delayed due the the Xmas period, just me being impatient. I do like the whole sys... See more

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Rated 5 out of 5 stars

Contacted Lightfoot as since being on the app with my work fleet vehicle I wasn’t able to see my company Leagues. I emailed them on Monday and they replied and resolved my issue within 24 hours. Fant... See more

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Rated 5 out of 5 stars

Lightfoot is a great idea to control speed and acceleration.however thrte are occasions eg when joining a motorway when you need acceleration and as soon as you do,you are penalised and in the red. G... See more

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Rated 5 out of 5 stars

Lightfoot is great for improving my driving, I feel like I've improved and became friends with the throttle since I've been using it. The app is easy to use and it was incredibly easy for me to set up... See more

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Rated 5 out of 5 stars

I've been driving with my friend 'Lightfoot' for 2 years now and he helps me to be careful, safe and alert. Not only with my working profession but also in my personal life too. Drive Careful - Stay S... See more

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Rated 5 out of 5 stars

Apart from not being sure what the box says when I occasionally give it too much power. I think that little box has helped me greatly improve my driving

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Rated 5 out of 5 stars

Just wanted to say I had an issue with my Lightfoot app and your team got me up and running in no time and hassle free, Thank you. I wanted to say having Lightfoot it's made me a better driver and sav... See more

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Rated 5 out of 5 stars

Excellent app, my driving has improved as a result, especially when there are so many prizes you can win.

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Rated 5 out of 5 stars

I have great experience with lightfoot because it keep track driving skills, and it also help you drive safely.

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Rated 5 out of 5 stars

Lighthoot app is such a great app because this app teaching lots of learning driving safety,No polution, lots benefit every week& months, I Love to use in my work place so I'm always focus on my drivi... See more

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Rated 1 out of 5 stars

To be honest it's not a safe driving tool. It beeps if you don't shift gear before 2krpm it doesn't beep if you're speeding (surely that would have made sense to have if it's to make you a safer drive... See more

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Rated 5 out of 5 stars

Great system , let's me control my driving style. Has definitely turned me into a better driver.

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Rated 2 out of 5 stars

More times than none you lose on the putting wee game and I find that a few of the vans ive used the lightfoot stays amber way to long even after lifting your foot off .... Pulling out of junctions... See more

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Rated 5 out of 5 stars

It makes you think to improve your driving and knowing you could win something easy to monitor your driving habits

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Rated 5 out of 5 stars

Great App. Has helped my driving a lot and I'm always aware of the system in my vehicle. The drivers lottery is great and many more competitions

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Rated 5 out of 5 stars

Have been using now for 2 Years, it has really made me more concious of my driving style and cerfainly has made a difference to my accelorating away from traffic lights and road junctions,building up... See more

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Rated 5 out of 5 stars

Being on the Lightfoot system in my opinion makes me a much more careful driver, it makes me think before I pull off at junctions and roundabouts also makes me more aware of speed restrictions, and th... See more

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Rated 5 out of 5 stars

The Lightfoot team were excellent is speed of response and also resolving my query! Excellent customer service!

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Rated 1 out of 5 stars

Dangerous. Completely inappropriate if you're doing a journey of more than a mile in a suburb. Avoid. [Edit to reply to Lightfoot's attempt at self validation] Are you on drugs? I've... See more

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Rated 5 out of 5 stars

Great fun and good opportunity to keep an eye on your driving and win some prizes!

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Rated 5 out of 5 stars

Quick response and solved the issue. Thank you team's, really appreciate your good job.

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Rated 5 out of 5 stars

Great service and competitive, a all round app that allows me to better my driving experience and competitions are great .love the golf challenge.

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Rated 5 out of 5 stars

Great experience while driving, helps anyone become more road safety cautious. Better drivers.

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Rated 5 out of 5 stars

Encouraging drivers to remain good drivers by rewarding them with opportunities to win cash and prizes is a genius idea

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Rated 5 out of 5 stars

Lightfoot is abling me how to drive sensibly and the app is giving me a target to reach every week

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Rated 5 out of 5 stars

I had an issue that has been dealt with swiftly with a lot of understanding.

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Rated 5 out of 5 stars

Brilliant just won the drivers lottery for first time super motivated!!!

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Rated 5 out of 5 stars

Great app and great service. Sorted out my login problem immediately, thank you guys.

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Rated 5 out of 5 stars

Great online app showing you you're driving scores after each day of driving.

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Rated 5 out of 5 stars

Very easy to use and register . Plus great prizes for doing what you normally do anyway 👍

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Rated 5 out of 5 stars

It's made me a better safer driver. You can win some good prizes. Makes the job a bit more interesting

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Rated 2 out of 5 stars

Awful any uphill or downhill the lights go up. You can't safely join a motorway or any junction without it saying go steady. It's not safe to go those slow speeds to join a road. My employer has set i... See more

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Rated 5 out of 5 stars

Great support. Emailed my query and within 24 hours had the problem resolved.

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Rated 4 out of 5 stars

Clear and easy to use app. Plenty of competitions and good incentives to perform.

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Rated 1 out of 5 stars

It’s really not set up for a hybrid van when you’re accelerating to join the motorway and you’re in red and you let off the acceleration pedal and it goes into electric mode the Lightfoot doesn’t r... See more

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Rated 2 out of 5 stars

The rewards I've recieved since we had lightfoot fitted years ago have been very small. I've been the top of our league at Tesco Hatfield for years. The acknowledgment at work for driving like a snail... See more

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Rated 1 out of 5 stars

I drive an automatic van. Thus have very little control over rev counter, when I need to get to speed. So from standing starts, and wishing to merge and on slip roads to motorways, my revs must go up... See more

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Rated 3 out of 5 stars

Think it's set up for a manual. If I accelerate on a slip road going onto a motorway I get a 'Go steady'. However, if I accelerate, but take foot off briefly as if I'm changing gear it's fine!

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Rated 3 out of 5 stars

I am all about safe & economical driving but how are you expected to improve when the app or website does not tell you why you are being knocked down on your overall score. Surely this would b... See more

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Rated 5 out of 5 stars

I had an issue with my app. It didn’t show me any records. I emailed the support team. The replied quickly. They helped and fixed the issue. Good job!

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Rated 1 out of 5 stars

Very rarely win. Have discussed with colleagues and they have same issue. If anyone wins it's usually £3. Really disappointing. Why should we even bother entering

Company replied


Company details

  1. Telematics Service
  2. Business to Business Service
  3. Electronics Company
  4. Electronics Manufacturer
  5. GPS Supplier
  6. Software Company

Written by the company

Lightfoot has been specifically designed to help businesses run safer and more efficient fleets.​ Unlike traditional big-brother black boxes, Lightfoot is all about the driver, the human-in-the-machine, and the person with the power to make the difference. ​ Lightfoot empowers those in the driving seat to drive change by adapting their driving style through visual and audible prompts from our unique in-cab device. ​ When drivers adapt to Lightfoot's smoother driving style, they become 'Elite Drivers' (scoring 85% or above). For some drivers that’s a big change, for others a small change, for some it’s no change at all.​ ‘Elite Drivers’ receive benefits and rewards via the Lightfoot app, which includes features such as The Drivers Lottery where 1 in 10 ‘Elite Drivers’ win cash prizes every week - we are the world’s first technology to reward better driving.​ When a fleet as a whole achieves Elite status, this can result in reductions in fuel consumption and emissions of up to 15%, reductions accidents by up to 40% and wear and tear costs reduced by up to 45%. ​ Lightfoot is the only Insurer-endorsed driver safety technology thanks to validated accident reduction results seen over millions of miles of driving data. ​ Lightfoot is installed in 30k+ vehicles and is used by 50k+ drivers from more than 200 companies who are committed to safer, greener and more efficient motoring.​ If you are a business customer already using Lightfoot and require support, please contact your Account Manager or support@lightfoot.co.uk ​ ​ If you’re a Lightfoot driver – our Engagement Team would love to hear about your experience through driverrewards@Lightfoot.co.uk - the Engagement team are here exclusively to help you the drivers, not your employers. ​ We understand that changing years of driving habits can be challenging and even irritating at first. Remember, you don’t need to be perfect, the target is 85% not 100%, which gives you plenty of scope to drive in the amber and red when required and still achieve ‘Elite Driver’ status.​ We created our industry-first driver engagement platform – real cash, real rewards, real prizes, real winners – to ensure drivers are rewarded for challenge and inconvenience of adapting to Lightfoot. One in ten ‘Elite Drivers’ win cash prizes every week through The Drivers’ Lottery. ​ As a driver, you are one of more than 50,000 using Lightfoot. The vast majority of drivers are happy with the experience, but a tiny proportion (0.1%) have used this forum to express their displeasure. We hope that your experience has been a positive one and that you’re here just having a look around, but if you are frustrated and here to vent your rage then please instead contact our Engagement team via driverperks@Lightfoot.co.uk - the Engagement team are here exclusively to help you.. ​


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Have been using now for 2 Years

Have been using now for 2 Years, it has really made me more conscious of my driving style and certainly has made
last wining £ 3 Lightfoot never adder to PayPal small amount in 2 Years was around £20 .Never used

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Enjoying the app and small wins on…

Enjoying the app and small wins on drivers lottery. My 4 win in total. My biggest win £50 vouchers.

March 17, 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello David, firstly, congratulations on your wins. It is a great feeling to be freely rewarded that little bit more for just doing your job well.

Rated 3 out of 5 stars

Its okay

It's good app but considering how high my score has been I haven't been rewarded that well .it doesn't give us drivers much encouragement to have a Lightfoot

March 17, 2026
Unprompted review
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Reply from Lightfoot

Hello Ian, just like the normal lottery, there is no guarantee that you will win, but we do ensure we always offer a 1 in 9 chance of winning, no matter how many people are eligible. With a chance to win up to £100 every week, we do recommend that you keep entering, as you could be the next big winner.

Rated 5 out of 5 stars

Lovely experience for being rewarded…

Lovely experience for being rewarded for good effort of driving well all thr time.

March 17, 2026
Unprompted review
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Reply from Lightfoot

Hello Alouis, thank you for leaving the review. It's great to read how much you are enjoying driving with Lightfoot.

Rated 5 out of 5 stars

Excellent Customer service

Excellent Customer service happy to help and go above and beyond until the problem is finally resolved special mention to James for all his outstanding help

March 16, 2026
Lightfoot logo

Reply from Lightfoot

Hi Gary, thank you so much for leaving this wonderful review. I will make sure James gets this.

Rated 5 out of 5 stars

Great app and great service

Great app and great service.
Sorted out my login problem immediately, thank you guys.

March 10, 2026
Lightfoot logo

Reply from Lightfoot

Hi Rob, thank you for taking the time to leave this fantastic review. I am glad your issue was resolved immediately.

Rated 5 out of 5 stars

Loving Lightfoot

Loving Lightfoot, Gives drivers an aim to achieve whilst adding safety

March 3, 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Thank you for the amazing feedback Wayne.

Rated 3 out of 5 stars

Good idea but penalises acceleration…

Good idea but penalises acceleration even when significant acceleration is required for safe driving such as joining major road via short slop road.

February 24, 2026
Unprompted review
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Reply from Lightfoot

Hi Alex, thank you for the feedback. We're sorry to hear that it's taking a while to get used to your Lightfoot device. Please remember that you are in control of the vehicle and should use your own best judgment to drive safely. Lightfoot does not measure your speed but the efficiency of your driving. There are times when you must drive inefficiently, for example, joining a motorway from a slip road or at a roundabout. This is why we set the Elite Driver score at 85% to allow for real-world situations.

Rated 5 out of 5 stars

Beyond Expectations

Expectations set, managed and surpassed! Great customer service, realistic pricing and an outstanding result. genuinely a lovely guy to deal with and deserves to be very successful! We'll use Colin and his team for any and all future cleaning needs.

February 19, 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello, thank you for the fantastic feedback. It's good to see that we have surpassed your expectations and that you are happy to be with Lightfoot.

Rated 5 out of 5 stars

Have been using now for 2 Years

Have been using now for 2 Years, it has really made me more concious of my driving style and cerfainly has made a difference to my accelorating away from traffic lights and road junctions,building up gradual speed to join a busy road is difficult to maintain a 100% driver score.

February 17, 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Richard, this is really great to hear, and exactly what we like to hear at Lightfoot, as this is what we are trying to achieve.

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