Lighting & Locks Reviews 517

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Four years ago we purchased all the electrical fixtures for our home remodel from Lighting and Locks in Joplin, MO. The prices were very good and the staff were extremely helpful. When we broke a... See more

Rated 1 out of 5 stars

Extremely disappointed. My wife had asked specifically by phone if Lighting and Locks would not split our order up the way Amazon does since we live in the Caribbean and use a freight forwarder. Based... See more

Rated 5 out of 5 stars

Lighting & Locks is a great merchant. I recently ordered a set of legrand adorne wifi switches and a hub. After calling tech support and determining the products wouldn't retrofit into my existing set... See more

Rated 5 out of 5 stars

I purchased a Minke RC210 fan controller for my ceiling fan in September. it worked great until it died in July. It was under warranty, and I contacted Lighting and Locks. The friendly and efficie... See more

Company details

  1. Lighting Store
  2. Furniture Store

Information provided by various external sources

Thank you for visiting Lighting and Locks, your premier online destination for quality Legrand Adorne Switches, Dimmers, and Outlets , Minka Aire Wave Ceiling Fans , Lighting Fixtures , Ceiling Fans , Lamp Fixtures , as well as contemporary Door Knobs, and Door Hardware, all at great competitive prices. Founded in 1996, Lighting and Locks has striven for the past fifteen years to provide the highest quality customer experience in the retail lighting industry. Check out our customers' Testimonials Page to see our dedication to our customers!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

517 reviews

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Rated 5 out of 5 stars

So pleased with Lighting and Locks!…

Four years ago we purchased all the electrical fixtures for our home remodel from Lighting and Locks in Joplin, MO. The prices were very good and the staff were extremely helpful. When we broke a globe on one of the fixtures, they sent a replacement for free. All the fixtures are good quality and still look wonderful.
Yesterday, I went to the store looking for a ceiling fan for my new "she shed" (sewing studio). Shawn was very helpful in helping me to find one, a beautiful brushed stainless with blond blades and a remote to control the fan and dim the light--on sale for 50% off!! On top of that, because I wasn't sure if I needed a longer downrod and I live 50 miles away, he suggested that I could find one at a local home improvement store.
I'm very pleased with Locks and Lights! Shawn and Tony are topnotch and I recommend them to my friends.

'

October 13, 2022
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Rated 5 out of 5 stars

Fast delivery

Fast delivery! The product that I liked and ordered arrived earlier than expected. In addition, their prices aren't that high as compared to other stores. Thanks!

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered conveniently

I ordered conveniently, received it timely, and held the package without any damage. All parts are here, including the directions of how to install. Thank you for the fantastic service and product.

September 23, 2020
Unprompted review
Rated 1 out of 5 stars

FALSE ADVERTISER!!!!!!!

Purchased a fan from this seller that was advertised as "used like new". It stopped working within 2 weeks. Now I am out $300 for install, diagnostic, and uninstall of a fan that was falsely advertised as like new. When I called the seller I was told "I'm sorry, I'm not responsible for electrician costs." UMMM how about you are responsible for falsely advertising a product as being in like new condition?????? AVOID THIS SELLER AND THEIR GARBAGE PRODUCTS

June 16, 2020
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Rated 5 out of 5 stars

I have over 40 Adorne Touch

I have over 40 Adorne Touch, Wave and Touch dimmer switches, along with over 40 Adorne receptacles, being pop out, GFCI and regular style. I will say this with all honesty....Lighting & Locks is the only place I will purchase from for a few reasons. They're customer service is knowledgeable and courteous, the web site will always show how many of the certain product is in stock at the time of order, the prices are very competitive with any other store, and the shipping is very fast directly from a LeGrande authorized warehouse. Even though I spent a lot of money on the switches/receptacles, I never had a doubt that dealing with this company would go anything but smooth and trouble free.

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service & quality fans packed securely

I received excellent service for 2 outdoor fans that I ordered. Every representative I spoke with regarding making a correction to my order was very polite and helpful. They promptly emailed me prepaid return shipping labels. Within days of receipt of my returns, I received a refund. I was really impressed with the customer service and the quality of fans I received. I would highly recommend this company and will use them again.

April 29, 2019
Unprompted review
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