Lighting Styles Ltd Reviews 

1st class company from order point to delivery with excellent customer service would recommend and will use in future

Excellent service very helpful and quick to respond to email enquiries and will definitely return.
Used them on several occasions to date and probably one of the best supporting staff I have come across .

I had an order for 5 large bumpy led bulbs which were quite expensive.
After a few weeks, and only used on a handful of occasions one popped.
Emailed LS, and a replacement was ordered with no quibbles.
Puts a bit of faith back into customer service.
Many thanks...

Excellent technical support with a lot of follow up communications via both phone and email especially from Jack. The replacement down lighters cover the existing holes in the ceilings and much brighter than the fittings that they replaced.

I wanted to replace my existing ceiling lights in the kitchen. I wasn't sure whether those sold by Lighting Styles would do the job.On enquiring by phone, I was very grateful when I was told that it would be in order to purchase one and it would be perfectly acceptable to return it if it didn't do the job. It was even suggested that to check properly, I could carefully add a13 amp plug and with an extension lead offer it to the ceiling when it was dark.
Unfortunately it wasn't powerful enough and I sent it back, but forgetting to provide my credit card details. They rang back as soon as it was returned to ask me for my details

Excellent reliable, trustworthy and knowledgeable staff.
I will come certainly come back again.

Excellent customer services from this company. Had a technical issue about the product I'd bought and they resolved it quickly. Great focus on customer experience and will buy from them again.

Very good, I had a problem with a product and customer service rang back right away and got in touch with the supplier.

I can't fault a thing about this company. Fantastic customer service and advice on products. I bought 3 island pendants - loved them so much. A large range of unique products not seen elsewhere on other websites.
I have since bought more items from this website. Thank you for everything. Special mention to Jack - thank you,

A great company, accessible technical team, easy to order and fantastic customer service when something went awry.
Can't recommend them high enough

Excellent customer service. I had a faulty stair light which was slightly out of warranty. Messaged on a Sunday night and received a phone call before 9.30 Monday morning. They don’t stock this product anymore but will organise me a replacement free of charge! There are not many companies which would go the extra mile! I’m very impressed and will certainly use this company again

Excellent communication and Jack made sure our query was dealt with efficiently and effectively. Even though the issue was the fault of our electrician, they have still provided a replacement part and instructions for us to rectify the problem. 5* service.

Fantastic customer service. Needed to order a spare part for a new light fitting. My enquiry was dealt with promptly - the part was delivered to me very quickly - and free of charge!

Couldn’t ask for anything more!

Ordered a nordlux floor lamp and had the usual email confirming my order. As I didn’t know when to expect it I emailed Sue who replied almost instantly telling me when to expect my order. She contacted her supplier and came back to me with a definite date. I then received another email telling me who was delivering it. It is lovely when a company/shop etc keep you informed regarding your purchase. I would recommend Lighting Styles Ltd to anyone who wants good efficient service.

I have had a few dealings with Lighting Styles now and I would just like to say what a professional and efficient service all the team there provided to me. Quick to respond to any query I had and delivery of my items were super quick. Highly recommend. Gary Jamieson, GJ Property Maintenance.

Excellent customer service. David in technical was most helpful. Would certainly recommend
Lights yet to be fitted but so far so good

I ordered five recessed lights for my kitchen. Although payment was taken I was then informed the goods were out of stock until the end of August. As I was not installing them soon I left it at that. By the 23rd August I was informed that the lights would not be in stock until early September 2021. I spoke with Karen, Customer Services, who could not have been more helpful. We discussed options and ion advice ordered the same lights but in a different finish. Although I was not happy initially in that I had paid for but did not receive the goods I was extremally happy with the customer service I received from Karen. I took possession of the lights several days after our conversation and I am happy with them. I do believe Lighting Styles Ltd should inform the customer when ordering the goods if they are not in stock at the time of ordering, prior to payment being taken.Other than that I would order from Lighting Styles Ltd again.

This company took my order charged my credit card and never called to let me know the fixture was discontinued. I called them to see the status and that's how I found out. I would definitely not recommend them.

Ordered from Lighting Styles back in April as they had the best price for the style pendant light I had picked out.
Was contacted by Customer Services shortly after to apologise that stock delivery had been delayed for the colour I'd ordered and that it was expected to be back in by the end of June. They offered several options such as a full immediate refund or other colours/styles available, but I was happy to wait for what I ordered as I was in no rush for the item and appreciate the frustration of shipping delays most retailers have faced over the last year.
Fast forward to end of June and they arrived a couple days ago, exactly as informed by CS months prior. Really well packaged, arrived as expected and really a high quality looking product for the price I paid.

I'm an interior designer and I ordered some lights from Lighting Styles having been in touch with one of their representatives (Barry). He was very helpful and answered all my questions. The lights arrived quickly and they are now installed. They look wonderful! I'm so pleased and will be ordering from them again as the lights, I feel, are very good quality.

My order was accepted then canceled but they still took it from my CC i assumed that all was well 2 moths later no product and i am almost £500 i contact them they sat its cancelled , i prove they have the cash just standard e-mail DON'T USE THEM