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Rated 1 out of 5 stars

posting rates that are not available after asking for identifying information from potential customers is dishonest. I fell for this trick twice only to be disappointing. Shame on me. There has to be... See more

Company replied

Rated 2 out of 5 stars

I bought a Fare on this website advertised in Australian Dollars through Flightnetwork and then paid an extra $150 due to exchange rate and bank fees. The bank reimbursed me, thankfully. Flightnetwork... See more

Rated 3 out of 5 stars

Liligo found me a super rate to fly to Fort Lauderdale from Niagara Falls, and alerted me when the price went down to an even better rate. The cost, however, for a checked or carry on bag was $50 per... See more

Company replied

Rated 1 out of 5 stars

Liligo.com is a scam. I bought and paid for tickets and let people know the flight information. Fifteen minutes later, received call stating that the flights were sold out, but for several THOUSAND do... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Flights, car rental, buses and trains: liligo.com's mission is to help you find the trip that best suits your needs. Our powerful search engine quickly and efficiently scans hundreds of travel sites worldwide to bring you the best price for your journey with no hidden agenda. Objective, exhaustive and totally free to use, liligo.com is available online and through our app.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

135 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scammers!!!!

Scammers!!!!! Don't ever ever believe what they say.. this is all bullshit and Scammers.

April 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam Sacm

Scam Sacm liligo.com

indian base company they are scam

December 15, 2024
Unprompted review
Liligo logo

Reply from Liligo

Bonjour, Liligo.com est un site détenu et exploité par Liligo Metasearch Technologies, une société de droit français, inscrite au Registre de Commerce de Paris, dont le siège social est établi à Paris. La société Liligo Metasearch Technologies, est une société du Groupe eDreams Odigeo.

Rated 1 out of 5 stars

Fraudulent charges on my credit card…

Fraudulent charges on my credit card have been made. I urge you to investigate this and revert the charges. I'm not even in Spain right now

August 7, 2024
Unprompted review
Liligo logo

Reply from Liligo

Hi,

Thank you for your message. At Liligo, we are a travel comparison website, which means that we compare the best offers before redirecting you directly to the company or partner's website. Therefore, we don't charge you anything ourselves. Please refer to the company with whom you've made the booking regarding this issue. If you still have trouble getting an answer from them, feel free to contact us again :)

Sincerely,
The team at Liligo

Rated 3 out of 5 stars

Warning... check the details!

Just a warning, prices are low but check everything. I was searching for a car rental and I ticked 'pick up from airport' Quotes came through, all airport pick up. Went through to book and i happened to notice the partner company just said 'rental office'. I checked where this would be and turns out its 45 mins away at the city train station. So definitely not the airport ambit stated on original quote from Liligo. So check all the details.

January 11, 2023
Unprompted review
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Rated 2 out of 5 stars

I have booked flights with liligo…

I have booked flights with liligo before , never until now been disappointed. I had to book a flight quickly as informed mother dying , my flight was from Detroit to England ; only a one way ticket as didn't know when I was to return. I went to liligo and best flight offer came from a company called KIWI.COM booked flight got conformation but as it was change at JFK had to confirm with British Airways when got to JFK. Nice scam , got to JFK and my seat was booked with a fraudulant credit card , ...... I had No Seat, frantically BA search for a way to get me there , on the flight I was "BOOKED"on but I had to book a return date as it worked out cheaper ....$2000 later I made my flight under a lot of stress. I wont ever book with KIWI.COM again and will have to strongly consider Liligo. I contacted KIWI.COM for a refund...... Nothing or a reply either.

August 13, 2021
Unprompted review
Rated 1 out of 5 stars

Liligo.com is a scam

Liligo.com is a scam. I bought and paid for tickets and let people know the flight information. Fifteen minutes later, received call stating that the flights were sold out, but for several THOUSAND dollars more I could get on other flights. NOPE!!! NOT GOING TO GO WITH THE SCAM AGAIN... And so, I'll be sure to let others know as well.

July 28, 2017
Unprompted review
Liligo logo

Reply from Liligo

Hello,

Thank you for your feedback.

liligo.com is a search engine that allows you to find the best offers for your travels. liligo.com is neither a travel agency, nor an airline company, and as such, does not sell anything directly nor have access to your booking details. We search the best offers and then redirect you to our partner’s website, where the booking process takes place.

We are sincerely sorry to hear about your experience, as our aim is always to convey the most recent and up to date fares available. While we are not involved in the transnational process and have no control over ticket availability, we do work hard to ensure the prices and flights found on our search results page are correct.

We would therefore appreciate it if you could get in touch with us by sending an email to feedback@liligo.com, so that we can look into this further.

We hope this helps and once again, please accept our apologies.

Best,
The liligo.com team

Rated 1 out of 5 stars

SCAMMERS SCAMMERS SCAMMERS

I have been trying to book a flight for a week. There's always something wrong and my reservations NEVER go through. Here's a list :
Oh, sorry, time ran out
Those seats just sold out, but we have other seats for $$$$
We need updated passport info
We need your middle name
Something's wrong with your phone number
Last night, I called Virgin Atlantic and was told my seats were confirmed and paid for. They gave me my code and we were set. Well, what do you know ..... called the airline today and ALL TICKETS WERE VOIDED !!!!! Hey Liligo, explain to me how to tell my grandchildren that they're NOT going to London because now the tickets are out of my price range. I simply cannot believe a company like this is in business. Also, just to let you know, I have never, ever, left a review for a company in my life, but felt I must so that others are not scammed into thinking they can finally afford that trip they've been dreaming about for 46 years.

March 28, 2017
Unprompted review
Liligo logo

Reply from Liligo

Hello,

Thank you for your feedback and we are sincerely sorry to hear about your experience.

liligo.com is a search engine that allows you to find the best price for your travels – we search for great deals, before redirecting you to the airline or travel agency's website to complete the booking. As such, we do not sell anything directly and are not involved in the booking process. We will also never ask for any personal details such as name, passport information or phone number.

Therefore, it will be the travel agency with which you booked your tickets who should be able to help further in this case and we would recommend getting in touch with them in order to resolve the situation.

For our part, we are very concerned to hear about your experience and have replied to your email via the feedback@liligo.com channel, as we would like to look into this further.

We hope this helps and once again, please accept our apologies.

Best,
The liligo.com team

Rated 5 out of 5 stars

Bait bait and switch UPDATED ( EXCELLENT CUSTOMER SERVICE!!)

UPDATED:
The initial experience was as Described HOWEVER I must say that this company takes its customer service very seriously!!
After describing my problem to a higher level supervisor, they worked very diligently to be able to resolve the issue. An extremely fair resolution was given and I would gladly use this company again as well as recommend them for their services. Great job guys!! I wish that more companies recognized the value of customer service as you have. I can't wait until my next booking.

After looking at several travel sites, I found liligo. It was a huge scam. I was redirected to flightsbank.com. I found excellent pricing, only to wake up to an email that I had successfully cancelled my flight. Of course, I hadn't made any such cancellation. When I called customer service, I was told it was a glitch in their program and this almost never happens. When asked if they would honor the pricing that was reserved, they would not and actually stated that if they did, they would be losing money. Bait and switch!!! Beware and run!! Stick with better websites that have a longer reputation.

March 4, 2017
Unprompted review
Liligo logo

Reply from Liligo

Hello,

Thank you for your feedback.

liligo.com is a search engine that allows you to find the best price for your travels – once you've found the flight you're interested in, you will be redirected to the airline or travel agency's website to complete the booking. As such, we are not involved in the booking process and do not sell flight tickets ourselves.

We are truly sorry to hear that you had a negative experience with flightsbank.com and would like to assure you we are looking into this, as we take such matters very seriously.

Best wishes,
The liligo.com team

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Rated 4 out of 5 stars

Be Careful - Liligo Directed Me to a Scam Travel Company

I have been using Liligo for a year, and have found it to be a great help in monitoring airfares. I've used it many times to find great airfares, and have booked through the sites to which it directs me. HOWEVER, last night I had a very disturbing experience when I bought a ticket and the company turned out to be apparently a scammer, who then had my credit card number and all my personal information. If Liligo directs you to "Cheap Best Fares" get out as fast as you can. You can search reviews for Cheap Best Fares, and see that they get multiple reviews that speak to how they scam unsuspecting customers. BE VERY CAREFUL.

December 15, 2016
Unprompted review
Liligo logo

Reply from Liligo

Hello Annie,

Thank you for your feedback - we are happy to hear we've been able to help you over the past year!

First of all, we'd like to thank you for notifying us of this issue. We take matters such as this very seriously and are incredibly concerned to hear about your experience. Our sales team has been made aware of this and are in touch with Cheap Best Fares to ensure that this does not happen in the future.

We hope to welcome you back to liligo.com in the future and wish you all the best for 2017.

Best wishes,
The liligo.com team

Rated 4 out of 5 stars

Gives confidence, Saves time and $$$

Your meta search site is very helpful to me by knowing you are covering most of the options for the best prices on my next trip. I saved $350 on my last International round trip from Minneapolis to Romania using your site. I was able to monitor prices then grab a great price when it appeared for only a few hours. I run two identical searches on your site with dates about 3 weeks apart, so I know when the prices begin to rise. I recommend you frequently.

November 14, 2016
Unprompted review
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Rated 3 out of 5 stars

Found great prices on airfare but failed to alert me that baggage fees would double the cost.

Liligo found me a super rate to fly to Fort Lauderdale from Niagara Falls, and alerted me when the price went down to an even better rate. The cost, however, for a checked or carry on bag was $50 per person, per flight so our initial cost was increased by $200. There was a quote for a lesser rate listed on the airline site, but only available through membership in an $8 Club, which cost considerably more than $8! We are looking at shipping our bags to a post office or UPS location rather than using the Spirit airlines "service".

October 24, 2016
Unprompted review
Liligo logo

Reply from Liligo

Hello Janet,

Thank you for your feedback – we are happy to hear you were able to use liligo.com to find a great rate for your flight!

We do apologize if you feel you were mislead - at this moment, we are only able to communicate prices for the flight itself. Unfortunately we have no control over how much airlines charge for baggage, nor over what their discount club policies are. We are not affiliated with any one airline – we simply search for the best prices and communicate these to you, so you can travel for as little as possible!

We hope this helps – happy travels :)

The liligo.com team

Rated 1 out of 5 stars

Unsatisfied Customer

posting rates that are not available after asking for identifying information from potential customers is dishonest. I fell for this trick twice only to be disappointing. Shame on me. There has to be a better way of conducting business unless you are not concerned about your image and or reputation. It this continues, it's only a matter time until the word gets out that your business model is crooked. There is lots of fraudulent activities online already.

October 24, 2016
Unprompted review
Liligo logo

Reply from Liligo

Hello Francis,

Thank you for your feedback and we are sorry to hear you were disappointed by your experience with liligo.com.

liligo.com is a search engine that allows you to find the best price for your travels – we search for great deals, before redirecting you to the airline or travel agency's website to complete the booking.

We always try to communicate the best and most up to date prices for your trip: unfortunately, agencies sometimes do not communicate their most recent prices, which can lead to a discrepancy between the price displayed on liligo.com and the partner’s site. If you send an email to feedback@liligo.com, letting us know the route and dates you searched for, we can look into this further for you.

We will never ask for any identifying information from you, other than your email address if you wish to sign up to our newsletter or fare alerts.

Best wishes,
The liligo.com team

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Rated 1 out of 5 stars

Terrible Experience!!!

I purchased a ticket for $571.30 through the liligo website to visit my 96yr old grandmother in Paris which I never made it there. Liligo had me flying from Chicago to Newark, NJ then from JFK to Paris. At the very last moment I found out that I would have to pay for my own transportation from Newark to JFK. Afraid that I was not going to make it on time to JFK, I decided to buy another ticket straight to JFK. As soon as I got there I checked in for my flight to Paris and everything was OK. As I was boarding on the plane to Paris I found out I was dropped from the flight because I didn't call liligo to let them know. So, I was told to buy another ticket for $1600. I tried to negotiate the same price of the previous ticket was told no way. As a result, I ended up losing everything and was forced to buy another ticket to fly back to Chicago instead of Paris.
This experience has been very traumatic and heartbreaking for me and my family in Paris. liligo set me up for failure and nobody even tried to contact me before cancel the flight even though I was already checked in with AA. Never again will I buy any ticket to fly with liligo because customer service was rude, heartless and careless about my lost and situation. I highly discourage anyone to do business with these people because it's all a scam to trap customers with less information as possible and at the last minute to find out that you miss your flight and lost everything. Nobody cares to contact me or try to help me out. SCAM! SCAM! BEWARE OF THE SCAM OF liligo.

October 11, 2016
Unprompted review
Liligo logo

Reply from Liligo

Hello,

Thank you for your feedback and we are sincerely sorry to hear about your experience.

liligo.com is a search engine that allows you to find the best offers for your travels. liligo.com is neither a travel agency, nor an airline company, and as such, does not sell anything directly nor have access to your booking details. We search the best offers and then redirect you to our partner’s website, where the booking process takes place.

It is, therefore, the travel agency or airline which decides the route for your trip. It is possible that in finding the cheapest fare for your journey, some travel agencies will include an airport change in the route and as such, we would always recommend double checking the details of your chosen fare before booking. We are only able to convey the information provided to us by the travel agency or airline and we always try our absolute best to be as transparent and informative as possible. Please accept our apologies that you feel you were mislead and we will certainly look into what we can do to ensure this doesn't happen again.

We do not have a customer service phone number and list all of our contact details on our website - unfortunately a number of sites offer a contact number under our name, which is an issue we are aware of and are trying our best to fix. Therefore, anyone with whom you spoke purporting to be from liligo.com is not associated with us.

If you send an email to feedback@liligo.com we would be more than happy to discuss this further and help in any way that we can. In the meantime, we would also recommend getting in touch with the travel agency or airline which sold you the tickets, as they should be able to help further regarding this matter.

Once again, we are incredibly sorry to hear about your experience.

Best Regards,
The liligo.com Team

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