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See what reviewers are saying

Rated 1 out of 5 stars

Do not work for this company They will make you spend money you cannot afford and then not pay you your commission Substandard products Rude and overbearing "leaders" who literally take no noti... See more

Company replied

Rated 5 out of 5 stars

Yeny & Team LL have been most helpful, understanding and kind while resolving my missing package claim. I’m so appreciative and grateful! Exceptional customer service is hard to find these days a... See more

Company replied

Rated 5 out of 5 stars

The customer service is amazing! I just let them know that I had a package that had leaked during shipping and a replacement was immediately dispatched! I was not expecting that at all because the pro... See more

Rated 5 out of 5 stars

Gabriel, was such a helpful representative for the company. He was a pleasure to deal with and made everything smooth. Thank you for your kindness and prompt response back!

Company details

  1. Beauty Product Supplier
  2. Wellness Center

Written by the company

At LimeLife, we empower people to achieve their goals and dreams and to inspire others to do the same. Our family-owned company was founded in 1952 to provide professional makeup to the stage and film industry. Now we are expanding our reach to help women and men everywhere look their best every day with our all natural skincare line and personalised makeup palettes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I accidentally received 2 Amazeboxes…

I accidentally received 2 Amazeboxes this month. I emiled Limelife and they not only credited me for 1 box, they let me keep it because of the mixup. They have the best high quality skin care and makeup and the best customer service!

October 26, 2025
Unprompted review
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Rated 5 out of 5 stars

My experience as a Beauty Guide from …

My experience as a Beauty Guide from Limelife has been a true blessing in my life. The products are of quality and something you have not seen on the market by far. From the very start I was provided a mentor that has helped me greatly and still till this day through every step of the way. Limelife has given me the confidence to share with others products I genuinely love. Limelife is filled with empowerment, confidence, and inclusivity, something I have been searching for from a brand. It is an absolute gem and I cannot wait for the world to see the beauty this company itself holds.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding company and products

I have never been loyal to any company or product before. LimeLife is the first product to ever show me real results in my skin. It has improved my skins texture and appearance. I have gained confidence by my skins healthy glow. I couldn’t be happier with using LimeLife. LimeLife’s customer service is outstanding and has resolved any issue (shipping issue) I have had expeditiously. I highly recommend this company and their products.

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Single mom

Single mom, trying to make it work…
They took out over $100 in fees and say it’s non refundable. I only sell to 1 person in my area….definitely not worth it.

Please, don’t get set up with this company, if they don’t have your back. THEY DON’T!!!

June 20, 2025
Unprompted review
LimeLife logo

Reply from LimeLife

Dear Evangeline,
Thank you for your feedback. We take your concerns seriously.
The fees you mentioned are standard startup and monthly costs disclosed in the Seller Agreement, which each independent contractor agrees to upon enrollment as a beauty guide. While these fees are non-refundable per our terms, we want to review your account to ensure everything was handled properly.
We're committed to transparent communication about program expectations and will continue improving how we convey what's required for success.
A leadership team member will contact you within 24 hours at your email on file, or you can reach us directly at wecare@limelife.com referencing this review.
Sincerely,
Team LimeLife

Rated 1 out of 5 stars

Fraud

On 02/25/25 I found debit card refunds from LimeLife by Alcone and don't have an account and never have. Someone within the company was able to steal or purchase my debit card details to purchase their products and ship them to several different locations throughout the US. I contacted LimeLife on 02/25/25 and spoke with a customer service supervisor; Joanna, who confirmed the theft started on 11/27/23 to 11/18/2024, 7 charges totaling $473.11, my bank reimbursed me half of the Fraudulent charges and even though I was promised by the customer service supervisor Joanna, LimeLife has refused to refund me the remaining monies they stole from my account.

February 25, 2025
Unprompted review
LimeLife logo

Reply from LimeLife

Dear LaTonya,
We sincerely apologize for your experience and the refund delays. We want to resolve this promptly, but require some additional information to process your refund properly.
Please contact us directly at wecare@limelife.com so we can discuss the specifics privately and resolve this for you.
Thank you,
The LimeLife Team

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Rated 1 out of 5 stars

I never authorized 1099 to be taken out…

I never authorized 1099 to be taken out of my account monthly I did authorize the one penny for the first to see if I would like the products so I can at least look at a booklet also I tried to cancel five times no one would reply no one would cancel I had to cancel my bank card in order to get you guys to stop taking that out of my bank also like I said I've asked for a refund I was told no I never authorized you to take any money out of my bank account besides one penny period

March 3, 2024
Unprompted review
LimeLife logo

Reply from LimeLife

Dear Beth,
We sincerely apologize for this experience. Having to cancel your bank card to stop charges is completely unacceptable, and we understand the frustration this caused.
We've reviewed your account and confirmed that all billing has been stopped and your account is fully closed. No further charges will occur.
We take your feedback seriously and are committed to improving our processes to prevent this from happening to others.
If you have any remaining concerns, please contact us directly at wecare@limelife.com.
Thank you for bringing this to our attention.
Kind regards,
Team LimeLife

Rated 5 out of 5 stars

Love the products

Love the products, love the company, love the opportunities. The products are second to none and do exactly what they’re meant to do. My skin is easily irritated and was dubious to try anything new but I had no reason to worry as my skin has never been better and I love being able to offer these to other women.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

I used to use Elemis for skincare and…

I used to use Elemis for skincare and Estee Lauder Double Wear for make up. I have now converted!
WOW these products are incredible, after using so many brands I was surprised as I had never heard of this company but they have so much to offer!
I love the fact that they are cruelty free!
The make up brushes are super soft and vegan friendly.
The foundation stays on all day without that cake feel and looks amazing
Can not wait to try other items in their range

April 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Limelife changed my skin! ❤️

I have used limelife by alcone products since the uk launch in 2018 when I became a founding beauty guide. My skin is extremely sensitive and these work fab for me. I have very dry skin which breaks out at certain times. Also reaching 36 and my skin is looking fabulous! When I stop using it or get out of my routine I totally see and feel a difference. My makeup sits better to with my skincare and with the RCMA wax based foundation and they work brilliantly! I will never buy skincare or makeup from a store again. They last for months to so in the long run I am saving money for stuff that works xx

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Products making a huge difference.

I discovered this brand by absolute chance. I’m a total Brand snob and really have only ever used Clarins. However when I found out they were owned by L’Occitane and their sister company was Elemis I thought I’d give them a go. I LOVE a gadget and bought their Duolab as well. Oh my goodness - I’m not joking when I say that I can see a difference in my skin already. I’m in my late 50’s and cannot sing the praises of these products enough! Try them!

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

All as this woman does is jump over…

All as this woman does is jump over dumb and ignorant “motivational quotes” on social media. Apparently if you’re not rich and living in a beautiful property, it’s your own fault cos you haven’t worked hard enough. 🙄

March 29, 2024
Unprompted review
LimeLife logo

Reply from LimeLife

Dear Maggie,
Thank you for this feedback. We agree – the messaging you described oversimplifies complex realities and can be dismissive of real challenges people face. This isn't reflective of our values.
We're taking your concerns seriously. Our community should be a place where people feel supported, not judged or made to feel inadequate.
If you'd like to discuss further or share additional examples, please contact us at wecare@limelife.com.
Thank you for helping us maintain a respectful, empathetic space.
Kind regards,
The LimeLife Team

Rated 5 out of 5 stars

Had my first order last month and I…

Had my first order last month and I went for the ‘I Do’ which is a blusher and mini lipgloss. It came wrapped so beautiful which made it feel even more special. Such a bargain too and I’ll be ordering more from Ang the lady who sells it

July 14, 2023
Unprompted review
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Rated 1 out of 5 stars

Former disgusted Beauty Guide

I'm a former Beauty Guide for LimeLife by Alcone Australia. When it was announced in late April that the Australian market was being closed, myself and all my fellow former Beauty Guides where pretty much abandoned and thrown in the trash. No communication from head office and only occasional inventory updates. I put over 3 years of my life into promoting this company and for them to turn around chew us up and spit us out. I hope you go broke with how you treat markets that you deem not profitable. If LimeLife ever returned to Australia there is no way that I will ever join again 😡😡😡

July 1, 2023
Unprompted review
LimeLife logo

Reply from LimeLife

Dear Sherri-Anne,
Thank you for your feedback. We sincerely apologize for how we handled the closure of our Australian operations and the lack of communication during this difficult transition.
After three years of building your business with us, you deserved better support. If you have outstanding concerns, please email wecare@limelife.com with "ATTN: Australia Closure Resolution" in the subject line.
Your feedback is being shared with leadership. We're truly sorry and wish you success moving forward.
Sincerely, The LimeLife Team

Rated 1 out of 5 stars

Terrible products, terrible employees

Terrible products. Terrible representatives. I ordered a couple of products approximately two years ago. Both products were completely ineffective. (The company makes unsubstantiated medical claims about their products). One product caused an adverse skin reaction. As if that’s not bad enough, the representative continues to make attempts to contact me despite being issued a Cease-and-Desist. Beware of the products, and beware of the representatives.

November 25, 2022
Unprompted review
LimeLife logo

Reply from LimeLife

Dear PJ,
Thank you for your feedback. We sincerely apologize for your experience. Your concerns about product reactions and contact issues are important to us. Please email us directly at wecare@limelife.com with your name and order details so we can address this properly and ensure all concerns are resolved.
Thank you for bringing this to our attention.
Team LL

Rated 5 out of 5 stars

I looooove these products !

I looooove these products !! a friend introduced me and I use nothing else on my face now. I have sensitive skin and this stuff is so gentle and effective. some of my fine lines have completely faded away . I get the amaze box each month and so excited for my little gift to myself each month !! The price may seem high but you definitely get what you pay for .

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great Skincare & Makeup Products

I became an International Beauty Guide after trying the skincare products. The products are organic, harsh chemical FREE, vegan and paraben FREE. I have learned so many essential lessons from this company and I Iook forward to helping more people learn how to love, treat and look great in the skin they live in.

March 2, 2021
Unprompted review
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Rated 4 out of 5 stars

Guide was great!

My Guide is Great. Have had shipping issues. Working to resolve.

Update - Shipping issue was resolved. I do like the product. As I said in the first place my guide is Great. I do not know if my issue would have been resolved without her! The product is very good (I can't say GREAT at this point because I haven't used it much yet) But I wanted to make the point the issue was resolved and I did receive my product. Shipping issues happen. I would not pass this by based on the shipping. At this point I am continuing with the product.

October 4, 2020
Unprompted review
LimeLife logo

Reply from LimeLife

Hi Cheryl, We are really sorry to hear that you have had a poor experience with us and you have still not received your order. Sadly we cannot locate your order or emails based on the information you have provided here. Can you please email us at support.uk@limelifebyalcone.com and we will get this put right for you!
Best,
Team LL xx

Rated 5 out of 5 stars

Limelife by alcone products are…

Limelife by alcone products are amazing, I’m a guide for this company and it’s so nice to have access to all natural ingredients in skincare that not only care for your skin but looks after the environment too

March 10, 2020
Unprompted review

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