Linenbundle Reviews 9,254

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the bedding, describing it as soft, comfortable, and durable. Many people appreciate the excellent materials and how well the items wash and last over time, making them a worthwhile investment. However, some customers experienced issues with their orders, including missing items or incorrect products. There were also instances where delivery took longer than expected, with some people reporting a lack of communication regarding dispatch and tracking. A few reviewers also noted concerns about the quality of free bonus items or changes in product standards compared to previous purchases.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality of items like bed... See more

Quality

Customers generally express satisfaction with the quality of products, often describing items like bedding... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the quick delivery, with some... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found products to be of excellent quality and... See more

Based on these reviews

Rated 5 out of 5 stars

First time purchases from Linen Bundle, duvet, pillows and some pillowcases to try the material out for quality. Very impressive, all the products are beautiful and when I have chance I am going to or... See more

Rated 5 out of 5 stars

The website was easy to navigate with clear information given. The product was top quality, exactly as described (including an amusing as well as useful care label). My new sheets are SO comfortable... See more

Rated 5 out of 5 stars

Good to see them back under new ownership. Usual products and good offers available. Lacked in communication since the order was made. It arrived before I got a dispatch email! Took maybe 4/5 busines... See more

Rated 5 out of 5 stars

Have bought from Linenbundle before and have been satisfied with their products and delivery service. Their duvets are excellent eco and soft. Got the two one for cold times and one for warmer times a... See more


Company details

  1. Bedding Store
  2. Bedroom Furniture Store

Written by the company

Luxury bed linen delivered direct to your door at a fair price. 100% cotton 500 thread count duvet covers, flat sheets, fitted sheets & pillowcases.


Contact info

4.1

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

The quality of the bedding is of a…

The quality of the bedding is of a supermarket standard even though it states luxury and it cost over a £100!
I have had previous bedding from Linenbundle that have been fantastic so I am more than disappointed in the quality of the latest purchase. Customer services have been shocking and will not even offer an exchange!

December 28, 2025
Linenbundle logo

Reply from Linenbundle

Hi Rebecca,

Thanks for getting in touch. Sorry to hear of your issues, the sheets you purchased should be exactly the same quality as before, we pride ourselves in the luxurious softness of our sheets and that will never change.

As advised by our team - unfortunately, we cannot accept exchanges for bedding that has been used unless there is a defect in the product of course and we will always remedy this immediately.

Please feel free to reach out to customerhelp@linenbundle.com should you need any more help from our team or have any other queries.

Thank you,

Ana.

Rated 5 out of 5 stars

Lovely silky- soft sheet

Lovely silky- soft sheet, pillowcases and duvet cover.
The free throw also is great, the dog loves it and it stops her wet paws from staining the sheets when she jumps on the bed.
I would have liked more colour to choose from.

December 27, 2025
Rated 5 out of 5 stars

These sheets are amazing

These sheets are amazing, they have a silky feel which remains after washing. This is the second set I have bought, now have pink and white. Would highly recommend the product, service was good too, delivered in a matter of days. Bonus was a free throw which is lovely and soft.

January 7, 2026
Rated 5 out of 5 stars

When ordering

When ordering, my mail box was full and i didnt get a confirmation mail (completely my fault, i knew this would happen and ordered regardless).
When the box arrived , it looked like it had at one time gotten wet and the cardboard was ripped. The delivery guy asked if it was ok, seeing the sheets were well wrapped and undamaged I counted 13 sheets in total. I couldnt recall if i had ordered 13 or 14, so i said i was happy to the delivery guy. This is all my fault but leaves me disappointed considering the price of each sheet if one had been undelivered. In saying that, the sheets received are good.

(Updated review)
Thanks Ana for confirming the received number was what was ordered

December 19, 2025
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Reply from Linenbundle

Hi Nora,

Thank you for taking the time to leave feedback :)

I can confirm that you did order 13 bedsheets so you have received everything. There was also a Linenbundle Candle included as a free gift :)

Glad to hear you are enjoying your sheets.

Ana.

Rated 5 out of 5 stars

Super High Quality and Durable

I love linen bundle. I got the luxury core bundle about 2 years ago and it is still like new and washed all the time. The fitted sheets are deep and the best thing....they do superking pillowcases. It's such a pain to like a duvet cover but never have matching pillowcases. I resorted to buying a single duvet cover and making 2 pillowcases. Not with Linenbundle. I've now 3 sets and when it's my birthday or christmas, my mam gets me a set. I'm slowly getting more. Well worth the price as they last and are very high quality.

January 6, 2026
Rated 5 out of 5 stars

One towel was sent

Only one towel arrived from the Super plus pair packet. Customer service were so friendly and sorted out the issue so quickly ! Amazing quality love it

January 7, 2026
Rated 2 out of 5 stars

Cannot contact this company

Cannot contact this company. I need to know the depth and size of the single sheets due to changing from a superking size bed. I have used their bedding for that in the past it is nice stuff but crazy cant access size guide on website and no other means to ask the question. I will need to buy elsewhere.

January 6, 2026
Unprompted review
Linenbundle logo

Reply from Linenbundle

Hi Paul,

You can contact us with any queries at customerhelp@linenbundle.com

Our single fitted sheet dimensions are 90cm x 190cm x 32cm

I hope this helps.

Thanks,

Ana.

Rated 1 out of 5 stars

I am still waiting on a reply from you

I am still waiting on a reply from you. I have sent numerous emails messages and no reply. I am missing a pillow case and a small hand towel.
Please confirm your address as I am considering returning the whole package.
Regards
Gerardine Skehan

December 26, 2025
Linenbundle logo

Reply from Linenbundle

Hi Geraldine, apologies for this. One of our team will be in touch right away to resolve this for you.

Thank you,

Ana.

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