Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more
Company replied
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Review summary
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Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more
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Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more
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Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more
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Company details
About Litecraft
Written by the company
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Written by the company
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Contact info
Gorse Mill, OL9 9RJ, Chadderton, United Kingdom
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service!
I had an issue with a lamp I had ordered, customer service staff rectified this straight away, and a new lamp posted out quickly.
The customer service staff were lovely and so helpful.
Adding Litecraft to my list of sites to shop at now.
Thank you😊
January 22, 2026
Reply from Litecraft
Good evening, and thank you for your wonderful 5-star review. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening, and thank you for your wonderful 5-star review. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Very good to deal with
Very good to deal with. Slight issue with lights but resolved and items where great!
January 13, 2026
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I ordered the beautiful multicoloured…
I ordered the beautiful multicoloured chandelier with what I thought were free bulbs but it came without them ,I emailed them and although I had ordered via an option that didn't include the bulbs they honoured 🙏 this. I should get them today( thanks) the light fitting is just as shown very colourful a bit finicky to wire up due to casing sleaves not being colours I'd recognise ( I am a woman btw) but overall loooove it,will put finishing touches up today when bulbs arrive 😀
January 12, 2026
Reply from Litecraft
Good morning, and thank you for your wonderful 5-star review. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Some information on sensor would have…
Some information on sensor would have been helpful,ie lamp comes on when power is switched on,then lamp only works with sensor when daylight ends.looks very nice when fitted,good value for money,screw holes at side were a little out of line,but manageable.will shop here again,quick delivery.
January 19, 2026
Reply from Litecraft
Good afternoon, and thank you for your honest feedback. We will be sure to include these details on our listing to further assist future customers. Thank you for letting us know.
Kind Regards,
The Litecraft Team.
Bathroom light
Bathroom light - good value and arrived promptly. Light installed now and has useful feature to preset the light brightness and tone using the on/off touch sensitive switch. The LED in the unit can't be replaced but instructions indicate a very long life.
January 19, 2026
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Totally love the floor lamp I bought to…
Totally love the floor lamp I bought to match my ceiling light ! Great price, quick delivery ! Happy customer !
January 13, 2026
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent Outdoor Lights
Ordering from the Litecraft website was very easy, the items were delivered next day and are of good quality at a competitive price compared to other websites. Would definitely recommend Litecraft to friends and family.
January 11, 2026
Reply from Litecraft
Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Good purchase and great website for choice and user-friendliness
So simple to navigate the site and place our order.
The payment options were good too and made checking out, swift.
Good products and swift delivery, with notifications provided by Royal Mail.
January 17, 2026
Reply from Litecraft
Good afternoon, and thank you for your wonderful 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent service
Value for money, order was delivery free and delivered in two days.
January 16, 2026
Reply from Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Would have given 5 stars but wrong…
Would have given 5 stars but wrong lights were sent.
Issue was resolved quickly
January 10, 2026
Reply from Litecraft
Good evening and thank you for your honest feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Speedy service
Excellent fast service goods delivered in a couple of days can't ask for more than that. Will definitely use litecraft again.
January 16, 2026
Reply from Litecraft
Good evening and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good morning, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
They were just what I needed,did not…
They were just what I needed,did not wait long to get them very good service.
January 15, 2026
Reply from Litecraft
Good morning, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very first time buying from this shop…
Very first time buying from this shop everything was so easy delivery was very quick quality of the light was excellent would definitely recommend this company will buy from here again
January 15, 2026
Reply from Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are delighted to hear that you had a great shopping experience, and we look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Still waiting
Nearly 2 weeks in and order still not received and my last 2 emails chasing it have not been replied too.
January 20, 2026
Reply from Litecraft
Good morning, and thank you for your review. We apologise for any delays faced. To confirm, the order was picked and ready to dispatch on a 24-hour delivery service and was held back following your request to change the billing address. Unfortunately, due to security reasons, we cannot amend addresses, and we were awaiting confirmation of how you would like to proceed with your order. We are sorry that your communication did not initiate the immediate dispatch of your order. I can confirm this item is leaving today on a 24-hour delivery service. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening, and thank you for your great feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
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