LittleMadam Reviews 

684
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service, noting that orders arrive very quickly and communication throughout the entire purchasing process is always clear and reliable. People are also thrilled with the clothing items, describing the dresses as stunning, true to size, and crafted from exceptionally lovely fabric. Some reviewers were not happy with their purchases, mentioning specifically that the material felt like poor quality and looked completely different from the advertised online photos. A few buyers additionally experienced frustrations regarding unexpected product flaws or delivery complications that negatively impacted their overall experience.

What people talk about most

Product

People report high satisfaction with the product, praising the beautiful designs, wonderful materials, and... See more

Quality

Users describe satisfaction with product quality, noting that the dresses feature lovely materials and... See more

Order

Reviewers highlight positive aspects of ordering, expressing great satisfaction with the fast delivery and... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast and efficient shipping.... See more

Service

Clients share positive opinions on service, highlighting fast and efficient experiences from purchase to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a dress for a recent wedding, service was exceptional, purchased on the Friday and was delivered by Saturday. Communication regarding the whole progress was on point. The dress recei... See more

Company replied

Rated 5 out of 5 stars

Ordered and received within 4 days using standard delivery! The quality is fab, the dress fits beautifully and looks just like the photo online. Was a little skeptical as I hadn't really heard of litt... See more

Company replied

Rated 5 out of 5 stars

I ordered a dress for my daughter's wedding for which I have been searching for for months!! delivery was prompt and the fit is lovely nice material, will definitely order again,many thanks

Company replied

Rated 5 out of 5 stars

The dress was really lovely. Also different from anything on the High Street. Price was very good too as was delivery. Very fast. So great customer service as well. Another element I liked was th... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Plus Size Clothing Store

Written by the company

Affordable, high fashion brand for women. UK based.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

684 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(684)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great communication

Great communication via social media. Lovely dresses. Fit perfectly

May 24, 2025
Unprompted review
LittleMadam logo

Reply from LittleMadam

That's wonderful, thanks for the great review. LM xx

Rated 5 out of 5 stars

Fantastic little company

Fantastic little company!

Beautiful dresses, superior quality, super fast delivery, stress free returns, excellent customer service, will definitely purchase more in the future!

December 2, 2024
Unprompted review
LittleMadam logo

Reply from LittleMadam

Ah thank you so much for the lovely review. LM xx

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Rated 5 out of 5 stars

My granddaughter ordered a dress for me…

My granddaughter ordered a dress for me but missed the first line of my address causing my parcel to returned to you We reordered the same dress and we received it within a few days. Thank you for your prompt delivery I am very pleased with the dress. Sorry for any inconvenience w may have caused

March 30, 2025
Rated 3 out of 5 stars

Was happy enough with dress

Was happy enough with dress, just a little disappointed that an exchange to a smaller size was not possible. I accept that 28 days was well over 14 days return. I was just hoping my request might have been considered in view of the fact that it was my first time using Little Madam. I have not been a frequent customer of online purchases so this will certainly make me more careful in future.

March 3, 2025
LittleMadam logo

Reply from LittleMadam

So glad you liked the dress and I’m sorry you’re disappointed about not being able to exchange but online returns policy gives you 28 days to do this and as this was six weeks later we can’t make exceptions I’m afraid. Thank you for the review, LM xx

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Rated 5 out of 5 stars

Arrived quickly,dress is…

Arrived quickly,dress is perfect,exactly as pictured,perfect fit as I'm only short and ordered the petite size,pleasantly surprised.thankyou,will definitely order from you again

March 29, 2025
LittleMadam logo

Reply from LittleMadam

Thats fantastic, thank you for the great review, LM xx

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Rated 5 out of 5 stars

I had been looking for a dress for my…

I had been looking for a dress for my daughter’s wedding . I am 5ft in height and I found the perfect maxi dress which fits me like it was made to measure . It’s exactly like the picture , really good quality and was delivered within 2 days of ordering the item ,great service and very pleased with my purchase. Thank you . I will definitely be buying from you again . 😄

March 26, 2025
LittleMadam logo

Reply from LittleMadam

Yay that’s wonderful, thank you for the fab review, LM xx

Rated 5 out of 5 stars

Beautiful dress fits perfect

Purchased this dress for a upcoming holiday it’s absolutely stunning fits perfectly true to size im 5”4 and looks beautiful on I bought a size 10 absolutely love it fabulous material and hangs beautifully ❤️

March 29, 2025
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