littlecraftybugs Reviews 

73
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been ordering from Little Crafty Bugs for a number of years now and have found their service excellent. Easy to order; good quality products; sent really quickly and well packaged. I would de... See more

Rated 5 out of 5 stars

I've just received another first rate order from Crafty Little Bugs. I'm delighted with the quality of their wooden baubles, the communication from their customer service and the speed of their delive... See more

Rated 5 out of 5 stars

Super products at competitive prices. Purchased some Gisela Graham blue poinsettas and blue clip on bird decorations for Christmas tree. Will be purchasing some more after christmas. Arrived in a coup... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 fairy christmas tree ornaments late Friday 7th May 2021 and received them before lunchtime today 12 May 2021. Outstanding to have them to picked and delivered so quickly. The fairies are b... See more

Company replied

Company details

  1. Craft Store
  2. Art Supply Store
  3. Christmas Store
  4. Gift Shop

Written by the company

Littlecraftybugs offers an extensive range of craft supplies for both adults and kids. We pride ourselves on supplying both the crafting necessities and sourcing unusual and alternative craft items that you won't find elsewhere. Rather than following trends we aim to inspire you to start your own!


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(73)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I have been ordering from Little Crafty Bugs for a number of years now and have found their service excellent. Easy to order; good quality products; sent really quickly and well packaged. I would definitely recommend them to others.

January 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality baubles to decorate

I've just received another first rate order from Crafty Little Bugs. I'm delighted with the quality of their wooden baubles, the communication from their customer service and the speed of their delivery service. The baubles are of a lovely quality wood and a very smooth surface, ideal for painting and decorating, they don't bleed the colours like some do. As a family we have great fun decorating and personalising these items to gift for Christmas, all we need to add is some paint pens, a cuppa and a cake for a relaxing crafting day. Thank you very much Crafty Little Bugs.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company!

Brilliant company. Have used them a number of times and everything has always been exactly as advertised and good quality. They are a ‘go-to’ company for little things to put in crackers or small gifts. The sizes etc are always clearly stated as to what they will fit in. Items are always sent really quickly and if there is a problem with anything they will always let you know very quickly. Things arrive carefully packed to avoid damage. Personally, I can’t speak highly enough of them for quality, customer service and prices.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great company!

I ordered 'make your own Christmas Crackers' after messaging the company on a Sunday and receiving a reply back the same day! I am absolutely thrilled with my purchase, excellent quality product, great value for money, really quick delivery and customer service was second to none! I would not hesitate to recommend this family run company to anyone.

June 10, 2024
Unprompted review
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Reply from littlecraftybugs

Hi Tracy
Thank you so much for taking the time to leave a review, it's very much appreciated and, as you say, we are a family business and always value such feedback.
We were happy to help you and we hope that your event goes well.
Again, thank you for your kind words.
Martin

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Rated 5 out of 5 stars

Outstanding Service

I ordered some Christmas decorations via Ebay and was really impressed with everything from Littlecraftybugs. The decorations were beautiful, they arrived quickly and were very well packed! An excellent experience from a really lovely company! An absolute pleasure to deal with in every way!

September 7, 2023
Unprompted review
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Reply from littlecraftybugs

Thanks for taking the time to leave a review, it's very kind of you to take the time out to do this. Have a great Christmas, when it gets here... Thank you.

Rated 5 out of 5 stars

Excellent Customer Service

Thank you to this efficient and kind team. Living abroad I like to make crackers and they shipped promptly to a UK address for my collection- but more importantly I had made a careless error on my order which would have been really inconvenient . They noticed, informed me, arranged immediate refund and all was resolved thanks to them. Excellent Customer service. I will be using this company again and recommend it highly.

August 15, 2023
Unprompted review
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Reply from littlecraftybugs

Thank you so much for taking the time to leave a review, Julie. We were pleased to help you and sort this out for you before you even realised your mistake... ;-)
We look forward to welcoming you back again soon.
Happy crafting...

Rated 5 out of 5 stars

Great team of people behind this company

Excellent customer service and very pleased with my purchase! The products were of high quality. I bought wooden treasure chests for birthday goodie bag items and they were just beautiful. They went down very well with the party guests. There was an error in their system which meant the number of items I ordered were greater than they had in stock but Little Crafty Bugs went out of their way to accommodate and were very helpful sorting things out.

June 14, 2023
Unprompted review
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Reply from littlecraftybugs

Thanks so much for leaving your review, it means the world to us as a small business.
We hope to welcome you back again soon.

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Rated 5 out of 5 stars

Brilliant service & items

Excellent value products despatched quickly and packaged with care. Website functions brilliantly and love that I can save items to a wish list too. Highly recommend Little Crafty Bugs - small business with outstanding service!

June 13, 2023
Unprompted review
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Reply from littlecraftybugs

Thank you for leaving your review, it means the world to us as a small business - we appreciate you taking the time out to do it.
We hope to welcome you back again soon.

Rated 5 out of 5 stars

Super quality boxes

I recently purchased some of your white papier-mâché boxes for craft activities this Easter with my dementia group.
With the help of volunteers they decorated the boxes and the results were brilliant.
Because they were white I was able to put a wash of colour on them, mixed up the lids and bases so they were all different and all the embellishments stuck really well.
I shall definitely purchase again as they were super quality and it was a lovely activity and enjoyed by everyone.

March 29, 2023
Unprompted review
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Reply from littlecraftybugs

Hi Teresa
Thank you so much for taking the time out to leave a review. It's much appreciated.
I'm very pleased to hear that your activity was such a success - crafting is so good for our wellbeing and it's great to see that your dementia group enjoyed the activity.
Thanks again,
Martin

Rated 5 out of 5 stars

Quick Delivery! Cute freebies!

I run art classes and trying to find paper that doesn’t cost a fortune is hard! I found their website and ordered assorted sugar paper and it was reasonably priced! Came super quickly! And I got some free googly eyes which is so very me and super sweet :)

April 13, 2023
Unprompted review
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Reply from littlecraftybugs

Hey Meghann
Thanks for your lovely review, it's much appreciated.
We agree, so much sugar paper is so thin and useless, we do source these as they are great quality for the money and a great choice too.
Thank you for taking the time to leave a review and we hope to welcome you back soon.
Martin

Rated 5 out of 5 stars

Easter decorations

I recently purchased some Easter decorations in the form of:-

8 x Single large 12cm retro style floral design hanging egg (EAN 8720194601075)

2 x 12 pack mixed size retro floral style design hanging eggs (EAN 8720194600672)

Can I just say that I’m blown away by the quality of the products I received. They are just stunning. Delicate but robust at the same time (I dropped two onto a tiled floor whilst hanging them and they just bounced!).

They were well packaged and arrived quickly.

Little Crafty Bugs are now my “go to” for anything I require of a similar nature whilst doing any seasonal decorating.

Just a very happy customer 😊.

April 3, 2023
Unprompted review
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Reply from littlecraftybugs

Hi Claire
Thanks so much for your glowing review.
I can remember seeing the pictures of your lovely display - it really did look so current....
Thank you to a "very happy customer" for taking the time out to review our bouncing eggs...
Martin

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Rated 4 out of 5 stars

Order not fulfilled but apology and replacement sent

I ordered on 27th March and straight away tried to increase my order. My order was put on hold. This was confusion caused by myself.
The stock I ordered were in fact out of stock. Martin was very apologetic and explained that he had been working under difficult circumstances. I do appreciate the difficulty.
Although disappointed I received a prompt refund.

March 27, 2023
Unprompted review
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Reply from littlecraftybugs

Hi Pam
Thanks for your review - apologies again for the hiccup and I appreciate your understanding.
You know where we are if you need anything in the future.
Martin

Rated 5 out of 5 stars

Brilliant

I was worried about ordering based on negative reviews but my order was despatched and arrived within a week. Great products, well made. Would order again!

March 2, 2023
Unprompted review
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Reply from littlecraftybugs

Hi Carly
Thanks for taking the time out to leave us a review, much appreciated.
We don't solicit reviews, which is why those on here are negatively biased.
It does mean a lot though when customers make the effort to leave kind words without any encouragement...
Thank you again and we hope to welcome you back soon.
Martin

Rated 5 out of 5 stars

Excellent service and products

Was a bit dubious ordering from littlecraftybugs because of some of the reviews but I had nothing to worry about. Ordered felt crafting kits and pin flair christmas trees and lanterns. Very pleased with them and with the price I paid, compared to some craft outlets. Already ordered more items from littlecraftybugs, service has been excellent so far.

January 25, 2023
Unprompted review
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Reply from littlecraftybugs

Hi Jackie
Thanks for your very kind words.
I'm pleased that we were able to offer you great products, so much so that you immediately placed another order - recommendation indeed...
We don't solicit reviews for this forum, which is why they are biased towards less favourable reviews. It does mean a lot though when people take the time out to leave kind reviews...
Thank you again
Martin

Rated 5 out of 5 stars

Super products at competitive prices

Super products at competitive prices. Purchased some Gisela Graham blue poinsettas and blue clip on bird decorations for Christmas tree. Will be purchasing some more after christmas. Arrived in a couple of days well packaged. One bird had lost a beak and a refund was issued immediately. Very good customer service.

December 16, 2022
Unprompted review
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Reply from littlecraftybugs

Hi there
Thanks so much for your kind review. Our Gisela ranges are so popular and such great quality - I'm pleased that you were happy with them and we hope to see you back one day...
Thank you again
Martin

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Rated 5 out of 5 stars

Super shopping experience

Prompt delivery and very happy with quality of products received. Will definitely use this company again, a great shopping experience and so pleased I found them!

December 7, 2022
Unprompted review
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Reply from littlecraftybugs

Hi Karen
Thank you so much for leaving such a kind review.
This means a lot to us anyway but especially as we don't solicit reviews on any of the orders that we send out each year. I really appreciate you going out of your way to hunt this page out and to share your positive thoughts.
I hope you have a great Christmas.
Thanks
Martin

Rated 5 out of 5 stars

Great product variety, good prices and fast delivery

Having read some of the other reviews for this company I was nervous about shopping with them, however my experience has been fantastic and I will definitely shop here again!

I ordered ~7 Christmas gifts including craft activities, ornaments, games and kitchen equipment. I was concerned I may have received knock off items, unexpectedly small items or just no items but thankfully everything was as I expected from photos and much nicer in some cases.

I paid for standard Royal Mail delivery and received my items within 3 days.

December 7, 2022
Unprompted review
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Reply from littlecraftybugs

Hi Josh
Thank you so much for taking the time to leave a review. We don't solicit reviews on any of the 100s of 1000s of orders we send out each year, so it means a lot when someone goes out of their way to hunt this page out and leave such a review, it is much appreciated, thanks.
I hope that you and your family have a lovely Christmas and that your thoughtful gifts are appreciated.
Martin

Rated 1 out of 5 stars

Sadly my experience was dreadful

Sadly my experience was dreadful. I'm not one for complaining, items or a service has to be really bad before I do.

Unfortunately many items arrived damaged. I emailed prior to Christmas to rectify the issue and had a very slow response. I know Christmas is busy, but I felt delay tactics were at play as very specific photos were requested etc. Some of the damaged items were refunded, two that broke literally mid painting were refused due to apparently 'legally, the items were accepted on receipt' which is a very dubious interpretation of consumer rights.

Further to that the order was not fulfilled, a refund was promised but not honoured and I had to chase this.

I had high hopes for this company and the items on display. I suspect the company is overwhelmed as the delays, lack of organisation and quality checking products prior to posting to customers all speaks of mismanagement.

January 4, 2022
Unprompted review
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Reply from littlecraftybugs

Hi Tracey
I really appreciate you making the time to communicate, outside of this forum, with me. This has enable me to get this resolved for you and investigate what happened.
I am pleased that this is all now to your satisfaction but that obviously doesn't excuse the issue that you had initially. As you know, I have now fixed these, so that it won't happen again.
I hope that you will return to us again at some time in the future and allow us the opportunity to offer you the products and service that we normally provide.
My apologies again for the problem.
Thank you
Martin

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