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Littlewoods Reviews 

39,423
•
TrustScore 4.5 out of 5

4.3

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 3,905 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that packages arrive promptly and often ahead of schedule. People appreciate the extensive product selection available on the website, finding that items are simple to order and match descriptions perfectly. Shoppers also value the clear communication regarding order progress, making the entire purchasing process smooth and convenient from start to finish. However, some people mentioned receiving incomplete orders or missing items that required follow-up support. Some reviewers were not happy with customer service, noting that getting help to resolve these unexpected delivery issues took too much time.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast and efficient shipping times. Many... See more

Product

Consumers find product to be positive, highlighting excellent quality and items that arrive exactly as... See more

Order

Users describe positive interactions with order, noting that the online process is simple and intuitive.... See more

Service

People report positive experiences with service, highlighting wonderfully prompt assistance and professional... See more

Customer service

Reviewers highlight ambiguous experiences regarding customer service. While many consumers report frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As always fast service from Littlewoods but one thing stops this being a 5 star review and that's the use of Evri for deliveries on the Isle of Wight, they are dreadful, leaving instructions for them... See more

Rated 5 out of 5 stars

Received the lawnmower within days. Not the easiest to assemble (for me at least) but does a fantastic job. The power washer was directed to the wrong area by Royal Mail so only received two days ag... See more

Rated 5 out of 5 stars

Ease of ordering . Buy now pay later really helpful . Fast delivery of product . Good communication about my orders status . Very pleased all round excellent service .

Rated 5 out of 5 stars

Great service as usual. I've been a Littlewoods customer for years . I order a new 15 tog duvet. Its hypoallergenic , lightweight and toas. Delivery was next day, we;; packaged too.arm

Company details

  1. Clothing Store

Written by the company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(39,423)

3,719 reviews in the last 12 months

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Rated 3 out of 5 stars

I love the items purchased.think they…

I love the items purchased.think they are good value

However the excessive packaging is unsuitable for 3 small boxes to be packed individually in cardboard boxes that needed added packing as the cartons were too big .
The 3 oversized cartons were then put in a box that was so big it could have held a large suitcase...
In a climate emergency maybe packaging needs to be monitored appropriately.

September 14, 2026
Unprompted review
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Rated 3 out of 5 stars

I'm very pleased with the Xmas wreaths…

I'm very pleased with the Xmas wreaths after rearranging them once out the box. But would suggest the box they came in wasn't sufficient, has the item gets very squashed for such a dilicate item. I would suggest A wider box. However,After arranging. The item I decided. To keep, has its good quality and will look lovely.

September 12, 2026
Unprompted review
Rated 1 out of 5 stars

i have been a customer of little woods…

i have been a customer of little woods for about 40 years and have had deliveries to my work address for appox 10 years with no issues , the last order i had apparently the courier couldnt find us so after several weeks it was sent back to littlewoods the courier emailed to tell me of the return but up to that point couldnt inform me that they couldnt find me appauling

September 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Good

Easy to use app/ website. Quick delivery. Easy to use return system. I use the post office collection and they bring the returns label.

September 8, 2026
Unprompted review
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Rated 5 out of 5 stars

First class service

Lots of choice on web site, delivery punctual and always messages to advise on progress of orders/deliveries! Return process quick and easy too!

September 9, 2026
Unprompted review

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