Littlewoods Reviews 

39,424
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,905 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that packages arrive promptly and often ahead of schedule. People appreciate the extensive product selection available on the website, finding that items are simple to order and match descriptions perfectly. Shoppers also value the clear communication regarding order progress, making the entire purchasing process smooth and convenient from start to finish. However, some people mentioned receiving incomplete orders or missing items that required follow-up support. Some reviewers were not happy with customer service, noting that getting help to resolve these unexpected delivery issues took too much time.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast and efficient shipping times. Many... See more

Product

Consumers find product to be positive, highlighting excellent quality and items that arrive exactly as... See more

Order

Users describe positive interactions with order, noting that the online process is simple and intuitive.... See more

Service

People report positive experiences with service, highlighting wonderfully prompt assistance and professional... See more

Customer service

Reviewers highlight ambiguous experiences regarding customer service. While many consumers report frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As always fast service from Littlewoods but one thing stops this being a 5 star review and that's the use of Evri for deliveries on the Isle of Wight, they are dreadful, leaving instructions for them... See more

Rated 5 out of 5 stars

Received the lawnmower within days. Not the easiest to assemble (for me at least) but does a fantastic job. The power washer was directed to the wrong area by Royal Mail so only received two days ag... See more

Rated 5 out of 5 stars

Ease of ordering . Buy now pay later really helpful . Fast delivery of product . Good communication about my orders status . Very pleased all round excellent service .

Rated 5 out of 5 stars

Great service as usual. I've been a Littlewoods customer for years . I order a new 15 tog duvet. Its hypoallergenic , lightweight and toas. Delivery was next day, we;; packaged too.arm


Company details

  1. Clothing Store

Written by the company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(39,424)

3,719 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been a customer for well over 40 plus years

I have been a customer for well over 40 years and they have been my "Go To" if I have needed an appliance or item, in a hurry without having to worry about paying a huge lump sum all at once....I can easily pay monthly installments, if need be, delivery has been spot on and my order delivered within the scheduled time...sometimes earlier. I cannot fault Littlewoods at all.

August 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional service as normal

Exceptional service as normal. Been with Littlewoods for over 30 years and never encountered a problem. If I’ve had any quibble it always gets rectified. Highly recommend from a truly satisfied customer.

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Fabulous

My experience is that you don’t have to worry about getting your orders as they come very quickly and they take care to keep you on schedule so that i will give them a five star rating thanks Littlewoods.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Customers should be able to have their…

Customers should be able to have their account payment dates changed to the month end as this is an inconvenience. As even all direct debits go through month end. How are you expected to have a payment date that changes every month and told that can not be changed.

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Plenty of lingerie to look through!

Always lots of choice on the Littlewoods website whatever you’re looking for. I’m not a big user but I love browsing and usually something catches my eye. I was browsing lingerie and picked some items in the sale. Great choice. They arrived within a couple of days well packaged in brill condition.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Been with Littlewoods (Very) many many…

Been with Littlewoods (Very) many many years, competitively priced goods, quite quick delivery alot of the time before estimated delivery date. Excellent customer service if you need to contact them by telephone and easy to contact.

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

My daughter (whose address I asked the…

My daughter (whose address I asked the Crocs to be delivered to) was in all day that InPost said they were going to deliver as she works from home. No one knocked on the door (and she has a ring doorbell) nothing has been delivered 🤷🏼‍♀️

September 1, 2026
Unprompted review
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