LiveFootballTickets Reviews 

21,160
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,736 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery of tickets straight to their digital wallets and the smooth, reliable entry into the stadium on match day. People often mention that exceptionally helpful customer communication and clear instructions make the entire purchasing process wonderfully easy and stress-free. However, some people mentioned experiencing serious issues, such as invalid tickets already being scanned or unexpected problems successfully entering the crowded venue. A few other people also felt that specific seat locations were completely unclear or that orders encountered frustrating delivery delays before the match.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient communication, smooth transactions, and... See more

Order

Users describe positive interactions with order, highlighting smooth and easy transactions with timely... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth and straightforward... See more

Website

Customers consistently note ambiguous experiences with website, showing high disagreement. While many... See more

Location

People report positive experiences with location, noting that the venue matched descriptions at purchase.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, with regular updates about ticket status, tickets amazing on the 4th row making our experience even more special. Tickets received via email over 48 hours before and then shar... See more

Rated 5 out of 5 stars

I was really unsure if the tickets for Man City v Arsenal would work but we had absolutely no problems getting in. I emailed during the week about my tickets and received a reply straight away.... See more

Rated 5 out of 5 stars

I think the fact that it took so long for the match ticket to actually become real was a major factor. All the problems building up to the game were completely wiped out as the admittance into the gam... See more

Rated 5 out of 5 stars

I used the site to buy tickets for myself and the family to watch Sporting CP during our holiday in Lisbon. The service from start to finish was great. Tickets were easy to buy. Communication about ti... See more


Company details

  1. Event Ticket Seller
  2. Soccer Store

Written by the company

LiveFootballTickets is a leading secondary marketplace for purchasing football tickets. With a user-friendly interface and a wide selection of matches from top leagues around the world, LiveFootballTickets makes it easy for fans to secure their tickets to live matches. LiveFootballTickets is committed to providing the best customer experience possible, with quick and reliable service and a secure purchasing process. Whether you're a die-hard fan or just looking for a unique sporting experience, LiveFootballTickets has you covered. Join the thousands of satisfied customers who have relied on LiveFootballTickets to make their football dreams a reality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(21,160)

3,713 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Community Shield game

I bought tickets from this website first time and I was worried at the beginning but wasn't any problems. Only one issue I can't download tickets to android wallet. I used my wife's iPhone and tickets come through. So finally all works straight through. I definitely will use them in the future.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

It was easy to buy tickets

It was easy to buy tickets and they arrived on time and we received a courtesy email to check that the tickets were received. Although the tickets are abit pricey, we are pleased with the service. Thank you.

August 16, 2026
Unprompted review
Rated 4 out of 5 stars

Tickets arrived two days before the…

Tickets arrived two days before the event with great instructions for download via email.
The tickets I purchased were a gift, no issues forwarding the email and using the downloaded tickets at the gate.
Fee in my opinion extremely high, over £30 per ticket which is expensive, which is why I gave 4 stars.
You do get lots of emails post purchase for other things which are a nuisance.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

First class customer service from Mike

Did have some issues with the original tickets not being able to be transferred to my wallet. Email correspondence was really good and Mike sorted everything out and new tickets that were sent worked perfectly. Good experience and would consider using again in the future

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Tickets were for the Community Shield match. These were sent a few days before with clear instructions on how to download. No problems at all accessing the ground. Really enjoyed the day

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great way to get to see the lads live!

The website was easy to use to find incredible seats for the match. The whole process for the booking and digital tickets was very easy.
The stadium was buzzing and the stadium sooo good for feeling a part of the play.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to end

Excellent - kept informed every step of the way. Tickets were a last minute purchase, 3 hours before kick off. With an excited son, we set off for the game on purchase of the tickets but we worried about scams!

No need to worry! Seamless.. easy process

Thank you

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience throughout

Ticket arrived in my inbox within a couple of hours of me paying for it. Comms good throughout and price was reasonable - very happy with the whole experience.

August 16, 2026
Unprompted review

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