LLD Design Reviews 

11
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Design Agency
  2. Decoration and Interior Design Store
  3. Interior Construction Contractor
  4. Interior Designer
  5. Marketing Consultant
  6. Real Estate Developer

Written by the company

LLD Design is a full-service design company that provides a range of design solutions for clients of all shapes and sizes. We have an impressive portfolio that covers a full spectrum of design applications and functions, working with some of the largest names in the property industry.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(11)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great working with LLD

We have dealt with LLD on of our brochures for a new development. Retika and the team have been super responsive and have gone above and beyond to meet our deadlines.

I would 100% recommend LLD to anyone looking to get a brochure put together.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Five Stars Always

We have worked with LLD for a number of years and have built a great relationship with Samantha and her team. We have always found them to be extremely accommodating and the service is five star.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

LLD provided an excellent service throughout the entire project! Would Defiantly recommend them.

I went to LLD wanting to redesign my home. After meeting with the team working on my project they pulled together a scheme, which perfectly matched the ideas we had. We had CGIs and fabric mood boards for each room that they were working on, before having anything installed, which really helped us visualise what it would look like.
LLD provided an excellent service throughout the entire project! Would Defiantly recommend them.

September 1, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

A terrible experience

A terrible experience! Avoid like the plague! I am not surprised to find there are no other google reviews as people are not clamouring to leave good reviews for this company.

Here are just some of the shocking aspects of their work:

- Their design was 3x over the budget. Their CGIs were of practically no use as we could not afford the design. LLD quickly uploaded the CGIs to Instagram congratulating themselves on a job well done. The CGIs seem to be an exercise in self-promotion rather than for our benefit.
- They were slow to respond to emails with me sending multiple emails chasing things up. Progress was extremely slow.
- They expected us to partner up with a conservatory company who admitted he had not built something to the size we were building, and yet tried to charge £1260 just for a quote (something which he never mentioned up front and most conservatory companies do for free)!
- They were supposed to project manage the entire build, yet left me to arrange a structural engineer and liaise between the builders and building control. After a while (probably when it became too big a project for them to manage), they made excuses and eventually just claimed the money we had paid did not include project management, ultimately leaving us in the lurch and wasting many hours of our time.
- They claimed the reason they could not continue was because we arranged our own tradesmen when the only thing we arranged at that point was a carpet and fitter (after checking with the designer first and only because the carpets they found were well over the budget and we found one on sale!)
- Eventually they sent us a disorganized compilation of product sourcing with lots of products missing. It was difficult to find the products based on the information provided.

We hope in posting our experience, others are saved from going through the same.

October 31, 2021
Unprompted review
LLD Design logo

Reply from LLD Design

Hi Dr Sharma,

Many thanks for the review of our services relating to the project we undertook in late 2021.

We take any feedback very seriously and endeavour to correct any customer observations that we feel are not 100% positive, to ensure an improved experience for our customers.

In October 2021, we investigated your complaint and provided you with a detailed report, offering you the opportunity to respond, but we heard nothing further from you.

If you would like another copy of the report, or to discuss this review please get in touch? We would welcome a further discussion, if you feel this would be helpful?

Kind regards
The Team at LLD

Rated 5 out of 5 stars

LLD Design

LLD Design
Will definitely be using LLD Design for future projects. The CGI's were great and crucial in helping me sell all my plots off plan. Highly recommend

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

I'm in love with my new bedroom....

I really enjoyed working with Alison on the design for my bedroom. I wasn't sure if they would take on my project because it was just one room but they were so helpful and I'm thrilled with the result. They did a whole scheme for me offering me furniture, paint, wallpaper, carpet, curtains/blinds & cushions. Can't wait to use them again for my next room.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience

We needed CGIs and a showhome in a new development of ours. Both the internal and external CGI's were stunning and LLD went above and beyond to ensure our showhome was exactly what we wanted.

June 14, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely loved the design that…

Absolutely loved the design that LLDDesign created for my Living Room scheme, the CGI's produced were so clear and precise, i felt that i was standing in the finished room. The team really listened to my ideas and thoughts, and were so helpful though out the whole process. I would strongly recommend them.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Property marketing all in one place

Fantastic Property marketing all in one place.
I have used LLD studios on 3 of my developments and would definitely use them again. They supplied me with all my off-plan sales material including CGIS and CGI walkthroughs. Then bought the virtual to a reality by providing us with unique showhomes . They have bought my company into the 21st century. Great company and fantastic staff. Nothing is too much trouble.

June 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look