Loadedwaters Reviews 

51
•
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported receiving incorrect items, missing parts of their orders, and experiencing significant delivery delays stemming from unexpected international shipping issues. Many people also highlighted frustrating issues regarding unexpected subscription charges and unhelpful customer service representatives who repeatedly failed to answer multiple support emails. Some reviewers were happy with the product's refreshing taste and the overall convenience of the recurring subscription service. Consumers noted that the beverages tasted great when served cold over ice, and they truly appreciated having their favorite flavors delivered regularly without any extra effort.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers praise the refreshing taste, hydration... See more

Subscription

Customers consistently note ambiguous experiences with subscription services, as some reviewers appreciate... See more

Customer service

Reviewers highlight negative aspects of customer service, describing it as awful and unresponsive to multiple... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered 1 of each flavor. I ended up with only 2 different flavors. Very disappointed. I wanted to like it!

Company replied

Rated 1 out of 5 stars

If I could give them a negative # I would. Ordered 1 time, made sure I unchecked the subscription box they hid at the bottom. Took a screenshot of the order. I do this with all online orders with comp... See more

Company replied

Rated 1 out of 5 stars

SCAM ALERT Signs you up for reoccurring subscription but does NOT mail product AFTER taking money from your account. No way to contact them.

Rated 1 out of 5 stars

I would give it less than one star if I could. Advertising made in America but it ships from China. When I finally received my order more than half was missing. I contacted them saying to cancel any s... See more

Company replied



Contact info

2.1

Poor

TrustScore 2 out of 5

51 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 month

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2.1

All reviews

(51)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a mum with mornings that get busy…

I am a mum with mornings that get busy very quickly. Measuring collagen powdermaking coffee and remembering vitamins separately was not happening daily. One good tasting stick from my subscription is much more realistic while getting everyone out the door every single morning.

November 1, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company!!!!

DO NOT order from this company!!!!. It is a scam. What I received is not what I ordered. I have tried multiple times to get a hold of the seller and have had no success. They do not respond! I looked them up on FB and seen a lot of people who had gotten scammed by them. Someone there mentioned they were continually being billed every month for a subscription they did not sign up for. I then went to see if I was signed up too and sure enough I was. Mind you it was difficult to find where the subscription was on their website but I kept digging until I found it. So anyway, I cancelled it and thought I was good. Then just over 2 months after I had made the purchase I was billed $35. I had to shut off my debit card and get a new card with new number. I am so mad about this. I have lots of auto drafts that
I have to switch over now. So frustrating. So save yourself the trouble and steer clear of this scam!!!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

perfect for keeping at the office

Bought these mainly because I was trying to drink more water at the office. It worked. alaskanglacier tastes really refreshingand the subscription helps because I keep having it available instead of running out.

October 21, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

Buyer Beware!! I am 3 months in of trying to get my money back and stop the “subscription.” No product has been delivered. No response to emails or complaints. I’m disputing the charges through my credit card. This has been any awful experience!

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

After my initial order

After my initial order, I cancelled. They continue to this day withdrawing money from my account. They either respond vaguely or don’t respond to email at all. I’ve had to now get my bank involved.

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT
Signs you up for reoccurring subscription but does NOT mail product AFTER taking money from your account. No way to contact them.

November 1, 2026
Unprompted review
Rated 1 out of 5 stars

Awful is all I can say right now

Awful is all I can say right now. I received my order which was totally incorrect. I didn't like the taste of the ones that were correct so I started back in Sept trying to contact them. I couldn't find a phone number, so email it was. After 4 emails, I still have not heard anything from them. I also couldn't unsubscribe from their subscription plan that is automatically attached to the order. I tried and tried and finally one time it did say I was successful. I certainly hope so. Now, I have hoped that since I purchased through Affirm, I could have them help me. In the past when I had delivery issues or no product, and I paid with PayPal they credited my account right away and I never heard anything else. Don't think this will be the kind of service I will get with Affirm, they keep wanting addt info, which all I can provide is the unreturned emails and my receipt. Kinda an expensive lesson for me once again. Never again, I will stick with Loaded Teas

September 22, 2026
Unprompted review
Rated 1 out of 5 stars

I waited for a shipping update for two…

I waited for a shipping update for two weeks. Nothing. Emailed, received on response, but still no updates. I would NEVER order from this company again, even if upon ever receiving the product ( which I don’t expect at this point) I absolutely loved it——I still would not support them any way. Worst business I have ever dealt with.

October 4, 2026
Unprompted review
Rated 5 out of 5 stars

I did not expect the hydration part to…

I did not expect the hydration part to be what I liked most. I bought it because of the collagen and vitaminsbut oceanside tastes so good that I finish my big water bottle much more regularly. I am loving the subscription too.

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I would first…

If I could give a zero I would first of I was signed up for and charged for a subscription I didn't even know it was a subscription the original product I was sent I was not a 100% satisfied but did not return it then I was charged the same amount 94.75 a month later I have emailed this company about 10 times with no response they have overdrawn my account so that is another 38 dollars only having an email for support is ridiculous if you don't respond to your customer. They only have good reviews on their website so I'm coming here to hopefully stop someone else from making the same purchases. I'm going to see if my bank can reverse the charge since I didn't agree to it and can't get anyone to reach out.

October 9, 2026
Unprompted review
Rated 1 out of 5 stars

This company is charging my debit card…

This company is charging my debit card for unauthorized orders. I ordered one time, didn’t subscribe then next month o received an email notifying me of an order I didn’t make. Took forever to get a refund. Then this month, I didn’t even get an email for an order being made yet I was charged again. This company is fraudulently taking my money. Their product sucks but their integrity and business practices suck worse. I wish nothing but the worst for the people who are stealing my money and pretending to be from the US. This product came from China. Fraud, fraud, fraud everywhere. Do not mistakenly try their products. I don’t even trust the ingredients to be legit or safe with the behavior this company displays. Stop stealing my money. Stop acting like you have a legit business.

October 8, 2026
Unprompted review
Rated 1 out of 5 stars

H•O•R•R•I•B•L•E!!

H•O•R•R•I•B•L•E!!!
This place is the epitomy of a joke! They sent me the wrong stuff in the first place which took forever…*it did not ship from the US as advertised! Comes from CHINA and not in any hurry! When I did receive it over a month later it was not what I had ordered! I didn’t say anything about it, I just let it go! Then my account was charged again which I did not
order…I contacted them and told them to cancel any further shipments! I did not care for the flavors and I did not want to order anymore.

I have emailed and emailed and they just quit responding and yet again my card has been charged for a 3rd time! I will be getting in touch with the proper authorities to get this resolved!

Do yourself a favor and stay away from this company! They are absolutely awful to deal with!

October 9, 2026
Unprompted review

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