Local Surveyors Direct Ltd Reviews 

838
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Consumers frequently mention that finding specialist services is remarkably simple, noting the prompt replies, helpful guidance, and efficient overall process. People consistently praise the professional and courteous staff who arrive on time and maintain clear communication throughout the entire project. Though some customers noted issues, people were often overwhelmed by an excessive number of unexpected phone calls, text messages, and emails immediately after sharing their contact details. Additionally, reviewers felt that the website failed to clearly explain how personal information would be shared with numerous different businesses.

What people talk about most

Service

Customers report great satisfaction with the service, highlighting very prompt, professional, and efficient... See more

Response time

Customers consistently note positive experiences with response time, highlighting swift email and call... See more

Customer communications

Clients share ambiguous opinions on contact, as experiences with communication vary greatly. While some... See more

Staff

Consumers find staff to be positive, highlighting prompt, professional, and friendly service from surveyors.... See more

Website

Reviewers highlight ambiguous aspects of website, sharing mixed experiences regarding the platform. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have used LSD before for valuers, level 3 surveys and now EICR. Quick response from some of the people who were listed and easy to engage. Not always the least expensive compared to other sites, but q... See more

Rated 4 out of 5 stars

Put my details into the web site .Expected to have to contact the companies myself but received a message from a local company .Giving me a price guide & timeline. Rang the company and arranged an ap... See more

Rated 5 out of 5 stars

I received several quotes from Local Surveyors Direct and chose Dan Bowley of EPC Provide. Dan arrived on time, was friendly but professional and carried out the assessment quickly but throughly. I re... See more

Rated 5 out of 5 stars

Easy comparison site to use when looking for an EPC. Didn't have to input a mobile/telephone number, so wasn't bothered by calls. Was looking for an EPC re sale of a shop property. Just received sever... See more


Company details

  1. Architect

Information provided by various external sources

Local Surveyors Direct is a property website that helps link customers with suppliers. Our main business is helping home owners and home buyers make contact with Building Surveyors, Structural Engineers, Architects, Domestic Energy Assessors, Electricians, Drainage Contractors and other people providing property related services. In addition to domestic property we also provide a comprehensive range of services for commercial property. These services are provided over the whole of the United Kingdom by a comprehensive network of suppliers which has been steadily built up since the website first started operating in 2005.


Contact info

4.0

Great

TrustScore 4 out of 5

838 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(838)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

Prepare to be bombarded by every tom, d”ck & harry

Prepare to be bombarded by every tom, d”ck and harry rouge trader in the county. All i wanted was a bit of advice where to go and now im being called, texted, whatsapp’d and emailed at all times of the day and night. Biggest mistake i did putting my details into this site.

December 5, 2024
Unprompted review
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Rated 2 out of 5 stars

Request for a Structural Engineer

I received one reply from a named company and one from someone who did not identify themselves other than to contact a mobile number. It seems that the companies you deal with are not interested in a small project.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

contacted three local surveyors

contacted three local surveyors. The first responded immediately and told me I was to far away, and a single visit wasn't worth the effort, although I am 20 miles away from their registered business address, live in Norfolk and their website states they cover all of Norfolk, including all towns, coastal areas and villages.
The second reply told me that they could visit the following day although they had increased their charges by £20 (24%) above the advertised rate due to additional checks they now had to make. Strange that they hadn't updated their fee structure on the website to reflect the additional work required!!!! The third company I contacted which is also 20m away from my home didnt bother to respond.

October 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, I put my details in and almost immediately got a set of very competetive prices from Surveyors local to the area of the purchase. Well done.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, came back with five accredited firms. One was no good, the one I chose however so far seem to be excellent.

October 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Put you on too cowboy firms

Put you on too cowboy firms like McCallums Property Surveying.
Clearly stated what I needed in a report to them and they didn't listen and now ignoring my dispute claim from my bank as they know their in the wrong.
I don't think local surveyors direct vet any of their recommendations they probably all just pay a fee to be recommended and that's it...

July 25, 2024
Unprompted review

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