The worse hotel experience we have had.
This hotel was chosen for us by a travel company. It was the worst hotel experience we have had. The outside looks very run down; the reception, lounge and bar were all locked when we arrived; when it was staffed, our room key was poked through the security grill; when I complained that a pillow case was stained, the key to an adjacent room was pushed through the grille and I was told to take one from there; the security grille was down the whole two days of our stay; there was no hot water for a bath when we returned to our room at 4.45pm; and there was a strong smell of damp and must in every room we were aware of. It was not surprising to find we were the only people using the hotel.
