Quality product let down by delivery drivers… Arrived a week sooner than booked… delivered to wrong address.. bashed up. When eventually arrived.. via a friend.. one locker did not open with key pr... See more
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I've used LockerShopUK for many years and purchased many different items, mainly lockers, PPE cupboards & COSHH cupboards. Never had an issue with the quality ever. Prices are good and they are always... See more
A very good product, customisable for our needs. Build quality seems very good and although a little more costly than other products they come fully built - great for ease and also stronger.
Company replied
Great lockers, good price, prompt delivery. Lovely colours that compliment the kitchen/breakout room very well. Some guidance on fixing to wall and connecting together would be useful.
Company details
Written by the company
The UK's Number One for Locker and Storage Products. The most competitive UK prices. FREE UK Mainland Delivery on most products.
Contact info
Unit 44, CoWorkz Business Centre, West Park, Minerva Ave, CH1 4QL, Chester, United Kingdom
- 01244940906
- orders@lockershopuk.co.uk
- www.lockershopuk.co.uk
4.4
Excellent
64 reviews
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Quality product let down by delivery…
Quality product let down by delivery drivers…
Arrived a week sooner than booked… delivered to wrong address.. bashed up.
When eventually arrived.. via a friend.. one locker did not open with key provided..
To be fair to locker shop.. they sorted the issue quickly and efficiently… but they contract deliveries.. so ultimately responsible.
May 19, 2026
The person on the phone was very helpful
April 14, 2026
Reply from Locker Shop UK Ltd
Thank you for the positive feedback we really appreciate it!
Excellent fabulous quality items…
Excellent fabulous quality items received, great customer service and would recommend
March 12, 2026
Reply from Locker Shop UK Ltd
Thank you for the positive feedback. It makes us smile when our customers are happy!
Great communication and high level of…
Great communication and high level of customer support.
January 26, 2026
good quality lockers
Arrived in good time, as described, good quality. Always purchase a master key.
January 12, 2026
A very good product
A very good product, customisable for our needs. Build quality seems very good and although a little more costly than other products they come fully built - great for ease and also stronger.
January 8, 2026
Reply from Locker Shop UK Ltd
Hi Ian. Thank you for your positive feedback. We are delighted you like the product!
EFFECIANCY
December 3, 2025
Great lockers, disappointing delivery
To be informed that the lockets will arrive 'any time between 9 and 5 on any day during this week' and if no one is available to receive them you will be charged for redelivery, resulted in us have to make sure staff were on 'locker watch' meaning staff couldn't take time off. Very frustrating.
June 17, 2025
Hit and miss communication
The initial communication was very good, you quickly replied to my request for a quote. However after raising the order on the 9th April I recieved no conformation. I then chased a deviery date on the 9th May but got no reply till the 16th May with a delivery date of the 6th June.
April 15, 2025
Quality Product & Service
I've used LockerShopUK for many years and purchased many different items, mainly lockers, PPE cupboards & COSHH cupboards. Never had an issue with the quality ever. Prices are good and they are always quick to reply to any questions
April 2, 2025
You did good
You did good - even after the manufacturer ness up the order but Mike sorted it out and the lockers are now installed at the Strathspey Railway.
April 8, 2025
Great customer service and advice
March 18, 2025
Reply from Locker Shop UK Ltd
Hi Stacey, thank you for your valuable feedback. We hope you like your lockers!
As my order is not due to be delivered…
As my order is not due to be delivered until w.c 2nd May i am presently unable to comment or rate my experience.
March 6, 2025
delivery timescale is too long and has…
delivery timescale is too long and has changed a couple of times also.
December 18, 2024
Reply from Locker Shop UK Ltd
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the extended and altered delivery timescales. This was partly due to the Christmas closure and unexpected production delays. Our team is committed to improving our processes to ensure timely deliveries.
Poor communication, item still not received.
Ridiculous length of time to make and send. Delivery date was changed several times. No offer of compensation and therefore will not be recommending this company. Ordered this item at the beginning of November. Still not been delivered.
December 6, 2024
Reply from Locker Shop UK Ltd
We always welcome all constructive feedback and we are sorry to hear that you are disappointed with the service that you have received; however we do think that your comments are disingenuous and do not reflect the facts.
We try really hard to provide a good customer experience and we try hard to keep our customers informed throughout the order and delivery process and we feel it is important to respond to confirm the process and communication that did happen.
The delivery date has changed only once in this process and not the "several times" that your review states.
Your order was actually placed on 20th November and was not paid for by you until the 27th of November at which point the order is processed. This is far from "The beginning of November" as your review states
We have replied to you directly by email with the full order history and from this is clear that we have communicated with you at every point of the order and delivery process to keep you updated and informed.(10x emails and telephone calls)
We emailed to confirm the original delivery schedule of 10th Jan and we have subsequently informed you by email of the delay and the revised delivery schedule of 27th Jan.
You called (Telephone) requesting compensation and we asked you to email your complaint and request for compensation so it could be considered but you did not do this.
I am disappointed that you feel the only way you could share your concerns is by a public platform instead of contacting us directly to address your issue and in turn have misrepresented what has happened.
Good pricing and quick delivery
Good pricing and quick delivery. Would have given 5* but there was a lot of extra admin to co-ordinate delivery and invoicing. Yet to use the PPE lockers. A friendly professional team to do business with
December 11, 2024
Reply from Locker Shop UK Ltd
Thank you for the positive comments and valuable feedback. We will take your comments on board regarding delivery and invoicing as we are always trying to improve the service we provide.
Great Service Supprot
Felt supported through the whole process, very helpful & knowledgeable staff
November 13, 2024
Reply from Locker Shop UK Ltd
Thank you for the kind feedback I will pass this on to the team!
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