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Company details

  1. Logistics Service

Written by the company

Founded in 2017, FF Logistics is a global 3PL provider focused on fulfillment and shipping solutions for beauty and cosmetics DTC brands worldwide. We believe that behind every shipment is trust — every parcel is a promise.


Contact info

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Reliable, Fast & Professional Fulfillment Partner

I am 100% satisfied with FF Logistics. Working with them has been an excellent experience from day one.

They offer worldwide shipping, and the delivery times are fast and reliable. The pricing is very competitive compared to the market, which makes it much easier to scale a business profitably.

What I really appreciate is that they are also open to working with smaller businesses. Not every fulfillment center does that, so this is a huge advantage.

Communication is incredibly easy and efficient – especially via WhatsApp. The team responds very quickly, usually within the same day, and they are always helpful and friendly. Even small changes or custom requests are handled quickly and without complications.

Another big plus is that tracking numbers are always correct and added very quickly after shipment, which is extremely important for both us and our customers.

Their inventory reports are accurate and reliable, so you always have a clear overview of your stock. Orders are processed quickly, and shipments are consistently handled in a professional and dependable way.

Overall, the team is very dedicated, supportive, and easy to work with. You can tell they really care about their clients and long-term partnerships.

If you are looking for a global fulfillment partner that is reliable, flexible, and cost-efficient, this is definitely one of the best options out there.

Absolutely recommended!

August 9, 2025
Unprompted review
FF Logistics logo

Reply from FF Logistics

Hi Raman,
Thanks for your trust and very high appreciation.

We are happy and honored to help boost the worldwide DTC brands' business, including you, no matter big or small.

Like our belief saying:
"There is always expectation behind the parcel. People around the globe wait it to expand business, to enjoy the good, or to pass love. Our work carries trust, responsibility, and hope. Every parcel is a promise."


FF Logistics customer service team.

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Rated 5 out of 5 stars

Reliable logistics partner with good support

We have been working with this logistics company for our e-commerce shipments and overall the experience has been very positive. Communication is clear and the team is responsive whenever we have questions about shipments or fulfillment.

They helped us handle international orders and warehouse storage, and the process has been smooth so far. It's helpful to have a logistics partner that is willing to think along and support growing businesses.

Looking forward to continuing the cooperation.

March 12, 2026
Unprompted review
FF Logistics logo

Reply from FF Logistics

Hi Wout,
Thanks for your trust and appreciation.

FF Logistics customer service team.

Rated 5 out of 5 stars

Great service

We recently moved to FF Logistics for our global fulfilment and very happy with the service. We have a dedicated communication channel and our team can always get support and updates on specific shipments. We also get feedback on suggestions to make our service better. Thanks!

March 10, 2026
Unprompted review
FF Logistics logo

Reply from FF Logistics

Hi Darren,
Thanks for your trust and appreciation.

FF Logistics customer service team.

Rated 5 out of 5 stars

Working together for over half a year…

Working together for over half a year now, and the experience has always been great. Fast delivery times and low cost

February 9, 2026
Unprompted review
FF Logistics logo

Reply from FF Logistics

Hi Leni,
Thanks for your trust and appreciation.

FF Logistics customer service team.

Rated 5 out of 5 stars

The communication with Joe is always…

The communication with Joe is always great! Fast responding time, always thinks with us in terms of solutions and is pro-active through the entire process! Would definitely recommend.

October 1, 2025
Unprompted review
FF Logistics logo

Reply from FF Logistics

Hi Hosein,
Thanks for your trust and appreciation.

FF Logistics customer service team.

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Rated 5 out of 5 stars

Helpful and easy to work with

I’ve been working with this team for about 3 months now and so far it’s been a really positive experience. Their pricing is competitive and they’re flexible when it comes to specific requests, especially around packaging and product details, which is important for my business.

My agent Joe has been especially helpful, she’s easy to reach on WhatsApp, replies quickly and is always willing to help with questions or small adjustments. It feels like they genuinely try to support you and your business rather than just process orders.

Overall I’m happy to continue working with them and would definitely recommend them if you’re looking for a reliable agent.

January 25, 2026
Unprompted review
FF Logistics logo

Reply from FF Logistics

Hi Ali,
Thanks for your trust and appreciation.

FF Logistics customer service team.

Rated 1 out of 5 stars

Suggest to avoid

Suggest to avoid, Highest price in the Market, which is growing with every parcel. Very slow delivery and order processing. Quality control is also not the best. Trust me.

May 3, 2025
Unprompted review
FF Logistics logo

Reply from FF Logistics

You mean the company FF Logistics? We didn't find your record in our company.
Can you show us your contact information? If you do not satisfied with our service, we will learn it, and improve oursleves, so as to better and better service to you, as well as to all other clients.

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