London Body Clinic Reviews 

65
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers had a great experience with this company. Customers consistently praise the friendly team for providing expert advice, taking ample time to explain every single treatment thoroughly, and always making everyone feel completely safe, comfortable, and relaxed. Visitors highlight the exceptionally clean and well-organized environment, noting that the overall service feels genuinely thoughtful, professional, and personal from start to finish. Some reviewers were not happy with the customer service, mentioning frustrating communication barriers, slow email responses, and difficult staff interactions. A few consumers also reported disappointing treatment outcomes and expressed serious concerns regarding clinic procedures and professional standards.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting comprehensive consultations,... See more

Staff

Clients share satisfaction with the staff, frequently highlighting their professional expertise, kindness,... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the team for providing... See more

Product

Users describe ambiguous interactions with product, reflecting a split among reviewers. While some customers... See more

User experience

Consumers find user experience to be exceptionally satisfying, praising the thorough consultations and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you Nas for doing a great job to my non existent eyebrows with the microblading. They look natural and as I wanted them to look in colour and design! Looking forward to the top up to see more pr... See more

Company replied

Rated 5 out of 5 stars

L.B.C is a great place for great treatment and friendly staff. Naz was so helpful from the beginning, giving me free consultations to go through what she recommends as I was wanting to try skin boos... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to London Body Centre for about three years and have always had really positive experiences. The clinic itself is clean, calm, and well set up, which makes appointments feel easy and... See more

Company replied

Rated 5 out of 5 stars

Nas is great at communicating, my consultation was smooth sailing and Nas has been great in answering any questions I have. I’ve had many sessions with Nas for different reasons and each time she has... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

London Body Clinic is an award-winning aesthetic and body contouring clinic, proudly featured on ITV and the BBC, and trusted by thousands of clients for safe, results-driven treatments. For over a decade, we have specialised in advanced aesthetic, laser and skin treatments, combining clinical expertise with genuine care. Every treatment is carried out using medical-grade technology, strict health and safety protocols, and fully qualified practitioners who put client wellbeing first — always. Our ethos is simple: Enter as a stranger, leave as a friend. We believe exceptional results come not only from advanced treatments, but from trust, honesty and long-term client relationships. From your first consultation to your aftercare, we take the time to listen, educate and tailor every treatment to your individual needs. London Body Clinic is known for its transparent advice, ethical practice and refusal to cut corners — even when it takes more time. This commitment has earned us thousands of loyal clients and outstanding reviews across multiple platforms. Whether you are new to aesthetics or continuing your journey, you can feel confident knowing you are in safe, experienced hands at London Body Clinic — where professionalism, integrity and results come fir


Contact info

4.1

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(65)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had multiple treatments now with…

I’ve had multiple treatments now with maha and have managed to lose 2.7 stone across 2025 with her help and expertise. highly recommend!

November 1, 2025
Unprompted review
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Reply from London Body Clinic

Your feedback honestly means so much to us. We’re delighted you had a great experience and truly appreciate you taking the time to share it 💖

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Rated 5 out of 5 stars

feel at ease from the moment you arrive

I’ve been going to London Body Centre for about three years and have always had really positive experiences. The clinic itself is clean, calm, and well set up, which makes appointments feel easy and comfortable. It’s also very accessible and well organised.

The team members are friendly, professional, and make you feel at ease from the moment you arrive. The service feels thoughtful and unrushed, and I’ve always felt well looked after. I’d happily recommend London Body Centre to anyone looking for a welcoming, high-quality experience.

December 9, 2025
Unprompted review
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Reply from London Body Clinic

Thank you for your kind words and support. It was a pleasure having you with us, and we’re so happy you felt comfortable, informed, and cared for throughout your visit.

Rated 5 out of 5 stars

Its a beautiful place

Its a beautiful place. spotlessly clean and well maintained. there is a friendly welcome as soon as you come through the door. Your privacy is ensured. The staff are professional and efficient.

December 23, 2025
Unprompted review
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Reply from London Body Clinic

We can’t thank you enough for this lovely review. Your satisfaction is our top priority, and feedback like this reassures us we’re doing things right 🙏

Rated 5 out of 5 stars

Very friendly and professional salon

Very friendly and professional salon. I can't wait to go back for my next procedure.

December 23, 2025
Unprompted review
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Reply from London Body Clinic

Thank you for trusting us and for your wonderful feedback. It’s always a pleasure to look after clients like you, and we’re so glad you enjoyed your treatment.

Rated 5 out of 5 stars

Nas did a great job with the…

Nas did a great job with the microblading. The final look and outcome was great! Thank you!!

December 9, 2025
Unprompted review
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Reply from London Body Clinic

We’re so grateful for your review — it truly means a lot to our whole team. Thank you for your support and for choosing London Body Centre 🤍

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Rated 1 out of 5 stars

My review got removed because they said…

My review got removed because they said it went against policy naming Naz the business owner, however why on a good review are you able to name her and it isn’t against policy????? I have all
Correspondence (the little that was made) and images of how bad my face was after treatment !!

All the bad reviews are ‘deemed as fake and a competitor playing silly games’ No. Her students and friends are the ones that continually post good reviews to try and get away from the true horror of service.

Plasma Laser Disaster. Run for the hills and stay away from this place.

I am writing this review to formally document my experience with this salon, which I found to be deeply unsatisfactory and concerning.

Following my treatment, I made several attempts to contact the salon regarding aftercare and healing concerns. These messages were largely ignored. When responses were received, they were brief, dismissive, and ultimately ceased altogether. This lack of communication was particularly troubling given the nature of the treatment and the issues I was experiencing.

The aftercare guidance provided was inconsistent and contradictory. I was verbally instructed in the salon not to wet the area or apply creams, while the written aftercare leaflet supplied by the salon stated the opposite. I sought clarification on this discrepancy and received no response. I followed the written advice provided to me via email, yet my concerns were subsequently disregarded.

As a result of this treatment, I have experienced prolonged healing, healing should be 5-7 days mine took a month for the scabs to come off, scarring, and persistent redness around the eye area. These effects remain ongoing and I am scarred for life. Plus the treatment did not work at all.

I was required to sign consent and disclaimer forms prior to treatment, despite requesting to do so afterward (as it stated on the disclaimer). I was informed that refusal would result in the treatment being cancelled and the loss of my payment. This caused significant discomfort and felt coercive.

During the appointment, the practitioner who was Naz herself and who owns the salon retrieved a plasma laser pen from her personal handbag and proceeded to use it. I found this highly unprofessional and concerning from a hygiene and clinical governance perspective.

When I raised a complaint, the response was not focused on resolving my concerns but instead involved attempts to upsell additional treatments. At no point did I feel that my wellbeing or recovery was prioritised.

I also found comments made by the practitioner regarding other clients’ cosmetic procedures to be unprofessional and inappropriate for a clinical or aesthetic setting.

Overall, I felt dismissed, inadequately supported, and distressed by the handling of my treatment and subsequent concerns. I would not return to this salon and would advise others to go elsewhere!!

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous and the best team!

Fabulous, fabulous, fabulous. The kindest sweetest and funniest team. Love going in here and always feel so looked after, And the results that follow speak for themselves! I always leave feeling (and looking) and million bucks! Love you all so much!

September 1, 2025
Unprompted review
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Reply from London Body Clinic

Thank you for such kind and thoughtful feedback. We’re thrilled to hear you had a great experience and really appreciate you taking the time to share it.

Rated 5 out of 5 stars

Nas is great at what she does

Nas is great at communicating, my consultation was smooth sailing and Nas has been great in answering any questions I have. I’ve had many sessions with Nas for different reasons and each time she has been very reassuring, friendly and professional. You can tell she truly cares about her clients & their well-being which is very refreshing. Would definitely recommend!

December 29, 2025
Unprompted review
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Reply from London Body Clinic

Thank you so much for your incredibly kind words. We’re truly grateful that you took the time to share your experience. Client care, safety, and honest advice are at the heart of everything we do, so it means a great deal to know you felt looked after from start to finish. We really appreciate your trust and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Exceptional service

Exceptional service! Nas is an amazing and very experienced person. It was my pleasure and definitely see you again xx

November 27, 2025
Unprompted review
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Reply from London Body Clinic

Thank you so much for taking the time to leave such a lovely review. It truly means the world to us and the whole team. We’re so grateful you trusted us with your treatment and we’re thrilled you had a great experience 💛

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Rated 5 out of 5 stars

A fantastic experience from start to…

A fantastic experience from start to finish.

The team were highly skilled and reassuring. Looking forward to my next visit

I would definitely recommend!

December 28, 2025
Unprompted review
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Reply from London Body Clinic

We really appreciate your kind words. Knowing you felt welcomed, safe and looked after is exactly what we strive for. Thank you for choosing us and for sharing your experience.

Rated 5 out of 5 stars

What a lovely bunch of people

What a lovely bunch of people. So very helpful and knowledgeable. Would certainly recommend them to other.

December 27, 2025
Unprompted review
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Reply from London Body Clinic

This review genuinely made our day! Thank you for trusting us and for such thoughtful feedback — it means more than you know.

Rated 5 out of 5 stars

I booked a video consultation and was…

I booked a video consultation and was very nervous as I didn’t know what to expect. Naz immediately made me feel comfortable and at ease. I went on to book the Lemon Bottle treatment, and the service was excellent very professional, knowledgeable, I’m really pleased with the experience and the results so far, and I’m looking forward to my second session. I wouldn’t hesitate to recommend this service to anyone considering it 😊

December 11, 2025
Unprompted review
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Reply from London Body Clinic

Thank you for your amazing review. It’s always so rewarding to hear that our care and attention made a difference for you.

Rated 5 out of 5 stars

Botox

I had Botox in three areas of my face and I found Naz to be very professional and easy to communicate with. She listened to my concerns and helped me understand my face and how the Botox will help with each area. 1 week on I can see great results already. I won’t go anywhere else !!

December 20, 2025
Unprompted review
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Reply from London Body Clinic

We can’t thank you enough for your kind words. Reviews like this remind us why we do what we do — we truly appreciate you.

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Rated 5 out of 5 stars

What I like about London Body Centre is…

What I like about London Body Centre is honesty with the treatment you are about to get, all is explained with knowledge…. You are treated tremendously well from the minute you put your foot in no fuss … you coming out beautiful 😍

December 2, 2025
Unprompted review
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Reply from London Body Clinic

Thank you for trusting us with your journey. We’re so pleased you felt comfortable and well looked after, and we’re grateful you shared this publicly.

Rated 5 out of 5 stars

Had a great facial

Had a great facial. Owner replied very quickly to my booking. Facial itself was very relaxing and my skin was glowing afterwards. Definitely recommend.

December 22, 2025
Unprompted review
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Reply from London Body Clinic

Your feedback means everything to us. Thank you for taking the time to leave such a thoughtful and generous review.

Rated 5 out of 5 stars

Just book

Comprehensive consultation and treatment plan. Genuine advice and care. I highly recommend :)

November 20, 2025
Unprompted review
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Reply from London Body Clinic

We’re so happy you had a great experience with us. Thank you for choosing London Body Centre and for your continued support.

Rated 5 out of 5 stars

Excellent experience at London…

I had an excellent experience at London Body Centre. The whole process felt seamless, professional, and genuinely caring from start to finish. The staff were knowledgeable, friendly, and took the time to explain everything, which instantly put me at ease.

The treatment itself was amazing — relaxing yet effective — and I noticed results straight away. The environment is calm, clean, and luxurious, making it the perfect place to switch off and unwind.

I would absolutely recommend London Body Centre to anyone looking for high-quality treatments and outstanding service. I’ll definitely be returning!

December 6, 2025
Unprompted review
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Reply from London Body Clinic

Thank you from all of us at London Body Centre. We truly value your trust and are so grateful you took the time to leave this review.

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Rated 5 out of 5 stars

My experience at the London body centre…

My experience at the London body centre has been absolutely wonderful I haven’t been in a while but the times I have been they have treated me so well look forward to more treatments this year and see the staff again 💖

July 1, 2025
Unprompted review
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Reply from London Body Clinic

It was an absolute pleasure looking after you. Thank you for your kind words and for being such a wonderful client.

Rated 5 out of 5 stars

Best clinic in the south east

I’ve been using this clinic for several years. The staff are the best. They are super super friendly but professional at the same time. It is like coming to see friends. I have had HIFU, Morpheus, lemon bottle….. LOVE LOVE all of them. Nas gives the best guidance. Would highly recommend

October 24, 2025
Unprompted review
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Reply from London Body Clinic

Thank you for such a positive review. We’re so glad your experience reflected the care and standards we always aim to deliver.

Rated 5 out of 5 stars

Initially came across London Body…

Initially came across London Body Centre on groupon and I’m glad I did because I will not stop going back for more. Felt at ease, very thorough and honest. Thank you.

December 10, 2025
Unprompted review
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Reply from London Body Clinic

We’re incredibly grateful for your review. It was a pleasure treating you and we look forward to welcoming you back.

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