I organized my granddaughter’s first solo trip to Europe and wanted to make sure she was met at the airport and safely transported to her hotel. The personal service offered by this company relieved a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
London Heathrow Cars is Heathrow’s largest and most established taxi company, providing reliable, fixed-price transfers across London and the UK since 2004. We serve both business and leisure travelers, covering airports, cruise ports, events, hotels, group transport and sightseeing tours. Based at Heathrow, we offer pre-booked and on-demand pickups from all terminals, with a fleet of standard and executive vehicles driven by licensed, professional chauffeurs. Bookings can be made securely online or by phone, with flexible payment options—pay by cash or any major credit card. With transparent pricing, 24/7 availability and a commitment to punctual service, we’re the trusted choice for local and international travelers.
Regus Building, 450 Bath Road, Heathrow, UB7 0EB, Longford, United Kingdom
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from London Heathrow Cars
I have been using London Heathrow Cars for several years now and every occasion has been characterised by professionalism and timeliness. The vehicles are good quality, the drivers polite and always on time. A full recommendation from me

Reply from London Heathrow Cars
The drivers were great. Friendly and helpful. So were the office staff who had great patience with my many questions. Prices were good with no hidden charges. But it was the drivers who made my trips so relaxed and enjoyable

Reply from London Heathrow Cars
Very good service and attention to detail. My driver was extremely helpful, friendly and courteous and the trip went very smoothly. I would definitely use them again.

Reply from London Heathrow Cars
Our driver arrived on time in a clean comfortable vehicle. Very helpful and friendly and a super smoth journey into London Heathrow

Reply from London Heathrow Cars
I use these guys every time I travel to or from Heathrow and have done for some years now. The cars are always clean and in excellent condition, the drivers are friendly and professional and if you call the office the staff are always polite and helpful. I simply will not use another company.

Reply from London Heathrow Cars
Was very pleased with the service from start to finish. Streamline booking process and notification texts prior to arrival. Drivers arrived on time.
Excellent service and would recommend them.
Thank you.
Excellent service, driver was punctual and knew what he was doing. Arrived at airport with no worries. Very friendly, professional driver. I would absolutely recommended this company.

Reply from London Heathrow Cars
Driver was late and I had to phone office. Only 5 mins in the event but 5 mins early would have been preferable. He drove past pick up address (despite front door being open with cases outside) then seemed genuinely surprised on phone when I asked him to come back to it. Poor route chosen to get to airport and we had to queue for long time. Made flight but glad we had built in some flex…
Fantastic service, great communication. Highly recommend
Showed up on time in difficult driving conditions. Also, reasonable price compared to others.
We booked three trips: LHR to Windsor; Windsor to London; and London to LHR. The first and last were very good. The second was a bit less so. The trip to the airport was very well done, taking only 35 minutes (at 7:00 am on December 24th), with a skillful driver avoiding breakdowns on the motorway. The service is not cheap, but avoiding luggage transfer via the underground and/or bus was worth the expense.
Excellent service! We had a very friendly and efficient driver who was punctual and got us to Heathrow in great time. Highly recommend this service!
Over the top service by the Driver who took us from The Cumberland Hotel to Heathrow airport
Friendly driver. On time. Great vehicle. Everything you could ask for
Great ride Saturday morning. Never used Heathrow Cars before so was new to us. Living so far from Heathrow, we didn’t know what to expect. Driver turned up very early but patiently sat and waited. We left on time and driver was professional, polite and smartly suited.
Excellent Service. I arranged for my son to be picked up from Heathrow and from start to finish the booking staff, the driver Suresh, were all so helpful and polite. The pick up was on time and the driver was brilliant, it was a nice finish to a great holiday. I thoroughly recommend this company and won’t hesitate to use them again. Just to add, they track the flights and adjust the pickups accordingly, which is so helpful. Thank you to all.
Driver was very punctual, and extremely helpful with our baggage.
Cab driver turned up 10 mins late for airport dropoff, told me he had been waiting at the bus stop up the road since 6am!!! Said he didn't have my correct phone number to call me. Office said he was outside my house he wasn't, they said they would get him to ring me, he didn't, was very casual in I was at the bus stop I'm not paying £60 odd for him to wait at the bus stop when I have a plane to catch. Rubbish driver and service was rubbish as well. Don't use them
The driver, Fariha (spelling?), was well on time, patient, made me feel relaxed and not hasty. She drove nicely and smoothly and allayed my worry about airport luggage trolley, i.e. that it was free to use without any need to insert a pound coin to pull it out. She even helped me load my luggage onto the trolley. God bless her and her loved ones.

Reply from London Heathrow Cars
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.