Firstly we had an engagement ring made by lorel, it was exactly what was wanted, no complaints at all. We then needed a wedding ring to fit the unusual shape engagement ring, we contacted Lorel ag... See more
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Review summary
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The necklace was exactly what I’d been looking for. I was a bit concerned buying a high value item online but all reviews were good and I needn’t have worried I was kept up to date by email where we... See more
Company replied
This is the second ring that I have purchased from Lorel Diamonds. As with my previous purchase I was extremely happy with my purchase, the ring is a reasonable weight and the ring is well crafted. T... See more
Company replied
Amazing customer service. Shannon not only answered all my questions but went out her way to advise me on an alternative and worked so well. So happy with my wedding ring and fits perfectly against my... See more
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Company details
Written by the company
Lorel Diamonds specialises in beautiful jewellery including engagement rings, wedding rings and more. View the collection here.
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4.9
Excellent
461 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful diamond ring
Great experience from start to receiving the diamond ring informative, helpful and kept up-to-date at all times. Sizing was perfect too
April 8, 2026
Lovely lady looked after us
Lovely lady looked after us
Very Helpful
love the rings
Rings delivered on time
Would definately recomend and use again
February 11, 2026
It was a gift which fitted perfectly…
It was a gift which fitted perfectly and they loved thank you.
April 8, 2026
Brilliant quality for a good price
Brilliant quality for a good price. Order was delivered on time with good tracking.
April 8, 2026
She was absolutely blown away with her…
She was absolutely blown away with her engagement ring 💍. Diamond was beautiful quality would highly recommend. thank you
March 2, 2026
very quick reliable service.
very quick reliable service, excellent products for a competitive reasonable price, will definately use again.
April 8, 2026
Helpful staff and efficient service.
March 8, 2026
The ring is exactly what we wanted
The ring is exactly what we wanted, and we struggled to find the design elsewhere. The quality is very good. We are extremely pleased.
April 8, 2026
Exceptional quality
Delivered on time, beautifully made and exceptional quality. Very good price.
April 8, 2026
From start to finish Lorel Diamonds…
From start to finish Lorel Diamonds gave me a 5star service. The price level is also excellent.
April 8, 2026
Great Quality and Service
Easy to find the exact cut and ring style I required. Very good price, once purchased delivery was quick and packaging was discreet. Would highly recommend for those that are looking to pop the question
April 8, 2026
Highly Recommend
I could not rate Lorel Diamonds highly enough! The service from start to finish was above and beyond. The craftmanship of the rings I purchased was simply stunning. Unfortunately, I had some difficulties with sizing (no fault of the company) and everyone was so kind, patient and helpful throughout the entire process. Thank you so much for all your time and energy. I am so thankful to you. It was a pleasure purchasing from your company.
April 8, 2026
Reply from Lorel Diamonds
Hi Claire,
Thank you for your kind words and lovely review!
We’re truly grateful for your feedback and are delighted to hear that you had such a positive experience from start to finish. Knowing you found the craftsmanship of your rings stunning means a lot to us.
If there is anything we can help with in future please do get in touch!
Kindest Regards,
Shannon
Expensive
Communication was good. Ring arrived in an enormous box; rather over the top!
Ring was smaller than expected, so I would say it was over-priced.
April 8, 2026
Reply from Lorel Diamonds
Hi Jane,
Thank you for your feedback,
We’re glad to hear communication met your expectations. Our packaging is designed to ensure all items arrive safely and securely.
In terms of the ring size, we do offer this design in different carat sizes, which can vary the overall appearance.
If you need any further assistance, please don’t hesitate to get in touch — we’re always here to help.
The necklace was exactly what I’d been…
The necklace was exactly what I’d been looking for. I was a bit concerned buying a high value item online but all reviews were good and I needn’t have worried I was kept up to date by email where we were at and when delivery was going to be. All round excellent, highly recommend
April 8, 2026
Reply from Lorel Diamonds
Hi Gill,
Thank you for taking the time to leave a review! We really appreciate that.
It's wonderful to hear that the necklace was exactly what you were looking for. We completely understand that purchasing a high-value item online can feel daunting, so it’s especially reassuring to know you felt confident and well-informed throughout the process.
Thank you for your recommendation and for choosing Lorel Diamonds!
Best Wishes,
Shannon
Everything was perfect
Everything was perfect. The ring is beautiful, it arrived on the day I was told it would. It was extremely well packaged and everything was perfect. Thankyou.
April 8, 2026
Reply from Lorel Diamonds
Hi Brenda,
Thank you for your lovely review!
We’re delighted to hear that everything was perfect and that your ring arrived exactly as promised.
If there is anything we can help with in future please get in touch.
Best Wishes,
Shannon
Always deliver on time beautiful…
Always deliver on time beautiful jewellery my wife loves everything I buy from you
April 8, 2026
Reply from Lorel Diamonds
Hi David,
Thank you for your review! We really appreciate that.
It's wonderful to hear that everything you’ve purchased has been loved — that’s the best compliment we could ask for.
If there is anything we can help with in future please do get in touch.
Kindest Regards,
Shannon
Impeccable service
Impeccable service! Nothing was too much to ask. I ordered my wedding band from Australia. Didn't get to try it on however Lorel had a engagement ring similar to mine so I was provided photos to assist in how it would look. I was extremely happy with the end result and turnaround time was 3wks, from order to delivery! Highly recommend.
March 9, 2026
Reply from Lorel Diamonds
Hi Nicole,
Thank you for your lovely review!
We’re absolutely delighted to hear that you had such a positive experience ordering your wedding band all the way from Australia. It’s great to know the photos we provided helped give you confidence in how the ring would look alongside your engagement ring.
We’re so pleased you’re happy with the final result!
If there is anything we can help with in future please do get in touch.
Best Wishes,
Shannon
Fabulous customer service
Fabulous customer service. The team were really helpful answering all my questions about ring styles and helping me to get a ring that fit around my engagement ring. Ring I ordered is gorgeous, really high quality and fits perfectly.
February 24, 2026
Reply from Lorel Diamonds
Hi Beccy,
Thank you for your review!
It's great to hear that our team could help you find a wedding ring to sit with your engagement ring! It's even better to hear you're so happy with your ring.
If there is anything else we can help with in future please do get in touch.
Kindest Regards,
Shannon
Fabulous
Fabulous !
Perfect fit , lovely quality , presentation outstanding and service excellent .
April 8, 2026
Reply from Lorel Diamonds
Hi Julie,
Thank you for your review!
It's lovely to hear you're happy with your ring! It was our pleasure to create that for you.
If there is anything else we can help with in future please do get in touch.
Kindest Regards,
Shannon
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