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LoveBook Reviews 86,940

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TrustScore 4.5 out of 5

4.6

Gift Shop
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Review summary

Created with AI, based on recent reviews

Looking at 1,317 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as a fantastic and personalized book with excellent quality. People appreciate the extensive customization options, making it easy to create a unique and meaningful gift. The user experience is frequently praised for being easy and intuitive, with many highlighting the smooth design process and the ability to save progress. Delivery service is also consistently noted as fast and efficient, with books often arriving earlier than expected and well-packaged. However, some customers also mentioned issues with their orders. A few people experienced problems with the physical quality of the book, with pages falling out or not being properly attached to the cover. There were also instances where delivery times were not met, even when expedited shipping was paid for, leading to disappointment, especially when the book was intended as a gift for a specific date.

What people talk about most

Product

People report positive experiences with product. Customers are delighted with the quality and personalization... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the books as perfect, beautiful, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and extensive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

Users describe ambiguous interactions with order. While some customers praise the fast delivery, receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My only complaint is that we can’t upload pictures. Otherwise, it’s a fantastic and personalized book. I do one at the end of every year highlighting things that made us laugh, achievements and other... See more

Rated 5 out of 5 stars

I ordered this love book for my wife, and it turned out even better than I expected. The quality is excellent, the writing is beautifully done, and every page feels personal and meaningful. It’s a per... See more

Rated 5 out of 5 stars

I always have a great experience with LoveBook! They NEVER disappoint! They're books are extremely well made and so personal! You can get really creative with the design options available for s... See more

Rated 5 out of 5 stars

I had a really good experience with LoveBookOnline. The book arrived earlier than expected, which was a nice surprise. There are so many options to choose from, and everything is customizable, so yo... See more

Company details

  1. #37 of 115 best companies in Gift Shop
  2. #13 of 62 best companies in Book Publisher
  3. #7 of 27 best companies in Book Store
  4. #5 of 14 best companies in Childrens Book Store
  5. #44 of 101 best companies in Hobby Store

Written by the company

LoveBook™ began as a simple idea—a handmade notebook listing all the reasons why one guy loved his wife. The gift was a hit, giving birth to the first "LoveBook". Rob Patterson knew that his wife adored the book, but would anyone else? That's where John Baranowski, Kevin Zalewski, and Chris Sonjeow came in. They all saw the potential of the present to help people connect with their loved ones in a meaningful way. Working 9-5 at a manufacturing company, the guys met after work each night to refine the platform meant for the masses. It wasn't until May 2010, when they were contacted by The Today Show to be on a gift segment with Kathy Lee and Hoda, that the guys knew this was something special. After that, the idea blew up. They were able to quit their day jobs and hire two graphic designers. Fast-forward to 2016, and the company has had major growth, and has hired 9 employees (and growing each year). ​What started as a little side gig, LoveBook is now a major contender in the gift category, going up against flowers and chocolates (to name a few). John, Chris, Rob and Kevin are not quite the Beatles, but this fab four still believed that all you need is LOVE…and a little determination.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87K reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Easy to use

Easy to use, was a little expensive to have it in the uk but it turned up on time and the quality was as expected, would definitely recommend

December 4, 2025
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Rated 1 out of 5 stars

If I could possibly give zero stars

If I could possibly give zero stars, I would. Your team is saying that u s p s has my item that I spent almost one hundred dollars on for a christmas gift. And USPS is saying that they have never even received the item. You guys are a scam.

November 25, 2025
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Rated 5 out of 5 stars

Great present for you loved ones

I ordered this love book for my wife, and it turned out even better than I expected. The quality is excellent, the writing is beautifully done, and every page feels personal and meaningful. It’s a perfect way to collect our memories and celebrate our story together. My wife loved it, and we had so much fun going through it. Highly recommend this for anyone who wants a thoughtful and heartfelt gift.

November 19, 2025
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Rated 5 out of 5 stars

Great Christmas Present for My Wife

I had an overall great experience with LoveBook. Creating the book was easy, and it's nice that I can save my progress and come back later. I was able to do most of it on my phone. Shipping was quick. The product looks great. Thank you!

November 19, 2025
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Rated 5 out of 5 stars

Our story

Was easy to create hard cover book is well done, colours bright. I’m sure my husband will love it!

November 25, 2025
Rated 5 out of 5 stars

So beautifully made

So beautifully made, great quality paper and hard cover , the pages are soft but very good quality. A very beautiful and unique gift.

November 23, 2025

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