Lovelyfloraworld Reviews 

43,315
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 421 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that placing orders on the platform is extremely easy and straightforward, highly appreciating the smooth website process along with very prompt order confirmations. Many people also genuinely appreciate the remarkably fresh and beautiful condition of the flowers upon arrival, which consistently bring joy to recipients for various special occasions. However, some customers also noted frustrating issues regarding significantly delayed deliveries, alongside receiving damaged, wilting, or completely dead flowers on several occasions. Reviewers expressed deep disappointment when their selected delivery dates were treated merely as flexible guides, ultimately leading to missed special events and poorly managed timelines.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, reflecting a clear split in customer experiences. While many... See more

Product

People report ambiguous experiences with product, as customer opinions are heavily divided regarding quality... See more

Order

Users describe ambiguous interactions with order, highlighting a stark division in their experiences. While... See more

Quality

Customers had ambiguous experiences with quality, reflecting strongly divided opinions. Many reviewers... See more

Service

Clients share ambiguous opinions on service. While many customers praise the fantastic prices, beautiful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Did email almost 2 weeks ago when I was dissatisfied but no response which was disappointing. I have used them lots and normally great but this bunch of flowers didn’t look anything like the picture a... See more

Company replied

Rated 3 out of 5 stars

The flowers were lovely. Once they were received... Paid for next day delivery however, once given to royal mail they then put on within 24 hours. . So in total it was more like 38 hours later from or... See more

Company replied

Rated 4 out of 5 stars

Well informed delivered on correct day before time one or two flowers bit bent and looked ABIT dead other than that my mum was happy with surprise delivery

Rated 4 out of 5 stars

I ordered flowers late on 10August but when you look at the delivery address and post code in Woodbridge it gives my post code in Reading after the post code for where it should be going. Royal Mail l... See more


Company details

  1. Flower Market

Written by the company

ABOUT LOVELYFLORA WORLD LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFloraWorld a smile is just a bouquet away. www.lovelyfloraworld.com/Reviews/ 100% Smile guarantee, If Not We’ll Make It Right And Replace The Bouquet!Make someone Happy Today, Send Them Some Flowers Bouquets From £11.99 Flowers For All occasions - Cheapest Florist LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFlora World a smile is just a bouquet away.


Contact info

3.2

Average

TrustScore 3 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(43,315)

400 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Flowers arrived 2 days after I asked…

Flowers arrived 2 days after I asked for it to be delivered, dont offer a Sunday delivery if you dont actually do it, plenty other companies would, covered in black mould, the heads falling off, wilted and brittle and my fiancee absolutely disgusted, literally just thrown them away, complete waste of money, "customer services" shown absolutely no compassion or even offer an alternative. Absolutely shocking service. Save yourself some hassle and buy locally and support a company that understands the meaning behind flowers

July 21, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Flowers were ordered they took 6 days…

Flowers were ordered they took 6 days to arrive, they looked nothing like the photo. some of the flowers were shrivelled up. There was no water in the wrapper. When I contacted them and sent photos i was informed it met their standards. I have never sent a negative rv on any company. This was a gift for my mum. I found the whole experience upsetting. I hope it doesn't happen to anyone else

July 21, 2026
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

They sent a different arrangement to order

Not the best company to deal with. Ordered some birthday flowers for my wife with yellow roses. Mmm got sent red roses with a different arrangement of smaller daisy type flowers. Not what I ordered. So emailed them to be told if we dont have them we send different flowers. Not the best will probably only last a few days. Won't use again

July 13, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

If i could give zero i would

If i could give zero i would. Didn't deliver the flowers, chased after a days and didnt get a reply for a week. I emailed them asking not to send and to cancel order as had to get elsewhere. They then sent flowers. I refused delivered and demanded a refund. They said they had refunded me and yet again they lied and I had to chase them to refund me again and threaten with charge back. Scam company. Avoid!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing again and again

Absolutely amazing again and again, my mum loves receiving flowers from lovelyfloraworld for special occasions and for just letting her know we love her. They come well packaged on time and are always fresh and beautiful, she always says after every delivery the house smells lovely. So thank you for helping me make my mams day.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Expressions bouquet

I ordered an Expressions bouquet for my friend to help cheer her up a bit as she's been going through so much the past couple of years. When she saw it she saw the bouquet she was so pleased with it & couldn't thank me enough as she said it was really beautiful. I have used this company before & never been disappointed.

July 2, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look