Love Your Postcode ® Property Group Reviews 

885
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely friendly, welcoming, and always ready to offer professional guidance and dependable support throughout the entire property journey. People genuinely appreciate the exceptionally smooth, efficient, and stress-free service when searching for new homes or managing existing rental properties. Some reviewers were not happy with the overall communication and felt that arranging viewings could occasionally lead to wasted time and energy. Consumers also mentioned facing frustrating difficulties when trying to secure prompt callbacks and dealing with unexpected questions during property inquiries.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that the team is friendly, professional, and... See more

Service

People report positive experiences with service, highlighting kind staff, smooth processes, and timely... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the team ensures a smooth and quick... See more

Location

Customers had positive experiences with location, mentioning properties at Tatbank Road in Oldbury,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you once again for accepting our application on North Street Dudley. The viewings had over 10 families attending. We were selected over everyone even though our history was patchy.... See more

Company replied

Rated 5 out of 5 stars

Met with Japz and bobby at a beautiful property, japz showed me the whole property explained the area and everything with detail, it was a really fond memory meeting Bobby Paji who I am a real fan o... See more

Company replied

Rated 5 out of 5 stars

My previous tenant just left no notice, 2 months rent not paid.House very dirty I was recomended to go to We Love your postcode, they sorted everything the arrears the minor damage even the cl... See more

Rated 5 out of 5 stars

Had a great experience with LYP. We purchased a beautiful 2 bed apartment and just completed today. Manny, Bobby and Catalina have helped me so much to get this property and have no hesitation in reco... See more

Company replied


Company details

  1. Real Estate Agents
  2. also in
  3. Apartment Rental Agency
  4. Property Management Company
  5. Real Estate Agency
  6. Short Term Apartment Rental Agency

Written by the company

Love Your Postcode a top tier 1% multi-award winning property group has simplified the way people sell, buy, rent & manage property since 2009. We are renowned for creating and developing driven and ambitious professionals. The company's mission is to set the standard in estate agency through exceptional service, local expertise, and innovative marketing that delivers superior outcomes for buyers, sellers, landlords, and tenants. Love Your Postcode focuses on delivering sales, lettings, property management, and relocations through hyperlocal expertise, high-intensity marketing, and tech-enabled lead generation. The company emphasizes customer focus, local expertise, marketing excellence, integrity, and continuous innovation, supported by investments in CRM, listings, and valuations. We also place a strong emphasis on social mobility and diversity, reflecting in their community partnerships and operations. Our people are key to our success. We are not just passionate about training people on how to sell and let properties, we are passionate about people development, both personally and professionally. That's why the average tenure of senior managers at Love Your Postcode is over a decade each. For many of us, moving house can be a stressful process that requires the most trusting and open of relationships. Love Your Postcode business model is built upon our values of honesty and integrity and we work hard to ensure that everything is done with total transparency. As a rapidly expanding business we are committed to finding ways of reducing our environmental impact and carbon footprint. We endeavour to be considerate within our local communities, as well as looking at the bigger picture. As a local business, we have a responsibility to the communities in which we operate and one of the most enjoyable parts of our job is meeting our neighbours and getting involved with local events. Freephone 0800 862 0870 or email sales@loveyourpostcode.com or visit us at 86 Birmingham Street, Oldbury B69 4EB


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(885)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very positive experience

Very positive experience with Love Your Postcode. The staff were extremely friendly and they helped me understand the property industry. I couldn’t recommend this agency enough !

June 2, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Geena

We love your feedback. Not expecting it at all.

Wishing you well.

Adam & Dylan

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Rated 5 out of 5 stars

The best every for our family

The best. The staff are very friendly and welcoming to my whole family. Many years of being helped by this business.

Thank you Dylan & Sophie.

June 2, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you. Here's to another ten years.

Sophie of Love Your Postcode
Property Management

Rated 5 out of 5 stars

Really good service

Really good service. Hassan and Dylan have been great when it came to my first rental property, everything went smoothly and the process was very quick too! The rent was fair which drew me to the property. I recommend Love Your Postcode to anyone!

May 28, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Zahra

It's been lovely working with yourself.

Hassan & Dylan

Rated 5 out of 5 stars

Always a brilliant experience with Love…

Always a brilliant experience with Love Your Postcode. I have been a landlord with them for years. As a landlord they always ensure that my concerns are addressed. Dylan and Bobby are excellent boasting amazing knowledge in the property industry!

May 19, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you.

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Rated 5 out of 5 stars

Great help with finding a property

Great help with finding a property, were very useful when asking questions and queries. Would recommend these guys for renters and students fresh out of university as they gave us a great chance to start renting as working people!

May 18, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

You're welcome.

Hannah

Rated 5 out of 5 stars

Thank you Keira

Thank you Keira.

So nice to have you back as my property account manager after 13 years.

You have been missed my dear.

May 13, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you for your kind words.

It's good to be back.

Keira

Rated 5 out of 5 stars

Great service as usual by staff at love…

Great service as usual by staff at love your postcode dealt with a few minor repairs for me in nice timely manner great company to deal with

May 8, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Chris

Thank you

Rated 5 out of 5 stars

13 years with Love Your Postcode

13 years with Love Your Postcode. Excellent management and professional care.

276 Tatbank Road Oldbury B68

May 2, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Dear Ajit,

Thank you for you honest feedback.

Wishing you well for the future.

Bobby Singh Esq

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Rated 5 out of 5 stars

Great Team with efficient turnaround.

Had a viewing for rent on a new open flat, the turn-around was fantastic and every member of the team were wonderfully helpful throughout the entire process.

May 7, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Jack

Rated 5 out of 5 stars

Brilliant experience with Love Your…

Brilliant experience with Love Your Postcode. The team is very friendly and always willing to help in any way possible! 100% would recommend!

May 7, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

Rated 5 out of 5 stars

Great experienced with Love Your…

Great experienced with Love Your Postcode. Dylan was really helpful and polite in assisting me and the service is top quality. I have had a great time renting with this group.

May 2, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Winnie

We are delighted to receive positive feedback for Dylan who has just accepted a full time position with our Group.

We always invest in training all staff.

Catalina

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Rated 5 out of 5 stars

Friendly and reliable

We’ve rented our apartment in Birmingham with Love Your Postcode for nearly 4 years, and LYP have been very helpful, sorting out any problems and fixing things when we needed. A friendly and local team.

April 24, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Afternoon Lewis

Thank you for a wonderful 4 years.

Wishing you well for the future.

Keira

Rated 5 out of 5 stars

If you’re looking for expert advice on…

If you’re looking for expert advice on your property needs than do not hesitate to use Love Your Postcode. Popped into the office and met Manny who helped me understand how I can get onto the property market. Great service and help from the whole Team.

April 13, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

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Rated 5 out of 5 stars

Amazing experience with Love Your…

Amazing experience with Love Your Postcode. Dylan and the staff were really friendly and helped me with my property search. Would definitely recommend!

March 31, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Sarnagat

Thank you for your honest feedback.

Team LYP

Rated 5 out of 5 stars

I visited Love Your Postcode for technical guidance

I visited Love Your Postcode for the second time to ask Bobby Singh for some technical landlord advice while managing a property myself. Even though I’m not a customer of the agency, Bobby has always gone out of his way to offer valuable support.

On one visit, I also witnessed Bobby helping a member of the public who was deeply distressed after someone fraudulently withdrew money from his bank account. The individual had already contacted his bank but was still struggling to get the issue resolved. Bobby kindly stepped in, helping him contact the bank and offering the support he needed to try and resolve the situation.

Throughout my visits, all the staff have been incredibly welcoming and accommodating. I truly believe Bobby is an asset to the community—he’s a wonderful, dependable hub of support.

March 30, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Nav,

Thank you for your kind words.

We will pass this on to our CEO.

Edward & Jap

Rated 5 out of 5 stars

Had a great experience with LYP

Had a great experience with LYP. We purchased a beautiful 2 bed apartment and just completed today. Manny, Bobby and Catalina have helped me so much to get this property and have no hesitation in recommending Love Your Postcode.

March 30, 2026
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

It's been great to assist you with both the purchase and rental of your new acquisition at The Hub Stone Street Oldbury.

Dylan

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