Anyone that isn't internet savvy or would rather 'leave it to the travel agents' needs to try Lowcostholidays.com.. Straight forward directions on flights.. Which airport is the cheapest? Accommodatio... See more
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See what reviewers are saying
Phoning up and getting help from Alison made booking an absolute doddle!! She was so helpful and suggested some things I hadn't considered and pointed me in the right direction for my requirements. T... See more
Company replied
Tried a few cheap online holiday sites for a last minute get away! Well I had hell... Saw unbelievable prices until I phoned and heard about the extras the flight times the transfers etc etc! I... See more
Company replied
I gave you 5 stars as it was the only way I could comment on this situation. I could not believe it when this e-mail arrived - yesterday Low Cost Holidays went into administration an you are asking me... See more
Company details
Information provided by various external sources
Over two million customers travel to a range of beach, city and ski destinations with lowcostholidays every year. We provide thousands of fantastic value holidays for everyone; whether you’re looking for a romantic city break, fun filled family holiday, exotic escape or a 5* luxury getaway.
Contact info
United Kingdom
- onlineanswers@lowcostholidays.com
- www.lowcostholidays.com
5.0
Excellent
21K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Malta
Easy and straightforward to tailor your holiday to exactly what you want!
July 15, 2016
Unprompted review
Reply from lowcostholidays
Hi Masuma,
I'm truly glad that you found with us exactly what you were looking for. Thank you for the 5 stars.
Have a lovely time in Malta!
Kind regards,
Kasia
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Cheapest price!
Did a comparison on trip advisor and this was the cheapest price by far. Also took advantage of the 5% quidco cashback which tracked straight away! No problems at all and good service!
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Dee,
That's great to hear that you found us competitive and the deal we gave you lived up to your expectations.
Wish you an awesome holiday!
Kind regards,
Kasia
Dream holiday to Florida
The website appeared easy to use and before long we had found our dream holiday to celebrate my wife's 50th. Unfortunately due to a glitch, the site wouldn't allow me to complete the booking. I called the number, as requested, and eventually after a 5 minute wait was answered by a very helpful lady called Holly. We went through the booking but there was a problem and she needed to talk to a supervisor so I was put on hold. Ten minutes later, I was cut off. Eventually, she called me back and it appeared that the holiday had increased in price, but only by about £30, so we booked.
This all sounds negative, but taking into account the economic situation of Brexit and the currency market going mad, the people at Low Cost Holidays were honest and extremely helpful and we would use them again.
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Ian,
Firstly, I'm sorry for the difficulties you've faced during the booking process. We always care to provide the highest quality of service for our customers and I'm truly glad that you appreciate our tries. Thank you for sharing your feedback with us and I hope you'll bring a marvellous memories back home!
Warm regards,
Kasia
I would highly recommend this company
Easy to book and understand, very clear and prompt service. Would definitely book again
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Mark,
I'm truly glad that you found our service excellent. Can't wait to welcome you back again in the future.
Wish you a delightful time away!
Kind regards,
Kasia
Alls good
In just a few clicks we booked a holiday the site was easy to use
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi there,
That's great to hear that booking with us was a smooth experience for you.
Have a wonderful holiday!
Kind regards,
Kasia
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Really quick and easy
The choice was great, selecting the right dates was incredibly simple and the range of hotel options was brilliant. Very happy.
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi there,
That's fantastic to hear that you appreciate our offer and the booking process went for you without any hassle.
Have a lovely trip!
Kind regards,
Kasia
BRILLIANT
I was highly impressed by the attention to details of the website, l have no hesitation in recommending the website to friend and family
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi there,
That's great to hear that you found our website user friendly. Thanks a million for the 5 stars!
Wish you a fantastic time away!
Kind regards,
Kasia
Reply from lowcostholidays
Hi there,
That's amazing to hear that you enjoy the way my colleague helped you with the date change.
Have a fabulous trip!
Kind regards,
Kasia
Every time I have booked through low cost holidays I have been very happy
My experience with low cost holidays has been a the best one ever. I will always be happy to book with them you get what you pay for and more.
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Brian,
I'm pleased that you appreciate your experience with us. Thanks a million for such a lovely review.
I hope you'll bring a delightful memories back home!
Kind regards,
Kasia
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Easy steps to booking a holiday
Great step by step way of booking a holiday to suit your own needs
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Lee,
That's wonderful that our offer met your expectations.
Wish you an incredible time away!
Kind regards,
Kasia
grate prices at low cost *****
This will be are 5th holiday with low cost holidays we've never had any problems or complaints with hotel flights or transfers grate prices and easy to book recommend to friends all the time
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Karen,
That's great to hear that you appreciate our service. Many thanks for the 5 stars and the recommendations.
Wish you a lovely trip!
Kind regards,
Kasia
booking
Easy booking good value have travelled withlowcost to laz,orotte excellent accomadation as described booked again r nuttall
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Raymond,
I'm pleased to hear that your Lanzarote holiday was a pleasant experience for you and you've decided to choose us again.
Wish you an unforgettable time away!
Kind regards,
Kasia
Simples !
Haven't been on the holiday yet but the process was dead easy to use and the holiday appears to have been a steal . We will see.
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi there,
I'm glad that the booking process went for you smoothly. Thank you for sharing your feedback with us.
Have a marvellous trip!
Kind regards,
Kasia
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Satifsyingly simple way to book your holiday at the best possible price.
We have used LowCostHolidays for the last few years, and are number one place to go if we want to get away.
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Matthew,
That's fantastic to hear that our service didn't meet your expectations. Thank you for choosing us again.
Wish you an incredible time away!
Kind regards,
Kasia
Reply from lowcostholidays
Hi there,
That's great to hear that your first experience with us went so smoothly for you.
Have a fabulous holiday!
Kind regards,
Kasia
0 Stars - first time i've booked with Low Cost Holidays and will be the last!
I booked hotel accommodation at the Il Palazzin hotel for 27.08.16-04.09.16 in Qawra, Malta then received an email a week later saying there had been a "glitch" and the booking with the hotel hadn't been made. I spoke to customer services who were of no help whatsoever and were basically laughing at me and just kept telling me to accept a refund and saying they had no alternative accommodation for these dates available, however they were still offering the same accommodation I booked for the same dates and still are (as at 14.07.16) for an extra £400.00 cost. It seems that they take bookings and then if they get a lot of interest they cancel people's bookings where they've paid less, very shady indeed. Beware!
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Beverley,
I'm truly sorry to hear what has happened to you. I can imagine it's causing you an inconvenience, however I can assure you this is not our standard practise. We aim to provide the highest level of customer care and only on a very rare occasion like this system glitch we're unable to confirm the reservation. We do our best to look for some suitable alternatives, unfortunately in this case there was nothing else apart from a full refund that can be offered here.
Also, I apologise for your confusion caused by the deal which is still available on our website. We work on a live system and prices visible are the current one - during the high season they may fluctuate pretty quickly.
I see we've already processed with a full refund for you and I hope you'll receive it shortly. Please accept my sincere apologise for your disappointment with our service.
Kind regards,
Magda P
Reply from lowcostholidays
Hi Susan,
That's great to hear that you found our website user friendly.
Wish you a wonderful getaway!
Warm regards,
Kasia
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Last minute booking
Last minute booking - no hassle and cheapest around.
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hello Sat,
Fantastic! It makes me pleased to know that everything went to plan. Have a delightful time away!
Kind regards,
Magda P
Holiday price
Easy to do the booking. But was very disappointed to receive a notification after booking from another provider and this was £200 approx cheaper. Through lowcost holidays was suppose to be just.....
July 14, 2016
Unprompted review
Reply from lowcostholidays
Hi Maureen,
Thank you very much for taking your time to contact us here. I'm glad out booking process went with no hassle, however I'm sorry to know that you haven't found our deal the most competitive one. We try very hard to provide our customers with attractive offers and I sincerely apologise we didn't meet your expectations.
I hope regardless of this, you'll have a lovely stay.
Kind regards,
Magda P
Excellent
We have booked with low cost holiday for the last 4 years and have never been disappointed with the holiday, very good value for money, the price you see is the price you pay they don't add money on at the end, would recommend them.
July 14, 2016
Unprompted review
Reply from lowcostholidays
HI Patricia,
I'm pleased to hear that you're our loyal customer and all your holidays with us went smoothly. Thank you for your review and recommendation.
Have a lovely getaway!
Kind regards,
Paula
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