Lowell Sweden Reviews 239

Rude staff and incredibly unprofessional

Dealing with Lowell Inkasso has been one of the worst experiences I’ve ever had with a company. Their communication is confusing, inconsistent, and often feels deliberately intimidating rather than helpful. Instead of trying to solve problems in a fair and professional way, they come across as pushy, uncooperative, and completely uninterested in treating people with dignity.

Getting straight answers from them is nearly impossible — every call or letter seems to contradict the last one. They make a stressful situation even worse by failing to explain things clearly or show any flexibility. It honestly feels like they thrive on making things more difficult instead of helping people resolve their issues.

If you can avoid dealing with them, do so.!
I would not recommend this company to anyone

legalised robbers.
They forced me to pay a bill that was payed for already, not once but 3 times. All the proof was provided, once they received the payment they stopped answering any messages or emails. A bill that was 10 sek, I payed 400 sek for in total thanks to these robbers.

Pure scam
Always ask them for details of original lenders. Most times they can't. Also ask for proof of signed contract you have with them .They can't. So you have no legal dealings with Lowells, Intrum Or any other names of so called debt collectors they are scammer! If you do get name of original lender. Contact them. And you will see that Lowell do not own the loan. Deal with original lender ignor Lowell etc.

Calling them legalized robbers is an understatement. They requested that I pay 393kr for a debit that I had already paid on June 19. I went ahead and paid the 393kr because they threatened to report my details to Kronofogden (Sweden's unpaid debt register) unless I settled the amount. About a week later, I received a reimbursement of 293kr, which is 100kr less than what I had paid. As if their actions weren't already enough (sending a reminder for a debt I had already paid), they also sent me a reimbursement of 293kr, but I'm required to pay additional service charges (70Kr) to unlock the overdraft check.

Despite the fact that I had settled the debt before the company I owed sent a letter to them to collect the so-called "unpaid debt," their negligent employees sent me a duplicate invoice complete with a threatening message. When I engaged in a chat with their customer service representatives, they dodged my questions. And guess what? They informed me that I must pay the price for their colleagues' negligence. They meticulously collect every coin, imposing fines and interest if you miss even a single day. But, heaven forbid, when they make a mistake, you're left to fend for yourself and face the consequences.

Look at the reviews it's 1 star or 5 stars
the are no 3 or 4 star reviews so how can the
5 star reviews be real.

My rating is less than stars i gave.
Here is a bank to bank situation where My loan is transfered to Lowell. Knowing that you onlybhave loan remaining for 36months. When you ask the explanation from Lowell staff if its the same case, now they recalculate putting additional interest and having you pay same monthly as your previuos bank but Lowell double tje years. In summary you pay double in lonher years.
Totally a scam company. 5x tjumbs down.

Disgusting blackmailing company who don't offer any assistance with rude telephone manner and people eating down the phone as their talking to you .

They use a shocking company called overdales. Absolutely useless with both communication and basic technology. Had the cheek to demand I tell them every step of a complaint I’m making to the ombudsman. Acknowledged in writing the issues but did nothing about it and barely apologised. Said they take pride in being professional and yet they can’t even set up a website properly. They also “couldn’t find” the £200 I had paid, according to the records they kept I had paid £0 and defaulted in 1900. Be very careful if dealing with them, they are doing good something dodgy that’s for sure.

3 types of invoices, different accountnumber everytime, are they serious???

In nature and life there are scavengers...and in both they just do a disgusting job and think it is good business.

They keep harrasing me about a debt I know I paid off through Harrington brooks and Gregory Pennington which I have told them repeatedly and they choose to completely ignore!

Pure scam, tried their luck to fool me with their letter stating a debt to the Chinese Very clothing hub. Worrying is that they have my details and attempted to get more from me. They apologized and promised to investigate fraudulent claim but never got back to me again. Be aware!

Absolutely a scam. Trying to collect for SSE. I spoke to SSE and they have records or dealing with Lowell or the debt they are claiming

Impossible to give one star but I suppose the staff I spoke to were polite.
However, the “debt” they claim I have with them is from an energy company where we have a final statement showing that we were in credit and refunded. The account number they say is from that company is completely different to the one on our statement and I spoke with the energy company who confirmed we do not have any outstanding debt, that they don’t deal with Lowell and if we did have debt they would chase it themselves. An absolute scam, I have no idea how they get away with it and feel sorry for the vulnerable people who they scare into paying it. Please don’t give them a penny of your money.

Had these guys adding account onto my credit report that arent mine! Have around 7 on my credit report, Most that are 7 years old and still showing and again are not mine. Been trying to fight this for years and absolutely no help given!! They just added two more that again are not bloody mine!!!! Im bloody suing this company!! Remove them now!!

It’s a nightmare to get in contact with this company couse even if you pay They may mistakenly send the same invoice with extra charges, poor way of handling issues only interested in earning from peoples pockets ,they mistakenly sent an invoice two times, i received an mail from them wanting me to provide acount details for paying since then 4month now it seems like they even don’t check the email, so embarrassing

All the Agents are rude put a few complaints in they always go in favour of the Agent complete tossers

Can't put no stars. Because you can't.
Don't answer any text or calls from them. Or Any letters. Send them back to them.
They will hassle you all the time because they have nothing better to do. Lazy bunch of cocks Sitting in an office filling there fat faces. Me myself are about to take them to court about there way they have upset my wife. With nothing but bullying and harassment about a paid bill. And still sending there poo out.

Terrible company to use they didn’t do there job i had to contact them to get a update and when they did awns the phone the solicitor couldn’t login to the computer after 10mins she finally worked out how to login and couldn’t give me an update and said she would ring bk she sounded like she had a a few alcoholic drinks at lunch time terrible service terrible company stay well away from this company