Low Energy Supermarket Reviews 

657
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers had a great experience with this company, frequently highlighting exceptional value and reliable service. Customers consistently praise the detailed website descriptions, highly affordable prices, and prompt shipping times across a wide variety of useful household goods. Buyers note that ordered items arrive securely packaged, match online photos accurately, and perform their intended functions perfectly for home projects. However, some people mentioned experiencing frustrating delivery delays, receiving completely incorrect items, or facing unexpected and troublesome courier issues. A few consumers also noted recurring problems with missing components in their packages alongside entirely unresponsive customer support when seeking assistance.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive promptly, work as described, and... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting divergent experiences. Many consumers... See more

Service

Customers consistently note positive experiences with service, highlighting speedy, reliable, and... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and affordable costs... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with functional items that arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a shower head that worked on the very simple venturi principle. This company had one at a competitive price . Delivered promptly and well packaged Seems to work well when tested at a low... See more

Rated 5 out of 5 stars

With Winter approaching, it was time to replace some of the perished seals around doors and windows. Found this company on the internet selling a product I have used 10+ years ago - a self adhesive a... See more

Rated 5 out of 5 stars

Ordered a 16”x6” “ Chimney Sweep” via eBay for a 7”x3” rectangular letter box size flue. I thought it was going to be too large but it actually does the job perfectly. Being made of sheep’s wool it ac... See more

Rated 5 out of 5 stars

Item arrived in good time and was exactly as described and exactly what I needed to do the job i.e draft proof the join in the middle of my double front door. I had fitted the fine filliment type prev... See more


Company details

  1. Online Marketplace
  2. Energy Equipment and Solutions
  3. Insulation Materials Store
  4. Lighting Store
  5. Outlet Mall
  6. Solar Energy Equipment Supplier

Information provided by various external sources

Low Energy Supermarket is stocked with LED lights, timer switches, and other energy saving products. Order today to start saving money & energy!


Contact info

4.2

Great

TrustScore 4 out of 5

657 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(657)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Led drivers

Ordered some led drivers,drivers are. good quality and cheap prices also very fast delivery.Would order from here again.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Have use the company for a couple of years now, excellent product, price and service. Can't really say anymore.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Draft excluded

Item arrived in good time and was exactly as described and exactly what I needed to do the job i.e draft proof the join in the middle of my double front door. I had fitted the fine filliment type previously but on a sunny day the light streamed through. I removed and fitted the rubberized tube provided by Low Energy and as it's a sunny day the evidence of the seal is like day and night. Where there was light, it was no more and therefore better draft excluding.

October 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service and product

With Winter approaching, it was time to replace some of the perished seals around doors and windows. Found this company on the internet selling a product I have used 10+ years ago - a self adhesive air-filled door and window sealant at a very good price. Ordered around lunchtime, delivery was by 10am the following day. Marvellous service!

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Rouge company trading on eBay..

Take your money and don’t deliver the goods. They blame the courier but the deal I had was with them not Evri so it’s up to them to sort the problem. This they were not willing to do so take some advice and avoid this company as they will happily rip you off and blame others.

October 17, 2025
Unprompted review
Low Energy Supermarket logo

Reply from Low Energy Supermarket

Thank you for taking the time to review our business, shame it is a 1 star. I am terribly sorry that the courier has let us down on this occasion. We do find them great on the whole which is why we use them. I see that you have 26 reviews on TrustPilot and 24 of them are 1 star so you appear quite unlucky when buying online.

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Rated 5 out of 5 stars

Does the job

I bought the sealing tape for an exterior job which had a narrow gap between tiles which needed filling and am very pleased with it. High tack, easy to use.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

They have a great selection of low…

They have a great selection of low energy bulbs to choose from. I'm led intolerant, and struggle to use them. Thankfully I found this company and reverted to cycle bulbs. Headaches gone! Fast turnaround helped,will use again.

September 23, 2025
Unprompted review
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Rated 1 out of 5 stars

I ordered a mppt controller which was…

I ordered a mppt controller which was supposed to be delivered today. It wasn't even though i was given two delivery times it would not have mattered as there was someone waiting all day. I was then told they had attempted to deliver it. They hadn't.
I was then told they would try again on Monday. Now i am being told they won't even message me until next Wednesday, a full week after it should have been here. I would never use this company again and would advise others to keep away.

September 17, 2025
Unprompted review
Low Energy Supermarket logo

Reply from Low Energy Supermarket

Couple of points to address.
1. You didn't order a MPPT Controller it is actually a PWM and they are completely different.
2. You ordered on the 16th September and took the free delivery which is within 3 days (so on or before 19th). No next day postage was selected or paid for. Evri actually tried to deliver this the next day (17th) (so a couple of days ahead of the predicted timescale) at 18:06 but the address was a business address and was closed - so had you have been in you would have had the item. You then emailed us demanding the item, we actually responded to you at 22:50 as you had emailed that many times it flagged our servers that this was an urgent matter. We responded and received a very curt email from you. We have explained that Evri will try to deliver the item again today but you are still not happy? Even though if you receive it today it will still be 1 day before the predicted delivery date? We have never sent any emails saying we wont message you until next Wednesday so I am unsure where that information is coming from. You are having this item delivered to a work address, Evri is clear they deliver 0800-2000 so that address has to be able to receive deliveries between those times.

Rated 5 out of 5 stars

Heavy duty timer

Ordered a heavy duty mains timer for charging my EV to take advantage of cheap rate electricity. The unit was delivered ahead of schedule and works perfectly.

September 11, 2025
Unprompted review

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