Loxley Colour Reviews 

9,510
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 775 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the printed photographic products feature brilliant colors, superb clarity, and a truly professional finish. Local buyers and professionals are very pleased with the helpful staff members who always provide prompt assistance whenever questions arise. Users find the ordering process completely straightforward and express full confidence in receiving exactly what they requested. However, some customers also noted occasional problems with shipping protection, box design, and product packaging. A small group of people experienced frustrating delivery delays or received damaged items that required prompt replacements.

What people talk about most

Quality

Customers consistently note positive experiences with quality, praising the superb print clarity, vibrant... See more

Product

Customers report widespread satisfaction and appreciation regarding product quality. Reviewers consistently... See more

Service

Users describe positive interactions with service, highlighting the helpful and professional nature of the... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, noting fast turnaround times, robust... See more

Order

People report high satisfaction with the order experience, praising the straightforward website and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We loved working with Loxley. The whole team could not have been more helpful or professional. Jaqueline Hanratty guided us through the different possibilities in terms of framing and papers and th... See more

Rated 5 out of 5 stars

The quality of the prints were beautiful The grandkids enjoyed their copies and my wife Eileen put the other two prints up in our living room The service was excellent, I repeated my request m... See more

Rated 5 out of 5 stars

Fantastic service once again! Items were delivered ontime & extremely well packaged. Print quality was superb, Client was delighted with the print & the vibrance of the colours. Great job all round... See more

Company replied

Rated 5 out of 5 stars

Quality as expected and arrived within predictable time scales. I value the reliability of Loxley. Only issue I have on this occasion is with the delivery company who wouldn't wait till I answered t... See more


Company details

  1. Photo Printing Service
  2. Bookbinder
  3. Digital Printer
  4. Photo Lab
  5. Picture Frame Shop
  6. Print Shop

Information provided by various external sources

High quality professional printing services for professional photographers in the UK and worldwide. Home of the famous Bellissimo wedding album range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,510)

736 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The print quality is great, delivery a problem

The print quality is great. The one letdown is DPD! The parcel arrived with water damage and the corner torn that had penetrated the outer two layers of packaging. Fortunately the prints were protected by a waterproof inner wrap, which is a plus for the robust 3 layer packaging.

June 14, 2026
Rated 5 out of 5 stars

always delivers

product great as usual and absolutely no worries with regards to sending direct to client without seeing it first. delivery instructions were followed so that the piece arrived when requested.

June 5, 2026
Rated 3 out of 5 stars

I'm always happy with the quality

I'm always happy with the quality. The process is frustrating. Auto colourgrading is not wanted & when printing an album, there is a secondary upload that gets put into spam mail everytime.

October 30, 2025
Rated 5 out of 5 stars

From the moment I signed up to order…

From the moment I signed up to order from Loxley it was great. They had a call with me and helped me understand more about the printing papers and what they are best for. The order of the various print papers and the calibration shots were super helpful. I really like Loxleys brand from all aspects!

June 11, 2026
Rated 5 out of 5 stars

As always speedy service

As always speedy service, pictures sized and printed to high quality, but on this occasion an extra print of a young baby that wasn't one of my pictures, I duly returned it by post to Loxley as I couldn't bring myself to dispose of it.

June 9, 2026
Rated 5 out of 5 stars

Quality as expected and arrived …

Quality as expected and arrived within predictable time scales. I value the reliability of Loxley. Only issue I have on this occasion is with the delivery company who wouldn't wait till I answered the door and just left the package exposed on the doorstep. Good job it wasn’t raining - packaging would probably have saved the prints but putting it under shelter would have been more customer friendly or even waiting longer than 30 seconds for an answer. Loxley - talk to your delivery company

June 8, 2026
Rated 5 out of 5 stars

Great printing and helpful staff and website

From and initial email welcome from the sales manager to my framed prints arriving sooner that expected, everything ran smoothly. Being able to order test prints to be able to check how your monitor view is compared to the print is a great option. Plus Loxley do some correction to your print if required. All ads up to a very professional and reliable service.

June 7, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look