Can’t speak highly enough regarding my point of contact Olivia who from day one has been honest open and available when discussing all the options available with the loylap system. We are a new sta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team at LoyLap have been a huge asset to our start up take-away food business. Olivia and her team were very helpful and always at the other end of the phone to address any concerns in the... See more
We are a small independent retailer, and we were looking for a way of providing gift cards for our customers. LoyLap's product is perfect, integrates with our EPOS system (Clover), the cards look very... See more
I was looking for an easy way to transfer my paper loyalty cards to an online platform. Unfortunately this caused more of a headache. This website doesn't account for E commerce shops which is the m... See more
Company details
- Online Food Ordering Service
- CRM Provider
- e-Commerce Service
- e-Commerce Solution Provider
- Take Away Service
Written by the company
LoyLap connects businesses digitally with their customers. Create a branded loyalty system, gift cards and use analytics to understand and engage customers.
Contact info
Taylor's Lane, Dublin 8, Ireland
- info@LoyLap.com
- www.loylap.com
3.8
Great
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience from start to finish
Our app looks fantastic, the set-up was effortless and our sales rep Olivia couldn't have been more helpful!
Highly recommend.
October 8, 2020
Unprompted review
Advertisement
Life saver w/ great customer support
My account manager advised me to add the LoyLap digital voucher Instagram plug in to my account and so far I’ve reaped the benifits - my community have been able to support my business by buying the vouchers during the pandemic and I’m very grateful for that. The customer support is also excellent.
Technology in today’s world is amazing and LoyLap are the cream of the crop.
September 17, 2020
Unprompted review
Only works every second day or has old…
Only works every second day or has old content that hasn't been updated, when it is working it's very good
September 1, 2020
Unprompted review
Reply from LoyLap
Hi Carl, thanks for your review. LoyLap is a self service model, so if a merchant fails to update the inventory they have available to sell online, you will see old content as you say. We're working on future updates to make this easier for Merchants so that you can be sure what you see in app is available to buy. If it works every second day, that's a 50% hit rate, so a 2.5 star, which should be really be rounded up to 3 ;) thanks for the feedback
Probably a scam
I received an email welcoming me to my new Loylap account.
I have never signed up for any such account, and as far as I am concerned, it is a scam.
I am not going to reply to the email, and have forwarded it to my anti-virus provider.
July 28, 2020
Unprompted review
Reply from LoyLap
Hey Colin, sorry the email was not clear enough. Did you by chance sign up for any sort of cashless payments in your gym or workplace today? We're the payments provider behind such systems hence the email you would have received. If you didn't, please forward the email to support@loylap.com and we'll take a look for you.
Advertisement
Great loyalty system but needs more…
Great loyalty system but needs more customisation options to tailor the system to work with the specific business. Seems like it is still under development but it is working very well for us so far.
June 11, 2019
Unprompted review
Amazing experience with excellent customer service
Amazing experience with excellent customer service. Definitely recommend!
April 2, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.