LSBF Reviews 

455
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including tutors and support administrators, for their helpfulness, dedication, and supportive nature, often going above and beyond. The customer service is frequently highlighted as exceptional, with quick response times and a commitment to assisting with queries. The learning experience is described as engaging, well-structured, and easy to understand, featuring clear lessons and comprehensive materials. However, some people were dissatisfied with the service, citing instances of unresponsiveness from staff or tutors, and encountering rude interactions or poor customer service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their support, helpfulness, and... See more

User experience

Consumers report overwhelmingly positive experiences with the user experience, highlighting the excellent... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, responsiveness, and... See more

Service

Customers had positive experiences with service, with many reviewers highlighting the outstanding support... See more

Response time

Clients share positive opinions on response time, with many highlighting the helpfulness and quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tutor Hafeez they created a much more relaxed, inviting atmosphere and instilled more belief into the group I felt than the previous tutor whom I failed with twice with.  Hafeez was much more en... See more

Company replied

Rated 5 out of 5 stars

My experience with LABF has not been straightforward however I recently had tuition with Hafeez and this man changed my whole outlook on PM! He made things so easy to understand, he gave us lots of tr... See more

Company replied

Rated 5 out of 5 stars

so excellent!!! Support team works really well, teachers are also so supportive and they care about your knowledge that you acquire from each lesson. The most important is the planned lessons really h... See more

Company replied

Rated 5 out of 5 stars

Natasha Young, student support administrator at LSBF been really helpful to me throughout the registeration process and was replying promptly to any enquiries. They say they are available every time t... See more

Company replied


Company details

  1. Education Center

Written by the company

London School of Business and Finance offers a range of innovative education programs: UG, MBA, ACCA, financial courses, etc. LSBF offers programmes via on-campus and online learning platform, which allows students to study anywhere in the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

455 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(455)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Support, Excellent Teaching, and Great Value at LSBF

I am extremely happy with my experience at LSBF. From the very beginning, I received a high level of support from the entire team, which made my studies much easier and more enjoyable.

A special thank you to Natasha Young, who has been absolutely amazing. She was incredibly helpful with the learning platform and always responded very quickly and professionally whenever I needed support.

The pricing is very affordable, especially considering the quality of teaching and support provided. The lessons are very clear and well explained, making complex topics much easier to understand. Zahid is an excellent teacher — knowledgeable, patient, and always supportive throughout the learning process.

Overall, this has been an amazing experience, and I would highly recommend LSBF to anyone looking for quality education with outstanding support.

December 16, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Violeta,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Immersive learning, rewarding international experience, supportive faculty, and great location.

My experience at LSBF (London School of Business & Finance) while completing the courses Strategic Management & Leadership, Corporate Finance, and Global Marketing Practices was highly rewarding and productive.

The school excels at creating a truly immersive learning environment. The faculty were consistently supportive, displaying excellent didactic skills and a proactive willingness to address questions. They often made themselves available beyond class hours, demonstrating a genuine commitment to student comprehension.

The program was well-rounded, balancing theory with robust practical activities conducted in a group setting. These applied exercises were complemented by memorable field visits to iconic and historic business sites, such as Lloyd's of London, which helped ground the concepts in a real-world context.

Another highlight was undoubtedly the quality of the international networking. Collaborating on group exercises with professionals from around the globe created a dynamic exchange of ideas. This provided valuable perspectives essential in today's business landscape, adding real depth to the discussions, and added a rich layer of cultural exchange to the experience.

The school's facilities are modern and well-maintained, providing a professional environment conducive to focused study and networking.

Finally, the school’s Central London location is a significant advantage. Its proximity to major tube stations made daily commuting extremely convenient, and being near a wide variety of restaurants and city amenities certainly enhanced the overall experience.

Overall, LSBF delivers a high-quality, internationally connected, and practical business programme with a great immersion and educational experience.

June 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Guilherme,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

Very modern and flexible master…

Very innovative, modern and flexible master program. High quality materials you can access whenever you have opportunity. Professional lecturers with experience and open minded for diverse perspectives. High standard of guidance and evaluation of courses and assessments work. I particularly liked networking opportunities, have built many relationships.
Indeed, enriching experience which gave me insight for my professional life. The certificate is just a small bonus to it.

April 18, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Felix,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Excellent Learning Experience at LSBF

My experience with LSBF has been exceptional. The university offers excellent student support, with a dedicated team always ready to guide and respond quickly to any concerns. Their tutors are highly knowledgeable, supportive, and genuinely invested in helping students understand and apply what they learn.
I also appreciate LSBF’s flexible payment options, including partial payment plans, which make pursuing further education much more accessible.
One of the biggest strengths of LSBF is its international and global learning environment. You get to engage with students from all over the world, which enriches discussions, broadens perspectives, and creates a truly global classroom experience.
Overall, LSBF provides strong academic support, responsive service, and a world-class learning environment. I highly recommend it to anyone looking to advance their education and career.

November 18, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Brenda,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

I really enjoyed the Strategic…

I really enjoyed the Strategic Marketing programme. To me, it was challenging but very rewarding. Balancing full-time work with deadlines was not easy. I really appreciated how supportive lecturers and professors were - a special thanks to Dr. Kathuria and my thesis tutor, Dr. Jansen - for providing valuable feedback and encouraging me to push beyond my boundaries. The support team was always ready to help, especially Evana.
It was convenient to go from module to module on the platform. Core marketing concepts were explained very well, though some materials could be updated to reflect AI and digital trends. Overall, it was a very valuable experience that helped me grow both academically and professionally. I’m grateful to all the professors, lecturers and the university support team!

November 18, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Ksenia,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

A truly rewarding journey

This past year at LSBF has been one of the most challenging yet exciting experiences of my professional and personal life. Each module pushed me beyond my comfort zone and helped me develop skills I never thought I could achieve. It has been an intense, transformative and truly rewarding journey.

November 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Dany,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 1 out of 5 stars

Shocking lack of service

If I could give 0 stars that would be too much. I joined LSBF hoping to continue to study my ACCA, they only gave me the option to join for the full course paying monthly for 12 months for a 24-36 month course. The 1st lecture started and I did not even have the Zoom details or access to the materials. After repeatedly asking for this to be resolved, numerous emails and phone calls and some very rude replies, I still did not have access to my study materials by week 3 of the lectures. I decided to cancel training through them and 6 weeks later still waiting for my deposit refund! They took the deposit within 24 hours from joining them but the refund is taking this long to be processed. Very poor service. I have trained with other ACCA providers at a higher cost but have never experienced this bad service.

September 15, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Teresa,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been for you.
At the time of your enrolment, we were upgrading our learning platform to enhance the overall student experience. Unfortunately, this transition caused some temporary disruptions in access and communication, and we sincerely apologise for the inconvenience this may have caused.
Regarding your refund, it was initially delayed due to a mismatch in payment details. We’re glad to confirm that you have now shared the correct details, and the refund has been processed in full.
We value your patience and understanding and truly appreciate your feedback as it helps us improve our processes. We wish you every success in your ACCA journey ahead.

Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Cheaper, more f2f revision time, great support

I was doing the Acca courses via the typical sources like BPP and then I came across LSBF. I first was a bit hesitant as its university run and not specifically accounting but I had a very pleasant surprise. Not only is the revision course 250£ cheaper than others it also provides very thorough tuition (Tufal is doing a great job), additional drop in courses and weekend revision course. Lots of additional support, homework that gets marked, …
Looking now into swapping for the rest of my exams to LSBF - one happy student

October 24, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Andrea,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 1 out of 5 stars

I'd not recommend LSBF

I'd not recommend LSBF because the master degree online it's run by AI and the professor barely attended to the meeting.

October 13, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Isaac,

Thank you for sharing your feedback. We’ve been trying to reach out as we would like to understand more about your experience and clarify any concerns. At LSBF, our students are always at the centre of what we do, so it’s important for us to look into this properly.

We also wanted to mention that we were unable to locate your name in our student database. It would be helpful if you could provide us with more details so we can verify your case and address your concerns accurately.

Just to clarify, our master’s programmes are not run by AI. While we use digital tools to support learning, all academic delivery and guidance are provided by our qualified faculty. Since your review suggests a different experience, we would really appreciate the opportunity to connect and understand what may have happened.
Please feel free to contact us at LSBFsupport@lsbf.org.uk, and we’ll be happy to assist you further.

Sincerely,
LSBF

Rated 4 out of 5 stars

18 months MBA good experience

It was a good experience because the Caneva learning platform is very user friendly.

All the LASB staff members were very reactive whenever you have a request of issue, always there to help and assist.

September 25, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Sybil,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

She is always there to help you

She is always there to help you! Great effort.Thank you Natasha!

September 22, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Priya,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

Recently I had a problem with canvas

Recently I had a problem with canvas
As I had two access to old and new;
After some attempts I contacted support and Natasha instead of writing a lengthy email had teams meeting with me where she step by step showed me where necessary info is
Thank you very much Natasha ;)
Birute

September 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Birute,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

Natasha Young

Natasha Young, student support administrator at LSBF been really helpful to me throughout the registeration process and was replying promptly to any enquiries. They say they are available every time to the students and they mean it. Even if I emailed them in the early morning with an enquiry, they got back to me with a solution at the same time. The teachers at LSBF are really dedicated. I am really enjoying to study with them. Highly recommended.

September 17, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Sofia,
Thank you for sharing your experience with us! Knowing that you found your time at LSBF enriching brings us immense joy. We're fully committed to delivering excellence in education, and your feedback serves as a testament to our efforts. The LSBF community is here to support you every step of the way as you pursue your goals.
Best wishes,
London School of Business & Finance

Rated 5 out of 5 stars

Response to queries I made were quick…

Response to queries I made were quick and in real-time.

September 16, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Mirriam,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

I have seen the transformation of the…

I have seen the transformation of the school and I can say that LSBF is moving with purpose to the right way.
They constantly ask for feedback and support for any issues , questions or improvement request is speedy.
Today I had constructive session with Natasha.

September 16, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Andreas,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 5 out of 5 stars

Thank you Natasha

I’d like to thank and highly commend Natasha Young at LSBF for the incredible support she provided during a difficult point in my ACCA journey. After failing one of my exams, Natasha personally reached out and scheduled a one-to-one call to understand what went wrong and to help me get back on track. She was empathetic, encouraging, and incredibly knowledgeable — clearly committed to student success.

Natasha took the time to walk me through all the support options available and offered tailored advice to help me regain confidence and refocus my studies. Her professionalism and genuine care made a huge difference, and I left our call feeling motivated and supported.

It’s reassuring to know that LSBF has people like Natasha who go above and beyond to guide students through challenges. I’m very grateful for her support and would highly recommend her to anyone needing advice or a fresh approach to their ACCA studies.

July 29, 2025
LSBF logo

Reply from LSBF

Dear Priscilla,
We appreciate the positive feedback. It's incredibly gratifying to hear that you had such a great experience with LSBF. We're dedicated to offering an exceptional educational journey, and your feedback reassures us that we're on the right track. The LSBF community wishes you success as you continue your journey with us.
Warm regards,
London School of Business & Finance

Rated 4 out of 5 stars

LSBF have been incredibly supportive…

LSBF have been incredibly supportive throughout my studies. The tutors are highly experienced, knowledgeable, and genuinely committed to helping you succeed. They go the extra mile to ensure you understand the material and are fully prepared to pass the course. I’ve really appreciated their guidance and encouragement along the way.

August 1, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Aktar,
We really appreciate your feedback, it fuels our passion for excellence at LSBF. We take great pride in offering a fulfilling educational experience, and your satisfaction is a true testament to our efforts. Please know that the LSBF community is here to support and encourage you as you pursue your educational and professional goals.
Warm regards,
London School of Business & Finance

Rated 5 out of 5 stars

AA and SBR

Sat for AA (second attempt) and SBR (first attempt) in June 2025. Passed both exams. The mentors - Paul and Martin and the admin team have been supportive throughout the journey.

May 26, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Fakeha,
Thank you so much for taking the time to share your positive experience with LSBF. At LSBF, we are committed to providing an enriching educational experience to all our students, and it's always rewarding to hear when we've succeeded in doing so. The LSBF community is looking forward to continuing supporting you on your journey.
Kind regards,
London School of Business & Finance

Rated 5 out of 5 stars

Thank You LSBF for the live tuition

Thank You LSBF for the live tuition, tuition videos and revision sessions and tutor’s support until exam eve! Thanks Tufal for your dedication in teaching SBL!
~Devashree Pertab

July 14, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Devashree,
We're truly grateful for your positive feedback! It's great to hear that you had such a rewarding experience with LSBF. We wish you the greatest success in your future academic and career journey.
Sincerely,
London School of Business & Finance

Rated 3 out of 5 stars

Disappointed with the lack of communication – still waiting for support

LSBF is undoubtedly a well-respected institution with a strong international reputation in business and management education. That’s exactly why I chose to apply for a Postgraduate Diploma program — I truly believed in the quality of education and global outlook the school offers.

Initially, I applied for the Postgraduate Diploma in Marketing. Since the program did not open, I informed my education consultant that I would like to switch to the Management program instead. Unfortunately, despite several attempts, my consultant has still not received any response from LSBF.

For a school with such a high academic standing, I expected a more efficient and responsive admissions process. The lack of communication has been quite disappointing and stressful for someone trying to make a well-planned decision about their academic future.

I sincerely hope the admissions team improves their communication with both applicants and consultants. I still look forward to joining LSBF, but this experience has raised concerns that I didn’t expect from such a prestigious institution.

July 10, 2025
Unprompted review
LSBF logo

Reply from LSBF

Dear Duygu,

Thank you for taking the time to share your thoughts. We truly appreciate your interest in LSBF and are pleased to know that you recognised our School’s strong academic reputation.

We understand that programme availability and scheduling can occasionally change, especially for smaller or specialised intakes. Our Admissions and Academic teams always aim to provide transparent guidance so applicants can make informed choices about their study plans. We’re glad you were able to secure another excellent opportunity in London and continue your academic journey without delay.

We wish you every success in your studies and future career and hope to have the opportunity to welcome you to LSBF in the future.

Warm regards,
London School of Business & Finance Team

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