London School of Business and Research Reviews 398

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I enrolled for level 4+5+6 almost a year ago and passed all the Level 4 courses since last year. After initial payment, I wrote for 4 months, asking for links to pay but no response. By the time... See more

Rated 5 out of 5 stars

The lesson was so well structured and up to the point that anyone with eager to support his tutoring skills would find beneficial. I can not leave outside the parameter that the English vocabulary tha... See more

Company replied

Rated 1 out of 5 stars

They scam you. I requested a refund after releasing noone was responding to me. Finally after a week they replied saying we don't offer refunds - despite the policy saying full refund within 14 days (... See more

Rated 5 out of 5 stars

I have completed a diploma level 5, the support and advise I have received from Reena during my study was outstanding, always providing reply to my e-mail promptly. The communication from the admin si... See more

Company replied

Company details

  1. Business School
  2. Computer Training School
  3. Educational Institution
  4. Management School
  5. Software Training Institute
  6. Vocational School

Written by the company

We are an institution offering wide range of courses in the field of business management ranging from diplomas to degrees to students worldwide. We have strong alumni from Asia/ Middle East to Australia, Africa to Europe and America. LSBR is accredited by some of the prestigious awarding body such as Othm Qualifications, Qualifi, ATHE, CPD, Sage Qualifications to name a few. The course taught by LSBR, UK are accredited by UK Government Education Regulation body - OFQUAL.GOV.UK , thus you are assured of education you receive at LSBR which is accredited and respected by schools and businesses world over.


Contact info

3.2

Average

TrustScore 3 out of 5

398 reviews

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1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars
London School of Business and Research logo

Reply from London School of Business and Research

Dear Erich,

Thank you so much for taking the time to share your positive experience with your Level 7 Diploma in International Business Law on Trustpilot! "Overall, I am very happy so far" is fantastic feedback, and it truly motivates us to keep striving for excellence in every aspect of our student's journey.

We understand that embarking on a new course can be challenging, and it's incredibly rewarding to hear that you're happy with your experience so far. We're dedicated to providing a supportive and stimulating learning environment for our students, and your positive feedback confirms that we're on the right track.

As you progress through your program, please don't hesitate to reach out to your tutors or the student support team if you have any questions or need additional assistance. We're here to help you succeed in every way possible.

We're excited to see you reach your full potential in International Business Law and beyond. Your journey is just beginning, and we're committed to being your partner every step of the way.

Thank you again for your kind words, Erich. Your feedback is invaluable to us, and we wish you all the best in your studies!

With warm personal regards,

Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK

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Rated 5 out of 5 stars

I’m excited to start my further study

Firstly, thank you Tracy for your informative communication and suggestions for my further study.
I hope I will join very soon with your institution I’m excited to start my further study.

Gita

December 19, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research

Dear Gita Rai,

Thank you so much for your kind words on Trustpilot! We are truly grateful for your positive feedback and your excitement about joining London School of Business and Research. Tracy was thrilled to hear your kind words about her informative communication and helpful suggestions - she takes great pride in supporting prospective students like yourself.

We are absolutely delighted that you’re considering enrolling with us! Tracy, and the entire admissions team, would be happy to guide you further and answer any questions you may have to ensure you choose the perfect program for your future studies. We offer a wide range of accredited qualifications to cater to diverse goals and aspirations, and we're confident you'll find the ideal fit here.

Feel free to browse our website or reach out to us directly to discuss your options in more detail. We'd love to provide you with additional information and support to make your decision even easier.

We share your excitement about beginning your further studies, and we truly hope to welcome you to our vibrant community of learners soon. Thank you again for your positive feedback, it means a lot to us.

Sincerely,

The London School of Business and Research Team

Rated 5 out of 5 stars

We strive to maintain a high level of…

We strive to maintain a high level of professionalism to make your experience smooth and enjoyable. Our commitment to recognizing your entry qualifications and offering flexible online courses is aimed at empowering individuals with a passion for success to further their academic knowledge and qualifications. We appreciate your trust in us and look forward to supporting your educational journey.

December 6, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research

Dear Haseeb Ahmed,

Wow, 5 stars! Thank you for the great review! We're always thrilled to hear that someone finds our approach to education and our online platform valuable.

While we appreciate your enthusiasm for London School of Business and Research, we encourage you to share your own insights into what made you leave such a positive review. What are your aspirations for your education, and how do you think our programs can help you achieve them? Hearing your personal story would be much more impactful for other potential students considering us.

We're passionate about empowering learners worldwide, and we'd love to be part of your success journey. Don't hesitate to reach out if you have any questions or want to explore our programs further.

Thank you again for your kind words! We look forward to hearing more from you soon.

Sincerely,

The London School of Business and Research Team

Rated 5 out of 5 stars

They are helpful with any queries you…

They are helpful with any queries you might have

November 27, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear Kyria Senior

We greatly appreciate the review you posted on Trustpilot! It brings us joy to hear that our team has been helpful and supportive, in addressing any queries you may have had. We take pride in knowing that we can assist you every step of the way as you pursue your Level 6 Diploma in Business Management.

Our dedication to student success extends beyond offering high quality education. We firmly believe in providing support services to ensure an enriching learning experience for you. Your kind words serve as a motivation for us to continue striving for excellence in assisting students.

As you progress through your program please feel free to reach out to us for any assistance you may require. Whether its a clarification on a course module or guidance on completing an assignment we are here to help you achieve your goals.

Again we would like to express our gratitude, for sharing your experience with us. Your feedback is incredibly valuable. We genuinely appreciate the trust you have placed in the London School of Business and Research. We wish you all the best with your studies!

Warm regards,

The London School of Business and Research Team

Rated 5 out of 5 stars

This institution is excellent

This institution is excellent.

They always take care students, provide quality education with affordable price.

I am truly grateful that I had an opportunity to study with LSBR.

Particularly there's also academic professor, to whom I truly appreciate his support.

This educational institution is fantastic, and I strongly recommend to anyone.

Ryan T.

December 1, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research

Dear Ryan Nam,

On behalf of the entire London School of Business and Research (LSBR) team, I extend our deepest gratitude for your heartfelt and glowing review on Trustpilot. Your kind words resonate with our unwavering commitment to providing quality education at an affordable price while nurturing the academic and personal growth of our students.

We are incredibly proud that you chose LSBR to pursue your Level 7 Diploma in Logistics and Supply Chain Management. Your dedication to your studies and your appreciation for our supportive learning environment are truly inspiring.

We are particularly delighted to hear about the positive impact your academic professor had on your learning journey. Your recognition of their support is a testament to the caliber of our faculty, who are committed to empowering students like you to achieve their academic goals.

Ryan, your success is a reflection of your hard work and perseverance, and we are honoured to have been a part of your educational journey. Your positive review serves as a beacon of encouragement for prospective students seeking an enriching and rewarding learning experience.

Thank you once again for your kind words and for recommending LSBR to others. We are committed to continuing to provide the exceptional education that our students deserve.

With sincere appreciation,

The London School of Business and Research Team

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Rated 5 out of 5 stars

Very quick response and friendly chat.

November 29, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research


Dear Diana,

Thank you for taking the time to leave us a positive review on Trustpilot. We are delighted to hear that you experienced our quick response and friendly chat. Our team is committed to providing our prospective students with the best possible first impression, and we are glad that you found our communication to be helpful and welcoming.

We understand that choosing an online education provider can be a daunting task, and we are here to support you every step of the way. Our admissions team is always available to answer your questions and provide you with the information you need to make an informed decision.

We encourage you to explore our website or contact us directly to learn more about our programs. We are confident that you will find a program that meets your needs and aspirations.

Thank you again for your kind words. We look forward to hearing from you soon.

Sincerely,

The London School of Business and Research Team
www.LSBR.UK

Rated 5 out of 5 stars

I chatted with Tracy today and was…

I chatted with Tracy today and was given very thorough information about the course I'm interested in. Thank you, Tracy, for a positive experience!

November 26, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research

Dear Meghan Madan,

Thank you for taking the time to leave us a glowing review on Trustpilot. We are thrilled to hear that your interaction with Tracy was informative and positive. Our team is committed to providing our prospective students with the guidance they need to make informed decisions about their education.

We are delighted that you are considering enrolling with London School of Business and Research. We offer a wide range of accredited qualifications that can help you achieve your career goals. Our experienced tutors are dedicated to providing you with the knowledge and skills you need to succeed in your chosen field.

We encourage you to visit our website (https://www.LSBR.UK) or contact us directly to learn more about our programs. We are confident that you will find a program that meets your needs and aspirations.

Thank you again for your kind words. We look forward to welcoming you to London School of Business and Research!

Sincerely,

The London School of Business and Research Team

Rated 5 out of 5 stars

I received very good communication and…

I received very good communication and an easy payment option. I am excited to start and will provide an update on the lessons, once received.

November 25, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear Heidi,

Thank you for sharing your positive experience with London School of Business and Research on Trustpilot. We are thrilled to hear that you received excellent communication and found our payment options to be convenient.

We are excited to have you enrolled in our Level 7 Diploma in Education Management and Leadership. We believe that this program will provide you with the knowledge and skills you need to succeed in your career in education management.

We are confident that you will find our lessons to be engaging and informative. We encourage you to start your studies as soon as possible and to reach out to our tutors if you have any questions.

Thank you again for your positive review. We wish you all the best in your studies!

Sincerely,

The London School of Business and Research Team

Rated 5 out of 5 stars

Just enrolled in a Business Management diploma

Just enrolled in a Business Management diploma. Can't wait to start. so far all went fast and professional. Thanks!

November 23, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear David Cruz Anaya,

On behalf of the entire team at London School of Business and Research, we extend our heartfelt gratitude for your positive review on Trustpilot. We are thrilled to have you join our Bachelor's Diploma in Business Management program.

We are committed to providing our students with a seamless and professional enrollment experience, and we are delighted to hear that your process was smooth and efficient. We strive to make the transition to online learning as effortless as possible, ensuring that you can focus on your studies and achieve your academic goals.

Your enthusiasm for the program is truly inspiring, and we are confident that you will find the curriculum engaging and rewarding. Our experienced tutors are dedicated to guiding you through the course material and equipping you with the knowledge and skills necessary to succeed in the dynamic world of business.

As you embark on this exciting journey, we encourage you to take advantage of the various resources and support systems available to you. Our online learning platform offers a wealth of learning materials, interactive tools, and communication channels to foster a vibrant learning environment.

Thank you once again for choosing London School of Business and Research. We are honoured to be a part of your educational journey, and we look forward to supporting you every step of the way.

Sincerely,

The London School of Business and Research Team

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Rated 5 out of 5 stars

Great customer support …

The website was very user friendly and the online help desk was fantastic providing all the information and clarification I needed to reach my final decision.

November 22, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear Gabriella Camilleri,

Thank you for taking the time to share your positive experience with London School of Business and Research on Trustpilot. We are delighted to hear that you found our website user-friendly and that our online help desk was able to provide you with the assistance you needed.

We strive to provide our students with a seamless and supportive learning experience, from the moment they inquire about our programs to the completion of their studies. Our user-friendly website and responsive online help desk are just two of the ways we demonstrate our commitment to student satisfaction.

We are honored that you have chosen to pursue your Master of Business Management (MBA) with us. We are confident that our rigorous curriculum and experienced faculty will provide you with the knowledge and skills you need to advance your career.

Thank you again for your kind words. We wish you continued success in your studies and beyond.

Sincerely,

The London School of Business and Research Team

Rated 5 out of 5 stars

excellent services

excellent communication and services

November 9, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear D B Tella,

Thank you so much for taking the time to leave us such a positive review on Trustpilot. We are thrilled to hear that you have had an excellent experience with our customer service team. We strive to provide our students with the best possible support, and we are so glad that you have found our team to be helpful and responsive.

We are committed to providing our students with a high-quality education, and we are always looking for ways to improve our services. Your feedback is valuable to us, and we will take your suggestions into account as we continue to develop our programs and services.

Thank you again for your kind words. We are very grateful for your business.

Sincerely,

The London School of Business and Research

Rated 1 out of 5 stars

!!!Stay clear of this company!!!

UPDATE! They have blocked me from contacting them now picture to prove this company is a scam as you can see all previous correspondence and now the email does not work !!!
Stay clear of this company !
I paid for the course in part payment, unfortunately didn’t get any of the learning information until later on, by the time I had attempted to start the course I had gone past my 14 day cooling off period, many attempts to ask for help which led to days without answers, I explained I have learning difficulties yet they didn’t seem to care, I asked for a refund which was 15 days from when I actually got to see the learning criteria, I asked if I could get a refund even though I was just a day over and they refused! Definitely stay clear of this company they only care about money ! Save your money !!!!

November 7, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research

UPDATE:

Dear Daniel,

You are knocking the wrong door. Please check the college that you are reviewing. It seems you have got confused with the wrong college.

----------------------------------------------------
Dear Daniel,

Thank you for your feedback on Trustpilot. I am Dr.Roger Smith, the Customer Service Manager at London School of Business and Research. I am very sorry to hear that you had a negative experience with our company.

I would like to mention here, that I checked the student records, but unfortunately I could not find any record of Daniel Fretwell being registered with our institution. You may please share your registered email address and your correct name as per your enrolment email as well as your course name, so that I recheck the records and help you with the information.

I would like to start by apologizing for the fact that you did not receive your learning information until after your 14-day cooling off period had expired. This is unacceptable, and I will be investigating this matter further to ensure that it does not happen again.

I am also concerned to hear that you had difficulty getting help from our customer support team. We take customer service very seriously, and we are always striving to improve our response times. I will be speaking to our customer support team about your experience, and I will make sure that they are aware of the importance of responding to customer inquiries promptly.

I understand that you have learning difficulties, and I am sorry that we did not seem to care about this. We are committed to providing a supportive and inclusive learning environment for all of our students, and we should have done more to accommodate your needs. Do you want me to organise a one to one session with one of our Senior Professor to guide you in your studies?

I have also reviewed your request for a refund, and I am happy to inform you that I have approved it. You should receive a full refund within the next 5-7 business days. However, for that, you would need to share your correct details.

Once again, I apologize for the negative experience that you have had with our institution. We value your feedback, and we will use it to improve our services in the future.

Sincerely,

Dr.Roger Smith,
Customer Service Manager
London School of Business and Research, UK
LSBR.UK

Rated 4 out of 5 stars
London School of Business and Research logo

Reply from London School of Business and Research

Dear Lateefat Adekola,

Thank you so much for your kind words about our staff! We're so glad to hear that you found it easy to communicate with us. We know that communication is key to a successful student experience, so we're committed to providing our learners with all the support they need to succeed.

We're especially proud of our team of dedicated and experienced tutors who are always happy to help our learners with any questions or concerns they may have. We also have a variety of communication channels available, including email, WhatsApp, and Live Academic Chat, so that our learners can reach us whenever they need us.

We're always looking for ways to improve our services, so your feedback is invaluable. Thank you again for choosing London School of Business and Research, and we wish you all the best in your studies!

Sincerely,

The London School of Business and Research Team

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Rated 5 out of 5 stars
London School of Business and Research logo

Reply from London School of Business and Research

Dear Blessing,

Thank you so much for your positive review and your feedback on our payment process. We're so glad to hear that you found it to be direct and easy.

At London School of Business and Research, we understand that making payments for your education should be as simple and straightforward as possible. That's why we offer a variety of secure payment options to suit our learners' needs.

We're also committed to making sure that our payment process is transparent and easy to understand. We provide clear instructions on how to make payments on our website and in our learning materials.

We're always looking for ways to improve our services, and we appreciate your feedback. We're glad to hear that our payment process is working well for you, and we hope that you continue to enjoy your studies with LSBR.

Sincerely,

The London School of Business and Research Team

P.S. If you have any questions or feedback about our payment process, please don't hesitate to contact us. We're always happy to help.

Rated 5 out of 5 stars

live chat

perfect customer support, whatever I needed they explained me everything. thanks Tracy

October 10, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research

Dear Anaxagoras,

Thank you so much for your 5-star review and kind words about our customer support team, especially Tracy. We are so pleased to hear that you had a positive experience and that Tracy was able to help you with everything you needed.

We are committed to providing our students with the best possible learning experience, and our customer support team is here to help every step of the way. We are always happy to answer questions, provide guidance, and resolve any issues that may arise.

Thank you again for choosing London School of Business and Research, and for your feedback. We hope you are enjoying your studies so far!

Sincerely,

The London School of Business and Research Team

P.S. If you have any questions or need assistance at any time, please do not hesitate to contact us. We are here for you!

Rated 5 out of 5 stars

Excellent service!!!

The registration could be easier especially if the bill payer is different from the learner. This was sorted out quickly through the whatsapp message system which was good.

October 2, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear Kehinde Oyedele,

Thank you so much for your kind words and 5-star review! We're so glad to hear that you were happy with your experience registering as a student at London School of Business and Research.

We take your feedback about the registration process very seriously, and we're always looking for ways to improve our systems. We're aware that it can be challenging to register when the bill payer is different from the learner, and we're working on making this process easier in the future.

We're also pleased to hear that you found our WhatsApp message system helpful. We're committed to providing our students with the best possible support, and we're always happy to answer any questions or concerns they may have.

We wish you all the best in your studies!

Sincerely,

The London School of Business and Research Team

P.S. Please feel free to contact us again if you have any questions or need any assistance. We're always here to help!

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Rated 4 out of 5 stars

Review

I have not completed my course yet. But it has been a tremendous experience, an eye opener and one of the best decisions I made this year.

September 23, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear Joyce,

Thank you for leaving your 4* feedback about LSBR, London and our team. I understand that there is always room for improvement and we need to do something extra to WOW you, and certainly look forward to an upgrade in your rating very soon.

I on behalf of my entire team highly appreciate your encouraging feedback and would like to thank you once again and look forward to assisting you all along your learning journey with us at the London School of Business and Research (LSBR). 👍

With warm personal regards,

Roger Smith,
On behalf of the Dean
LSBR, London
www.lsbr.uk

Rated 5 out of 5 stars

Photography

September 28, 2023
Unprompted review
London School of Business and Research logo

Reply from London School of Business and Research

Dear Sadisu,

Thank you for leaving your 5* feedback about LSBR, London and our team.

I on behalf of my entire team highly appreciate your encouraging feedback and would like to thank you once again for considering London School of Business and Research (LSBR) for your studies. 👍

All the very best to you and your career. Take care and stay safe 🙏

With warm personal regards,

Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK

Rated 5 out of 5 stars

Great opportunity to learn & grow

It's a privilege to get an opportunity to get enlisted for a level 6 course from this elite institute. Looking forward for fruitful learning experience.

September 26, 2023
London School of Business and Research logo

Reply from London School of Business and Research

Dear Bharat,

Thank you for leaving your 5* feedback about LSBR, London and our team.

I on behalf of my entire team highly appreciate your encouraging feedback and would like to thank you once again for considering London School of Business and Research (LSBR) for your studies. 👍

All the very best to you and your career. Take care and stay safe 🙏

With warm personal regards,

Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK

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