Lucy Lou’s Boutique Reviews 

I have shopped with Lucy Lou boutique for a few years and have always been happy with the clothing I purchased until very recently when I ordered a jumpsuit which arrived but the stitching had all come away at the seam so I contacted Lucy Lou head quarters about a replacement to be told the item was now sold out so I could either receive a discount due to the fault or do a full return. I was keen to keep the jumpsuit so I accepted the discount and got my seamstress to fix the fault however after multiple chasing emails to Diane at Lucy Lou boutique I have never received the discount. This is extremely poor customer service so I shall not be using this retailer again.

First time visiting Southport shop,staff very welcoming and knowledgeable of stock, excellent range of stock, excellent quality and excellent prices, will definitely recommend and can not wait to return again, 😍x

Love the Magic Midi it is very flattering and the material is lovely perfect for my upcoming holiday. The efficiency of the service was second to none, l ordered the on Friday and they arrived Saturday morning brilliant well done to all involved. I highly recommend.

Just bought a dress on line last night and delivered today! Fits beautifully and the colours vibrant. So pleased with my new dress. Will purchase again 100%

I visited the Churchtown shop. The lady who was working was so lovely, so welcoming and chatty. Its a refreshing change. Even made sure my 9 year daughter was happy and sitting down whilst I tried clothes on. Its nice to have such a enjoyable shopping experience. Thank you.... I also love my clothes 😍 xx

Love this little shop in penwortham, have a look in once a month when l am in the area , always come out with something, love the quality and colours, nice to buy a jumper that doesn't bobble, the girl in shop is lovely x

Received my first order this week and it was gorgeous. Speedy delivery and great quality items. I love that the size 16 model on the website is my size. I can see how it will look on me before ordering. Hurray for this lovely boutique.

Your clothes are amazing I love your maxi dresses.I have never been a dress person until I found your website honestly they are amazing and the price is excellent too. I'm a new customer and highly recommend 100%.

Amazing boutique i shop online your clothes are amazing quality and so nice and affordable, came across you on Facebook and honestly so glad I did fabulous customer service also keep doing what your doing ladies amazing job ❤️💜xxx

Received my items from the bundles evening and love everything 💕
The cc tops sparkle so much and fit perfectly and the tassle jumper is so soft and hangs a treat!! Thank you very much for good quality clothing and service 👏 xx

I stumbled across Lucy Lou’s Boutique by accident in August when a live popped up on Facebook, and my goodness I’m well and truly hooked, I can’t wait for the live’s every week, and I’m absolutely loving all the newness! Have made lots of orders including bundle madness, and I love everything I’ve bought, there’s something for everyone, the quality, the price and the variety is amazing, can’t wait till our next trip to Blackpool from Scotland, as I defo will be popping in to the shop, thank you so much keep up the great work, Lucy, Gill and your amazing team 💖💖

Excellent mum daughter business . Love the whatching the life’s only visted the shop once in Southport. Staff were friendly and helpful. Bought loads on line my wardrobe is full of Lucy Lou clothes. Very good quality and price . Delivery is fast . Would highly recommend them

I stumbled on this company by chance online when Lucy and her mum were hosting a live feed.
It has been a joy to shop with them. Everything I have bought has been excellent quality and has arrived on time.
I have also been lucky enough to buy some of their bundles recently which have been excellent value.
I cannot recommend this family company enough and hope to visit their Southport shop very soon.
Keep up the good work Lucy, mum and all your lovely staff.

I have bought a lot from this lovely friendly family company. Clothes are very good quality and sizes are perfect. Promt service. Definitely recommend. X

I have just recently started shopping with this company.
The products and service has been second to none.
I watch there lives on Facebook where you can view there clothes on different sizes ,which is a big help .
I would highly recommend this family owned business.

Love the stuff from here. All good quality and decent prices. Thank you so much ladies :)

Lovely shop.and clothes that suits most styles and ages. Online shopping is easy theres plenty of choices to help you look.wonderful at any age. The staff are so helpful and nothing is too much trouble. Emails answerd immediately . Very good delivery for same costs as other retailers. Lets support these wonderful local businesses as there are no decent ladies wear on the high street!

I used to love shopping at Lucy Lou’s, however the clothing has gone so expensive. I love the styles but the quality just does not justify the price.

I enjoyed watching the live videos however I can longer watch them as they have become the Lucy show! Her poor mum does not get the chance to speak without being interrupted and corrected. It comes across it’s her shop and nothing to do with her mum and as a woman of a more mature age myself it is frustrating to watch .

What a gem this boutique is. Ordered many outfits. All the clothes have landed on time. If there is an item that is out of stock and they get it back in they send a message to let you know. Yes I would recommend having a look.

I’ve ordered quite a lot of stuff now from LL and believe me when I say you won’t be disappointed the customer service is way above standards of any large chain store and the quality of the items are great I love shopping here now xxx thanks LL girls xxx