Lumberjack Tools Reviews 

1,809
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping services, noting that online orders arrive promptly, often within a couple of days, and in excellent condition. People are also very pleased with the impressive affordability and solid build quality of the equipment, making these tools a popular choice for various workshop projects. Some reviewers were not happy with occasional delivery delays, courier mishandling, or instances where parcels were left unattended in unsafe locations. A few consumers also pointed out minor design flaws, noting that certain components felt somewhat flimsy, required careful adjustments during assembly, or wore out quickly.

What people talk about most

Product

Consumers find product to be positive, highlighting sturdy builds and excellent value for money. Reviewers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping and... See more

Quality

Users describe positive interactions with quality, noting that the equipment feels sturdy, well-made, and... See more

Price

Customers had positive experiences with price, frequently highlighting great discounts, reasonable costs, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always top quality products and service from Lumberjack. Super fast delivery, well packaged.It would be so easy to name other providers whose customer service is dire. Actions speak louder than wor... See more

Company replied

Rated 5 out of 5 stars

Workshop Vac 1200w Great service quick delivery and this thing sucks like a Demon, did the obligatory face sucking test, who knew a grown man's head could nearly be sucked into a 4" hose. After the w... See more

Company replied

Rated 5 out of 5 stars

A very friendly and helpful customer service - yes, I'm talking about you, Sharna! When my bandsaw arrived damaged (I'm guessing it was dropped at some point during transit) Sharna clearly explained h... See more

Company replied

Rated 5 out of 5 stars

I recently had a minor problem with my compressor, I messaged Sharna at Lumberjack tools and as I live in driving distance I took it in the next Day. I introduced myself to Sharna and we had a word w... See more

Company replied



Company details

  1. Woodworking Supply Store
  2. Tool Store
  3. Tool Wholesaler

Written by the company

Great value woodworking power tools and hand tools to the trade and public, offering you a Friendly first class service.

Fast FREE Next Day Delivery!!

12 Months Guarantee!!

If I Change My Mind…. If you wish to return your item due to not being required or if you just simply change your mind…. you then have 30 Days in which to return the product, providing it is complete with all of the component parts included, unused it its original packaging with the original bill of sale. You will have to arrange the return of the return of the goods yourself and we advise that this is sent on a tracked service. We cannot accept any responsibility for damage caused by your carrier. ITEMS MUST be returned in original packaging. We are unable to accept return of a products which is not in it’s original, undamaged packaging. We will refund any amount due to you within 14 days from the day we received the item(s) back.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,809)

489 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lumberjack tools

Have used Lumberjack tools many times and still receive the same great service, well done all involved, also always a fast delivery, what more is there to like, many thanks, highly recommended.

July 13, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 1 out of 5 stars

I ordered a belt sander which was…

I ordered a belt sander which was delivered promptly, on taking it out of the box it fell apart, it had obviously been shipped in a broken condition. Spoke to customer services at Lumberjack, they were very helpful just needed a few pictures of the damage and sent me a replacement. The replacement works at it should but does seem to get extremely hot and gets difficult to hold with the heat being directed at your hands, so at the moment I'm not so sure that it will last long or set on fire. Watch this space.

June 8, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Hi Steve

Thanks for your feedback. Normally, in the instance of the machine getting too hot, this can mean one of a few things.
-There is too much pressure being applied on the material, creating more friction and burning. Try to not push the sander down, let the belt do the work, applying additional force will not do this.
-The sanding belt is worn and taking extra force to conduct any sanding effectively. Replace the belt if it is clogged with dust or resin or smooth
-Ensure that the dust collection is being used, and that the air vents are not being clogged
-If the belt wears quickly, you may need to adjust your belt tracking, again incorrect tracking can cause friction and burns and overheat the machine
-The machine is being used at a continuous rate for more demanding jobs, if this is the case, try to give the machine a rest to cool down.

If the machine is getting hot when it is not under any load or simply being switched on without application on material, please contact us directly at sales@toolsave.co.uk and we can get this resolved for you

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Prompt delivery and good communication…

Prompt delivery and good communication thanks

July 9, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Fantastic Tools set

Great service, easy to navigate website, prompt delivery.

July 9, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, great tool, definitely recommend and buying from you again once I can afford the Drum Sander, great experience

July 8, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Excellent service

July 8, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

I recently had a minor problem with my compressor.

I recently had a minor problem with my compressor, I messaged Sharna at Lumberjack tools and as I live in driving distance I took it in the next Day. I introduced myself to Sharna and we had a word with Chris the technician who agreed to repair while I waited.
Repaired in record time and back home. Sharna and Chris are both very pleasant people and a credit to Lumberjack Tools.

July 13, 2026
Unprompted review
Lumberjack Tools logo

Reply from Lumberjack Tools

Hi Phil

It was nice to see you yesterday! Thanks for the great review and we appreciate your kind words
Any questions you know where to get in touch!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great service even from the delivery…

Great service even from the delivery company for once. Excellent bit of kit too

July 7, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Guard was broken in transit sent email…

Guard was broken in transit sent email and photos within minutes a reply new part on way doesn't get any better than that

July 7, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

very well manufactured table with good…

very well manufactured table with good and easy instructions!

May 18, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

A cracking little bandsaw!

I am really pleased with this little bandsaw; I am a modelmaker so only needed the 8" benchtop model. It went together really well - 30 minutes to assemble and another 30 minutes to set up the blade tension and adjustment. I've never used a bandsaw before so was completely new to it, and I was very pleased that the first cuts I made (ripping and crosscutting) all came out dead square and really neatly finished! The rip fence, although it is only secured at one end, is dead solid - not a millimetre of flex once you've locked it. Also, the mitre fence slides easily in the slot and, used for 90 degree crosscuts, was absolutely spot on! I'm not easily impressed as there are a lot of rubbish tools about, but this little beauty is gorgeous! Thank you!

July 8, 2026
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Reply from Lumberjack Tools

Wow! Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Quick delivery and looks like quality…

Quick delivery and looks like quality product. Looking forward to putting to use.

July 3, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged. Easy to set up.

June 26, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great product at a very sensible price

Great product at a very sensible price. Just as important was the excellent communication and quick response to any enquiry that I made.

July 2, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Good product and delivery

Good product and delivery

July 1, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Solid and well made

Solid and well made. Went together quite easily.

June 29, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Easy to use website and delivered on…

Easy to use website and delivered on time. No problems at all.
SDS drill is a beast and so far so good. Time will tell. Thanks!

June 29, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Excellent company with great products

I bought a brad nailer from lumberjack tools direct and was so impressed that returned to buy a table saw. The ordering process is seamless and delivery excellent. The products are sturdy and fit for DIY purpose. Will return for other tools in the future.

June 22, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Lumberjack Tools

I bought the lumberjack 10" planer thicknesser and the 12" Bandsaw BS305. Both are excellent machines, very sturdy and high quality tools. Sharna in customer care helped with a small issue very swiftly, many thanks to her for her excellent customer service. I would highly recommend them to both hobbyists and professionals alike and will certainly be making future purchases from them myself. 10/10

June 26, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 4 out of 5 stars

Good quality tool but...

The pocket hole Jig is a great little tool which comes with all the accessories you need. And I am already buying some more pocket screws to build some projects.
I've knocked the rating on three design issues. 1, the side bars (which need to be removed to store) are held in place with a tiny grub screw making it fiddly to assemble and disassemble. Using a large grub or knurled screw would make this easier. 2, the clamping mechanism could use a knurled nut to lock the clamping butt in the right place. This would really simplify adjustment. And 3, add a more detailed resolution scale to allow adjustment for different wood thickness. Setting the correct thickness is critical to operation and the scale is non-linear.

June 24, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

HI Christopher

Thank you for your feedback and design suggestions. We always take on board our customers feedback and take common design features into consideration when highlighted a number of times. This is something that we can note for the future improvements of this product, and we hope that you can shop with us again.
If you have any questions, do get in touch at sales@toolsave.co.uk where we can assist better.

Kind Regards
Lumberjack Tools

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