Lumberjack Tools Reviews 

1,811
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping services, noting that online orders arrive promptly, often within a couple of days, and in excellent condition. People are also very pleased with the impressive affordability and solid build quality of the equipment, making these tools a popular choice for various workshop projects. Some reviewers were not happy with occasional delivery delays, courier mishandling, or instances where parcels were left unattended in unsafe locations. A few consumers also pointed out minor design flaws, noting that certain components felt somewhat flimsy, required careful adjustments during assembly, or wore out quickly.

What people talk about most

Product

Consumers find product to be positive, highlighting sturdy builds and excellent value for money. Reviewers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping and... See more

Quality

Users describe positive interactions with quality, noting that the equipment feels sturdy, well-made, and... See more

Price

Customers had positive experiences with price, frequently highlighting great discounts, reasonable costs, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always top quality products and service from Lumberjack. Super fast delivery, well packaged.It would be so easy to name other providers whose customer service is dire. Actions speak louder than wor... See more

Company replied

Rated 5 out of 5 stars

Workshop Vac 1200w Great service quick delivery and this thing sucks like a Demon, did the obligatory face sucking test, who knew a grown man's head could nearly be sucked into a 4" hose. After the w... See more

Company replied

Rated 5 out of 5 stars

A very friendly and helpful customer service - yes, I'm talking about you, Sharna! When my bandsaw arrived damaged (I'm guessing it was dropped at some point during transit) Sharna clearly explained h... See more

Company replied

Rated 5 out of 5 stars

I recently had a minor problem with my compressor, I messaged Sharna at Lumberjack tools and as I live in driving distance I took it in the next Day. I introduced myself to Sharna and we had a word w... See more

Company replied



Company details

  1. Woodworking Supply Store
  2. Tool Store
  3. Tool Wholesaler

Written by the company

Great value woodworking power tools and hand tools to the trade and public, offering you a Friendly first class service.

Fast FREE Next Day Delivery!!

12 Months Guarantee!!

If I Change My Mind…. If you wish to return your item due to not being required or if you just simply change your mind…. you then have 30 Days in which to return the product, providing it is complete with all of the component parts included, unused it its original packaging with the original bill of sale. You will have to arrange the return of the return of the goods yourself and we advise that this is sent on a tracked service. We cannot accept any responsibility for damage caused by your carrier. ITEMS MUST be returned in original packaging. We are unable to accept return of a products which is not in it’s original, undamaged packaging. We will refund any amount due to you within 14 days from the day we received the item(s) back.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,811)

491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery service from Lumberjack.

Delivery service from Lumberjack was excellent. Ordered the 18” scroll jigsaw on 28th April at 12:49 and it arrived the following day at 11:47 can’t get better that.

Two men from DPD delivered it to my front door, but I didn’t really think how much it weighs luckily there were two web straps around it which I used as handles and managed to carry it to my workshop area, with a couple of stops.

The machine itself is a great piece of kit, I’ve had a little trial run, doing a scroll cut on a piece of scrap timber. Variable speed is good and it’s not too loud.

I’ve made a portable workbench with drop down casters for it to sit on and for ease of moving from the workshop to my working location.

Overall highly recommended for speed of delivery and the quality of the saw.

April 28, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

excellent happy with my sander and the…

excellent happy with my sander and the service was first class

April 27, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Fast delivery,and a solid well made…

Fast delivery,and a solid well made tool.

April 14, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Good price very quick delivery

Good price very quick delivery. Quality tools let down partly by inferior case

April 27, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great company to deal with from start…

Great company to deal with from start to finish. Purchased various aggregates and timber for landscaping projects. All competitively priced and fast delivery. I did purchase some decking lights which were not suitable. Lumberjacks took them back for a full refund with no quibble.

Thanks again- will certainly use you guys for future projects

April 12, 2026
Unprompted review
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 1 out of 5 stars

Purchased a nail gun June 25

Purchased a nail gun June 25, arrived on time. First use ,well it didn't work!! Contacted seller, item returned and repaired. NOT REPLACED! Repaired gun worked! Next project 5 months later worked fine. 3rd project April 26, started ok then stopped working. Contacted seller as still under warranty. No calls answered. Had to send emails. FINALLY I am told to return faulty gun at my expense. They will assess and decide if they will repair under warranty.
So now I wait.
First I have to package it up and send it back!!
Customer service is very poor!
Not a great recommendation.
Will I ever get this sorted? Watch this space!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

arrived very quickly

arrived very quickly, working well. very happy

April 24, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great tool used same day received…

Great tool used same day received highly recommend

April 24, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great products with great feature and…

Great products with great feature and the best price.

April 23, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great price

Great price, fast delivery, not used yet.

April 23, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great Service

Super quick delivery, ordered late in the evening and it still arrived the next day. Product has not faltered since.

April 23, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great product

April 22, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Easy to order

Easy to order, quick to arrive, good quality skill saw and works exactly as I wanted it too.
Id buy another Lumberjack tool when required

April 20, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good quality

April 7, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

18 inch scroll saw Very good price on special offer …

Very good price on special offer and delivery as expected as I ordered over bank holiday so arrived on the Wednesday. Only thing I would comment took all day to respond to email sent on Tuesday, but suspect we're very busy sorting orders on the Tuesday. So good experience with this company. The product was as expected and works well 18 inch scroll saw.

April 7, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Highly Recommended

As always, excellent service and product...

April 20, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Very good

Very good, my recip saw had a blade missing I contacted Lumberjack and Sharna was great, the problem was rectified immediately no questions asked.
The tool itself is brilliant. I will definitely buy from Lumberjack again

April 20, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

The speed of delivery

The speed of delivery, and the quality of the item, made this transaction first class.

April 16, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Great product

Great product. Easy to setup and use. For the size and cost it’s perfect for the DIY user.

February 16, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

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